메뉴 건너뛰기




Volumn 53, Issue 2, 2010, Pages 157-169

Innovative healthcare delivery

Author keywords

Electronic medical record; Patient segmentation; Patient centered medical home; Retail clinic; Urgent care clinic

Indexed keywords


EID: 77649181723     PISSN: 00076813     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.bushor.2009.11.002     Document Type: Article
Times cited : (18)

References (52)
  • 1
    • 77649192364 scopus 로고    scopus 로고
    • (2009, March 27). Can patient-centered medical homes transform health care delivery? Retrieved June 5, from
    • Abrams, M. K., Davis, K., & Haran, C. (2009, March 27). Can patient-centered medical homes transform health care delivery? Retrieved June 5, 2009, from http://www.commonwealthfund.org/Content/From-the-President/2009/Can-Patient-Centered-Medical-Homes-Transform-Health-Care-Delivery.aspx.
    • (2009)
    • Abrams, M.K.1    Davis, K.2    Haran, C.3
  • 2
    • 0037355313 scopus 로고    scopus 로고
    • Exploration of the relationship between continuity, trust in regular doctors and patient satisfaction with consultations with family doctors
    • Baker R., Mainous A.G., Gray D.P., Love M.M. Exploration of the relationship between continuity, trust in regular doctors and patient satisfaction with consultations with family doctors. Scandinavian Journal of Primary Health Care 2003, 21(1):27-32.
    • (2003) Scandinavian Journal of Primary Health Care , vol.21 , Issue.1 , pp. 27-32
    • Baker, R.1    Mainous, A.G.2    Gray, D.P.3    Love, M.M.4
  • 3
    • 44649153077 scopus 로고    scopus 로고
    • Confronting America's healthcare crisis
    • Berry L.L. Confronting America's healthcare crisis. Business Horizons 2008, 51(4):273-280.
    • (2008) Business Horizons , vol.51 , Issue.4 , pp. 273-280
    • Berry, L.L.1
  • 5
    • 0142091886 scopus 로고    scopus 로고
    • Innovations in access to care: A patient-centered approach
    • Berry L.L., Seiders K., Wilder S. Innovations in access to care: A patient-centered approach. Annals of Internal Medicine 2003, 139(7):568-574.
    • (2003) Annals of Internal Medicine , vol.139 , Issue.7 , pp. 568-574
    • Berry, L.L.1    Seiders, K.2    Wilder, S.3
  • 6
    • 67651232419 scopus 로고    scopus 로고
    • What 'patient-centered' should mean:
    • (May 19).Health Affairs. Retrieved from
    • Berwick, D. M. (2009, May 19). What 'patient-centered' should mean: Confessions of an extremist. Health Affairs. Retrieved from http://content.healthaffairs.org/cgi/reprint/hlthaff.28.4.w555v1%3Fijkey=QYcoYZRaO2ubs%26keytype=ref%26siteid=healthaff.
    • (2009) Confessions of an extremist.
    • Berwick, D.M.1
  • 7
    • 33847132836 scopus 로고    scopus 로고
    • The rise of in-store clinics: Threat or opportunity?
    • Bohmer R. The rise of in-store clinics: Threat or opportunity?. New England Journal of Medicine 2007, 356(8):765-768.
    • (2007) New England Journal of Medicine , vol.356 , Issue.8 , pp. 765-768
    • Bohmer, R.1
  • 8
    • 77649192451 scopus 로고    scopus 로고
    • Bureau of Labor Statistics, (2007). Table 49. Composition of consumer unit: Retrieved May 26, from
    • Bureau of Labor Statistics. (2007). Table 49. Composition of consumer unit: Shares of average annual expenditures and sources of income. Retrieved May 26, 2009, from http://www.bls.gov/cex/2007/share/cucomp.pdf.
    • (2009) Shares of average annual expenditures and sources of income.
