Positive group affective tone and team creativity: Negative group affective tone and team trust as boundary conditions

Journal of Organizational Behavior

Volumn 33, Issue 5, 2012, Pages 638-656

  Tsai, Wei Chi ^a   Chi, Nai Wen ^b   Grandey, Alicia A ^c   Fung, Sy Chi ^d  

^a NATIONAL CHENGCHI UNIVERSITY   (Taiwan)

^b NATIONAL SUN YAT SEN UNIVERSITY   (Taiwan)

^c PENNSYLVANIA STATE UNIVERSITY   (United States)

^d Cathay United Bank   (Taiwan)

Author keywords

Group affective tone; Hierarchical linear modeling; Team creativity; Trust

Indexed keywords

EID: 84861532423     PISSN: 08943796     EISSN: 10991379     Source Type: Journal    
DOI: 10.1002/job.775     Document Type: Article

References (80)

1. Aiken, L. S., & West, S. G. (1991). Multiple regression: Testing and interpreting interactions. Newbury Park, CA: Sage.
2. Amabile, T. M. (1997). Motivating creativity in organizations: On doing what you love and loving what you do. California Management Review, 40, 39-58.
3. Amabile, T. M., Barsade, S. G., Mueller, J. S., & Staw, B. M. (2005). Affect and creativity at work. Administrative Science Quarterly, 50, 367-403.
4. Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103(3), 411-423.
5. Bagozzi, R. P., Yi, Y., & Phillips, L. W. (1991). Assessing construct validity in organizational research. Administrative Science Quarterly, 36, 421-458.
6. Barsade, S. G. (2002). The ripple effect: Emotional contagion and its influence on group behavior. Administrative Science Quarterly, 47, 644-675.
7. Bliese, P. D. (2000). Within-group agreement, non-independence, and reliability: Implications for data aggregation and analysis. In K. J. Klein, & S. W. Kozlowski (Eds.), Multilevel theory, research, and methods in organizations (pp. 349-381). San Francisco, CA: Jossey-Bass, Inc.
8. Brislin, R. (1980). Translation and content analysis of oral and written materials. In H. C. Triandis, & J. W. Berry (Eds.), Handbook of cross-cultural psychology: Methodology (Vol. 2, pp. 389-444). Boston, MA: Allyn & Bacon.
9. Bryk, A. S., & Raudenbush, S. W. (1992). Hierarchical linear models. Newbury Park, CA: Sage.
10. Chan, D. (1998). Functional relations among constructs in the same content domain at different levels of analysis: A typology of composition models. Journal of Applied Psychology, 83, 234-246.
11. Chi, N. W., Chung, Y. Y., & Tsai, W. C. (2011). How do happy leaders enhance team success? The mediating roles of transformational leadership, group affective tone and team processes. Journal of Applied Social Psychology, 41, 1421-1454.
12. Chi, N. W., Huang, Y. M., & Lin, S. C. (2009). A double-edged sword? Exploring the curvilinear relationship between organizational tenure diversity and team innovation: The moderating role of team-oriented HR practices. Group & Organization Management, 34, 698-726.
13. Cole, M. S., Walter, F., & Bruch, H. (2008). Affective mechanisms linking dysfunctional behavior to performance in work teams: A moderated mediation study. Journal of Applied Psychology, 93, 945-958.
14. De Dreu, C. K. W., Baas, M., & Nijstad, B. A. (2008). Hedonic tone and activation level in the mood-creativity link: Toward a dual pathway to creativity model. Journal of Personality and Social Psychology, 94, 739-756.
15. Dirks, K. T. (1999). The effects of interpersonal trust on work group performance. Journal of Applied Psychology, 84, 445-455.
16. Edmonson, A. (1999). Psychological safety and learning behavior in work teams. Administrative Science Quarterly, 44, 350-383.
17. Fong, C. T. (2006). The effects of emotional ambivalence on creativity. Academy of Management Journal, 49, 1016-1030.
18. Ford, C. M. (1996). A theory of individual creative action in multiple social domains. Academy of Management Review, 21, 1112-1142.
19. George, J. M. (1990). Personality, affect, and behavior in groups. Journal of Applied Psychology, 75, 107-116.
20. George, J. M. (1995). Leader positive mood and group performance: The case of customer service. Journal of Applied Social Psychology, 25, 778-794.
