Quality assurance in the health care industry

Journal of Health Care Finance

Volumn 31, Issue 3, 2005, Pages 33-40

  Guth, Kim Ann ^a   Kleiner, Brian ^a  

^a CALIFORNIA STATE UNIVERSITY   (United States)

Author keywords

Consumer; Performance; Quality

Indexed keywords

CONSUMER; EMPLOYMENT; HEALTH CARE DELIVERY; HEALTH CARE INDUSTRY; HEALTH CARE QUALITY; HUMAN; MEDICAL AUDIT; OUTCOME ASSESSMENT; PATIENT CARE; QUALITY CONTROL; REVIEW; SALARY; ARTICLE; HEALTH CARE COST; HOSPITAL MANAGEMENT; MANAGEMENT; METHODOLOGY; PRACTICE GUIDELINE; STANDARD; UNITED STATES;

CONSUMER SATISFACTION; GUIDELINES; HEALTH CARE SECTOR; HOSPITAL ADMINISTRATION; MANAGEMENT AUDIT; OUTCOME ASSESSMENT (HEALTH CARE); QUALITY ASSURANCE, HEALTH CARE; UNITED STATES;

EID: 24144497471     PISSN: 10786767     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Review

References (16)

1. Bureau of Labor Statistics, US Department of Labor, Career Guide to Industries, 2002-03 Edition, retrieved on July 4, 2003, from http://www.bls.gov/oco/cg/cgs035.
2. National Center for Health Statistics, Table 112, "Total health expenditures as a percent of gross domestic product," Health, United States (2002), retrieved June 30, 2003, from http://www.cdc.gov/nchs/hus. htm.
3. Id.
4. M. McCue, B.A. Mark, and D.W. Harless, "Nurse Staffing, Quality, and Financial Performance," J of Health Care Finance, 29, 4: 54-77 (2003).
5. Joint Commission on Accreditation of Healthcare Organizations (JCAHO) Web site, retrieved June 28, 2003 from http://www.jcaho. org/.
6. Healthcare Financial Management Association, "JCAHO to Conduct Uunannounced Surveys in 2006," (Policy Watch), Healthcare Financial Management, 57, 6: 11-12. (June, 2003).
7. C. Clancy, "Quality Improvement: Getting to How," Health Services Research, 38, 2: 509-514 (2003).
8. Id.
9. J. Rycroft-Malone, A. Kitson, C. Harvey, B. McCormack, K. Seers, and A. Titchen, "Ingredients for Change: Revisiting a Conceptual Framework," Quality and Safety in Health Care, 11, 2: 174-181 (2002).
10. T. Smith, "Challenging Assumptions About Quality," Quality and Safety in Health Care, 11, 2: 197-200 (2002).
11. J.H. Hibbard, "Engaging Health Care Consumers to Improve the Quality of Care, Medical Care, 41, 1: Supplement: I-61-I-70 (2003).
12. Id.
13. Healthcare Financial Management Association, "Study Assesses Quality Improvement Investment," (Industry Watch), Healthcare Financial Management, 57, 5: 26-27.
14. Id.
15. Id.
16. E.H., Bradley, E.S. Holmboe, J.A. Mattera, S.A. Roumanis, M.J. Radford, and H.M. Krumholz, "The Roles of Senior Management in Quality Improvement Efforts: What Are the Key Components?" J of Healthcare Management, 48, 1: 15-30 (2003).