  • 9
    • 66149175458 scopus 로고    scopus 로고
    • The Kaiser Permanente electronic health record: Transforming and streamlining modalities of care
    • Chen C., Garrido T., Chock D., Okawa G., Liang L. The Kaiser Permanente electronic health record: Transforming and streamlining modalities of care. Health Affairs 2009, 28(2):323-333.
    • (2009) Health Affairs , vol.28 , Issue.2 , pp. 323-333
    • Chen, C.1    Garrido, T.2    Chock, D.3    Okawa, G.4    Liang, L.5
  • 10
    • 33749335340 scopus 로고    scopus 로고
    • What accounts for differences in the use of hospital emergency departments across U.S. communities?
    • Cunningham P.J. What accounts for differences in the use of hospital emergency departments across U.S. communities?. Health Affairs 2006, 25(5):w324-w336.
    • (2006) Health Affairs , vol.25 , Issue.5
    • Cunningham, P.J.1
  • 12
    • 18244387699 scopus 로고    scopus 로고
    • Continuity of care and other determinants of patient satisfaction with primary care
    • Fan V.S., Burman M., McDonell M.B., Fihn S.D. Continuity of care and other determinants of patient satisfaction with primary care. Journal of General Internal Medicine 2005, 20(3):226-233.
    • (2005) Journal of General Internal Medicine , vol.20 , Issue.3 , pp. 226-233
    • Fan, V.S.1    Burman, M.2    McDonell, M.B.3    Fihn, S.D.4
  • 13
    • 70349554319 scopus 로고    scopus 로고
    • Managing the cost of diagnosis
    • Feldman L. Managing the cost of diagnosis. Managed Care 2009, 18(5):43-45.
    • (2009) Managed Care , vol.18 , Issue.5 , pp. 43-45
    • Feldman, L.1
  • 14
    • 77649179471 scopus 로고    scopus 로고
    • (2008, January 24). In focus: Are medical homes primary care's answer? Quality Matters. Retrieved June 10, from
    • Foubister, V. (2008, January 24). In focus: Are medical homes primary care's answer? Quality Matters. Retrieved June 10, 2009, from http://www.commonwealthfund.org/Content/Newsletters/Quality-Matters/2008/January-February.aspx.
    • (2009)
    • Foubister, V.1
  • 15
    • 58649116901 scopus 로고    scopus 로고
    • Readiness for the patient-centered medical home: Structural capabilities of Massachusetts primary care practices
    • Friedberg M., Safran D., Coltin K., Dresser M., Schneider E. Readiness for the patient-centered medical home: Structural capabilities of Massachusetts primary care practices. Journal of General Internal Medicine 2009, 24(2):162-169.
    • (2009) Journal of General Internal Medicine , vol.24 , Issue.2 , pp. 162-169
    • Friedberg, M.1    Safran, D.2    Coltin, K.3    Dresser, M.4    Schneider, E.5
  • 16
  • 17
    • 38049110975 scopus 로고    scopus 로고
    • Achieving a high-performance health care system with universal access: What the United States can learn from other countries
    • Ginsburg J.A., Doherty R.B., Ralston J.F., Senkeeto N. Achieving a high-performance health care system with universal access: What the United States can learn from other countries. Annals of Internal Medicine 2008, 148(1):55-75.
    • (2008) Annals of Internal Medicine , vol.148 , Issue.1 , pp. 55-75
    • Ginsburg, J.A.1    Doherty, R.B.2    Ralston, J.F.3    Senkeeto, N.4
  • 19
    • 66249107419 scopus 로고    scopus 로고
    • Take two aspirin and tweet me in the morning: How Twitter, Facebook, and other social media are reshaping health care
    • Hawn C. Take two aspirin and tweet me in the morning: How Twitter, Facebook, and other social media are reshaping health care. Health Affairs 2009, 28(2):361-368.
    • (2009) Health Affairs , vol.28 , Issue.2 , pp. 361-368
    • Hawn, C.1
  • 21
    • 34247276026 scopus 로고    scopus 로고
    • (2007, March 12). Office-based medical practices: Methods and estimates from the national ambulatory medical care survey. Advance Data. Retrieved June 10, from
    • Hing, E., & Burt, C. (2007, March 12). Office-based medical practices: Methods and estimates from the national ambulatory medical care survey. Advance Data. Retrieved June 10, 2009, from http://www.cdc.gov/nchs/data/ad/ad383.pdf.
