Measuring and Improving the Performance of Health Service Networks

Journal of Service Research

Volumn 15, Issue 3, 2012, Pages 343-357

  Hammerschmidt, Maik ^a   Falk, Tomas ^b   Staat, Matthias ^c  

^a UNIVERSITY OF GÖTTINGEN   (Germany)

^b EBS BUSINESS SCHOOL   (Germany)

^c DSC Consulting   (Germany)

Author keywords

benchmarking; data envelopment analysis; health care networks; performance management; service efficiency; service networks

Indexed keywords

EID: 84864302221     PISSN: 10946705     EISSN: 15527379     Source Type: Journal    
DOI: 10.1177/1094670512436804     Document Type: Article

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