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Volumn 5, Issue 5, 2012, Pages 463-484

The role of workers' trust and perceived benefits in lean implementation success

Author keywords

Lean implementation success; Lean training; Perceived benefits; Perceived job security; Structural equation modelling; Survey research; Trust

Indexed keywords


EID: 84865985992     PISSN: 17560047     EISSN: 17560055     Source Type: Journal    
DOI: 10.1504/IJBEX.2012.048798     Document Type: Article
Times cited : (27)

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