21. George, J. M. (1996). Group affective tone. In M. A. West (Ed.), Handbook of work group psychology (pp. 77-93). Chicester, UK: Wiley.
22. George, J. M. (2008). Creativity in organizations. The Academy of Management Annals, 1, 439-477.
23. George, J. M., & King, E. B. (2007). Potential pitfalls of affect convergence in teams: Functions and dysfunctions of group affective tone. In E. A. Mannix, M. A. Neale, & C. P. Anderson (Eds.), Research on managing groups and teams (vol. 10, pp. 97-124), CT: JAI Press.
24. George, J. M., & Zhou, J. (2002). Understanding when bad moods foster creativity and good ones don't: The role of context and clarity of feelings. Journal of Applied Psychology, 87, 687-697.
25. George, J. M., & Zhou, J. (2007). Dual tuning in a supportive context: Joint contributions of positive mood, negative mood, and supervisory behaviors to employee creativity. Academy of Management Journal, 50, 605-622.
26. Gilson, L. L., & Shalley, C. E. (2004). A little creativity goes a long way: An examination of teams' engagement in creative processes. Journal of Management, 30, 453-470.
27. Grawitch, M. J., Munz, D. C., & Kramer, T. J. (2003). Effects of member mood states on creative performance in temporary workgroups. Group Dynamics: Theory, Research, and Practice, 7, 41-54.
28. Han, J., Chou, P., Chao, M., & Wright, P. M. (2006). The HR competencies-HR effectiveness link: A study in Taiwanese high-tech companies. Human Resource Management, 45, 391-406.
29. Hofmann, D. A., & Gavin, M. B (1998). Centering decisions in hierarchical linear models: Implications for research in organizations. Journal of Management, 23, 723-744.
30. Hofstede, G. (1997). Cultures and organizations: Software of the mind. London: McGraw Hill.
31. Holmes, J. G. (1991). Trust and the appraisal process in close relationships. In W. H. Jones, & D. Perlman (Eds.), Advances in personal relationships (vol. 2, pp. 57-104). London: Jessica Kingsley.
32. Inesi, M. E., & Neale, M. A. (2007). Power, affect, and value creation in groups. In E. A. Mannix, M. A. Neale, & C. P. Anderson (Eds.), Research on managing groups and teams (vol. 10, pp. 45-64), CT: JAI Press.
33. James, K., Brodersen, M., & Eisenberg, J. (2004). Workplace affect and workplace creativity: A review and preliminary model. Human Performance, 17, 169-194.
34. James, L. R., Demaree, R. G., & Wolf, G. (1984). Estimating within-group interrater reliability with and without response bias. Journal of Applied Psychology, 69, 85-98.
35. Jehn, K. A., & Bezrukova, K. (2004). A field study of group diversity, work group context, and performance. Journal of Organizational Behavior, 25, 703-729.
36. Kelly, J. R. (2001). Mood and emotion in groups. In M. A. Hogg, & R. S. Tindale (Eds.), The Blackwell handbook of social psychology (vol. 3, pp. 164-181). Oxford, UK: Blackwell.
37. Kelly, J. R., & Spoor, J. R. (2007). Naïve theories about the effects of mood in groups: A preliminary investigation. Group Processes and Intergroup Relations, 10, 203-222.
38. Kruglanski, A. W., Pierro, A., Mannetti, L., & De Grada, E. (2006). Groups as epistemic providers: Need for closure and the unfolding of group-centrism. Psychological Review, 113, 84-100.
39. Kurtzberg, T. R., & Amabile, T. M. (2001). From Guilford to creative synergy: Opening the black box of team-level creativity. Creativity Research Journal, 13, 285-294.
40. Langfred, C. W. (2004). Too much of a good thing? Negative effects of high trust and individual autonomy in self-managing teams. Academy of Management Journal, 47, 385-399.
41. Langfred, C. W. (2007). The downside of self-management: A longitudinal study of the effects of conflict on trust, autonomy, and task interdependence in self-managing teams. Academy of Management Journal, 50, 885-900.
42. Larsen, R. J. (2000). Toward a science of mood regulation, Psychological Inquiry, 11, 129-141.