    • (2009)
    • Hing, E.1    Burt, C.2
  • 22
    • 54349102171 scopus 로고    scopus 로고
    • Disruptive innovation in health care delivery: A framework for business-model innovation
    • Hwang J., Christensen C.M. Disruptive innovation in health care delivery: A framework for business-model innovation. Health Affairs 2008, 27(5):1329-1335.
    • (2008) Health Affairs , vol.27 , Issue.5 , pp. 1329-1335
    • Hwang, J.1    Christensen, C.M.2
  • 24
    • 77649191827 scopus 로고    scopus 로고
    • Kaiser Family Foundation.
    • Retrieved June 10, from
    • Kaiser Family Foundation. (2009). The public and the health care delivery system. Retrieved June 10, 2009, from http://www.kff.org/kaiserpolls/posr042209pkg.cfm.
    • (2009) The public and the health care delivery system.
  • 25
    • 33749043001 scopus 로고    scopus 로고
    • Crisis in the emergency department
    • Kellermann A.L. Crisis in the emergency department. New England Journal of Medicine 2006, 355(13):1300-1303.
    • (2006) New England Journal of Medicine , vol.355 , Issue.13 , pp. 1300-1303
    • Kellermann, A.L.1
  • 26
    • 0037460155 scopus 로고    scopus 로고
    • Changes in career satisfaction among primary care and specialist physicians, 1997-2001
    • Landon B.E., Reschovsky J., Blumenthal D. Changes in career satisfaction among primary care and specialist physicians, 1997-2001. Journal of the American Medical Association 2003, 289(4):442-449.
    • (2003) Journal of the American Medical Association , vol.289 , Issue.4 , pp. 442-449
    • Landon, B.E.1    Reschovsky, J.2    Blumenthal, D.3
  • 27
    • 77649190241 scopus 로고    scopus 로고
    • (August 6). Options expand for avoiding crowded ERs. The Wall Street Journal
    • Landro, L. (2008, August 6). Options expand for avoiding crowded ERs. The Wall Street Journal, pp. D1-D2.
    • (2008) , pp. 1-2
    • Landro, L.1
  • 28
    • 54349089370 scopus 로고    scopus 로고
    • The emergence of retail-based clinics in the United States: Early observations
    • Laws M., Scott M.K. The emergence of retail-based clinics in the United States: Early observations. Health Affairs 2008, 27(5):1293-1298.
    • (2008) Health Affairs , vol.27 , Issue.5 , pp. 1293-1298
    • Laws, M.1    Scott, M.K.2
  • 29
    • 0346544462 scopus 로고    scopus 로고
    • The case for more active policy attention to health promotion
    • McGinnis M.J., Williams-Russo P., Knickman J.R. The case for more active policy attention to health promotion. Health Affairs 2002, 21(2):78-93.
    • (2002) Health Affairs , vol.21 , Issue.2 , pp. 78-93
    • McGinnis, M.J.1    Williams-Russo, P.2    Knickman, J.R.3
  • 30
    • 54349120765 scopus 로고    scopus 로고
    • Retail clinics, primary care physicians, and emergency departments: A comparison of patients' visits
    • Mehrotra A., Wang M.C., Lave J.R., Adams J.L., McGlynn E.A. Retail clinics, primary care physicians, and emergency departments: A comparison of patients' visits. Health Affairs 2008, 27(5):1272-1282.
    • (2008) Health Affairs , vol.27 , Issue.5 , pp. 1272-1282
    • Mehrotra, A.1    Wang, M.C.2    Lave, J.R.3    Adams, J.L.4    McGlynn, E.A.5
  • 32
    • 38849184707 scopus 로고    scopus 로고
    • Measuring the health of nations: Updating an earlier analysis
    • Nolte E., McKee C.M. Measuring the health of nations: Updating an earlier analysis. Health Affairs 2008, 27(1):58-71.
