Planning and controlling business succession planning using quality function deployment

Total Quality Management and Business Excellence

Volumn 20, Issue 4, 2009, Pages 363-379

  Ip, Barry ^a  

^a Swansea Metropolitan University   (United Kingdom)

Author keywords

Business succession planning (BSP); Exit planning; House of quality (HOQ); Quality function deployment (QFD); Succession management

Indexed keywords

EID: 84861582450     PISSN: 14783363     EISSN: 14783371     Source Type: Journal    
DOI: 10.1080/14783360902781808     Document Type: Article

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