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Volumn 31, Issue 4, 2012, Pages 1119-1129

Managing Swiss Hospitality: How cultural antecedents of innovation and customer-oriented value systems can influence performance in the hotel industry

Author keywords

Cultural dimensions; Customer orientation; Hospitality industry; Innovativeness

Indexed keywords


EID: 84862199662     PISSN: 02784319     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijhm.2012.01.009     Document Type: Article
Times cited : (121)

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