    • (2008) Health Affairs , vol.27 , Issue.1 , pp. 58-71
    • Nolte, E.1    McKee, C.M.2
  • 33
    • 67649619333 scopus 로고    scopus 로고
    • Initial lessons from the first national demonstration project on practice transformation to a patient-centered medical home
    • Nutting P.A., Miller W.L., Crabtree B.F., Jaen C.R., Stewart E.E., Stange K.C. Initial lessons from the first national demonstration project on practice transformation to a patient-centered medical home. Annals of Family Medicine 2009, 7(3):254-260.
    • (2009) Annals of Family Medicine , vol.7 , Issue.3 , pp. 254-260
    • Nutting, P.A.1    Miller, W.L.2    Crabtree, B.F.3    Jaen, C.R.4    Stewart, E.E.5    Stange, K.C.6
  • 34
    • 54349128868 scopus 로고    scopus 로고
    • Continuous innovation in health care: Implications of the Geisinger experience
    • Paulus R.A., Davis K., Steele G.D. Continuous innovation in health care: Implications of the Geisinger experience. Health Affairs 2008, 27(5):1235-1245.
    • (2008) Health Affairs , vol.27 , Issue.5 , pp. 1235-1245
    • Paulus, R.A.1    Davis, K.2    Steele, G.D.3
  • 35
    • 1842679316 scopus 로고    scopus 로고
    • Financial pressures spur physician entrepreneurialism
    • Pham H.H., Devers K.J., May J.H., Berenson R. Financial pressures spur physician entrepreneurialism. Health Affairs 2004, 23(2):70-81.
    • (2004) Health Affairs , vol.23 , Issue.2 , pp. 70-81
    • Pham, H.H.1    Devers, K.J.2    May, J.H.3    Berenson, R.4
  • 36
    • 36849009707 scopus 로고    scopus 로고
    • Unhealthy trends: The future of physician services
    • Pham H.H., Ginsburg P.B. Unhealthy trends: The future of physician services. Health Affairs 2007, 26(6):1586-1598.
    • (2007) Health Affairs , vol.26 , Issue.6 , pp. 1586-1598
    • Pham, H.H.1    Ginsburg, P.B.2
  • 37
    • 77649182580 scopus 로고    scopus 로고
    • April 15). An ounce of prevention is worth a pound of health cost. J. L. Huffines Distinguished Lecture, Texas A&M University, College Station, TX.
    • Rohack, J. J. (2009, April 15). An ounce of prevention is worth a pound of health cost. J. L. Huffines Distinguished Lecture, Texas A&M University, College Station, TX.
    • (2009)
    • Rohack, J.J.1
  • 38
    • 41449088892 scopus 로고    scopus 로고
    • Can e-mail messages between patients and physicians be patient-centered?
    • Roter D., Larson S., Sands D., Ford D., Houston T. Can e-mail messages between patients and physicians be patient-centered?. Health Communication 2008, 23(1):80-86.
    • (2008) Health Communication , vol.23 , Issue.1 , pp. 80-86
    • Roter, D.1    Larson, S.2    Sands, D.3    Ford, D.4    Houston, T.5
  • 39
    • 77649190650 scopus 로고    scopus 로고
    • (May 11). Despite recession, personalized health care remains in demand. The New York Times,
    • Sack, K. (2009, May 11). Despite recession, personalized health care remains in demand. The New York Times, p. A12.
    • (2009) , pp. 12
    • Sack, K.1
  • 40
    • 28444474378 scopus 로고    scopus 로고
    • Primary care performance: Views from the patient
    • Jossey-Bass, San Francisco, J. Showstack, A.A. Rothman, S.B. Hassmiller (Eds.)
    • Safran D.G. Primary care performance: Views from the patient. The future of primary care 2004, 17-39. Jossey-Bass, San Francisco. J. Showstack, A.A. Rothman, S.B. Hassmiller (Eds.).
    • (2004) The future of primary care , pp. 17-39
    • Safran, D.G.1
  • 41
    • 33845298254 scopus 로고    scopus 로고
    • On the front lines of care: Primary care doctors' office systems, experiences, and views in seven countries
    • Schoen C., Osborn R., Phuong Trang H., Doty M., Peugh J., Zapert K. On the front lines of care: Primary care doctors' office systems, experiences, and views in seven countries. Health Affairs 2006, 25(6):w555-w571.
    • (2006) Health Affairs , vol.25 , Issue.6
    • Schoen, C.1    Osborn, R.2    Phuong Trang, H.3    Doty, M.4    Peugh, J.5    Zapert, K.6
  • 42
    • 38849192511 scopus 로고    scopus 로고
    • Primary care: Can it solve employers' health care dilemma?
    • Sepulveda M., Bodenheimer T., Grundy P. Primary care: Can it solve employers' health care dilemma?. Health Affairs 2008, 27(1):151-158.
    • (2008) Health Affairs , vol.27 , Issue.1 , pp. 151-158
    • Sepulveda, M.1    Bodenheimer, T.2    Grundy, P.3
  • 45
    • 67649586410 scopus 로고    scopus 로고
    • The generalist approach
    • Stange K.C. The generalist approach. Annals of Family Medicine 2009, 7(3):198-203.
    • (2009) Annals of Family Medicine , vol.7 , Issue.3 , pp. 198-203
    • Stange, K.C.1
  • 46
    • 77649188911 scopus 로고    scopus 로고
    • Health coaches transform care delivery: Part 1 and Part 2
    • Swieskowski D. Health coaches transform care delivery: Part 1 and Part 2. Group Practice Journal 2009, 58(2):13-23.
    • (2009) Group Practice Journal , vol.58 , Issue.2 , pp. 13-23
    • Swieskowski, D.1
  • 47
    • 54349125881 scopus 로고    scopus 로고
    • Use and costs of care in retail clinics versus traditional care sites
    • Thygeson M., Van Vorst K.A., Maciosek M.V., Solberg L. Use and costs of care in retail clinics versus traditional care sites. Health Affairs 2008, 27(5):1283-1292.
    • (2008) Health Affairs , vol.27 , Issue.5 , pp. 1283-1292
    • Thygeson, M.1    Van Vorst, K.A.2    Maciosek, M.V.3    Solberg, L.4
  • 48
    • 35349006908 scopus 로고    scopus 로고
    • Diversifying the options for interacting with patients
    • Wagner E. Diversifying the options for interacting with patients. British Medical Journal 2007, 16(5):322-323.
    • (2007) British Medical Journal , vol.16 , Issue.5 , pp. 322-323
    • Wagner, E.1
  • 49
    • 77649190808 scopus 로고    scopus 로고
    • (June 9). If all doctors had time to listen. The New York Times
    • Weed, J. (2009, June 9). If all doctors had time to listen. The New York Times, pp. B1.
    • (2009) , pp. 1
    • Weed, J.1
  • 50
    • 66149161775 scopus 로고    scopus 로고
    • Urgent care centers in the U.S.: Findings from a national survey
    • Weinick R., Bristol S., DesRoches C. Urgent care centers in the U.S.: Findings from a national survey. BMC Health Services Research 2009, 9(1):79.
    • (2009) BMC Health Services Research , vol.9 , Issue.1 , pp. 79
    • Weinick, R.1    Bristol, S.2    DesRoches, C.3
  • 52
    • 36148952164 scopus 로고    scopus 로고
    • Quality of care in the retail health care setting using national clinical guidelines for acute pharyngitis
    • Woodburn J., Smith K., Nelson G. Quality of care in the retail health care setting using national clinical guidelines for acute pharyngitis. American Journal of Medical Quality 2007, 22(6):457-462.
    • (2007) American Journal of Medical Quality , vol.22 , Issue.6 , pp. 457-462
    • Woodburn, J.1    Smith, K.2    Nelson, G.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.