43. LeBreton, J. M., & Senter, J. L. (2008). Answers to 20 questions about interrater reliability and interrater agreement. Organizational Research Methods, 11, 815-852.
44. LePine, J. A., & Van Dyne, L. (1998). Predicting voice behavior in work groups. Journal of Applied Psychology, 83, 853-868.
45. Lewicki, R. J., & Bunker, B. B. (1996). Developing and maintaining trust in work relationships. In R. M. Kramer, & T. R. Tyler (Eds.), Trust in organizations: Frontiers of theory and research (pp. 114-139). Thousand Oaks, CA: Sage.
46. Liao, H., Joshi, A., & Chuang, A. (2004). Sticking out like a sore thumb: Employee dissimilarity and deviance at work. Personnel Psychology, 57, 969-1000.
47. McAllister, D. J. (1995). Affect- and cognition-based trust as foundations for interpersonal cooperation in organizations. Academy of Management Journal, 38, 24-59.
48. Pearsall, M. J., Ellis, A. P., & Evans, J. M. (2008). Unlocking the effects of gender faultlines on team creativity: Is activation the key? Journal of Applied Psychology, 93, 225-234.
49. Phillips, K. W., & Lount, R. B. (2007). The affective consequences of diversity and homogeneity in groups. In E. A. Mannix, M. A. Neale, & C. P. Anderson (Eds.), Research on managing groups and teams (vol. 10, pp. 1-20), CT: JAI Press.
50. Pirola-Merlo, A., & Mann, L. (2004). The relationship between individual creativity and team creativity aggregating across people and time. Journal of Organizational Behavior, 25, 235-257.
51. Podsakoff, P. M., & Organ, D. W. (1986). Self-reports in organizational research: Problems and prospects. Journal of Management, 12, 531-544.
52. Podsakoff, P. M., MacKenzie, S. B., Lee, J., & Podsakoff, N. (2003). Common method biases in behavioral research: A critical review of the literature and recommended remedies. Journal of Applied Psychology, 88, 879-903.
53. Rhee, S. Y. (2006). Shared emotions and group effectiveness: The role of broadening-and-building interactions. In K. Mark Weaver (Ed.), Proceedings of the sixty-fifth annual meeting of the academy of management (CD), ISSN 1543-8643.
54. Rhee, S. Y. (2007). Group emotions and group outcomes: The role of group-member interactions. In E. A. Mannix, M. A. Neale, & C. P. Anderson (Eds.), Research on managing groups and teams (vol. 10, pp. 65-96). CT: JAI Press.
55. Rothman, N. B., & Wiesenfeld, B. M. (2007). The social consequences of expressing emotional ambivalence in groups and teams. In E. A. Mannix, M. A. Neale, & C. P. Anderson (Eds.), Research on managing groups and teams (vol. 10, pp. 275-308). CT: JAI Press.
56. Sackett, P. R., & Larson, J. R. (1990). Research strategies and tactics in I/O psychology. In M. D. Dunnette, & L. Hough (Eds.). Handbook of industrial and organizational psychology (2nd ed., pp. 428-442). Palo Alto, CA: Consulting Psychologists Press.
57. Schwarz, N. (2002). Situated cognition and the wisdom of feelings: Cognitive tuning. In L. Feldman Barrett, & P. Salovey (Eds.), The wisdom in feelings (pp. 144-166). New York, NY: Guilford.
58. Schwarz, N., & Clore, G. L. (2003). Mood as information. Psychological Inquiry, 14, 296-303.
59. Shalley, C. E., Gilson, L., & Blum, T. C. (2009). Interactive effects of growth need strength, work context, and job complexity on self-reported creative performance. Academy of Management Journal, 52, 489-505.
60. Shalley, C. E., Zhou, J., & Oldham, G. R. (2004). The effects of personal and contextual characteristics on creativity: Where should we go from here? Journal of Management, 30, 933-958.
61. Shin, S. J., & Zhou, J. (2007). When is educational specialization heterogeneity related to creativity. Journal of Applied Psychology, 92, 1709-1721.
62. Shipton, H., West, M. A., Dawson, J. F., Patterson, M., & Birdi, K. (2006). HRM as a predictor of innovation. Human Resource Management Journal, 16, 3-27.
63. Simons, T. L., & Peterson, R. S. (2000). Task conflict and relationship conflict in top management teams: The pivotal role of intragroup trust. Journal of Applied Psychology, 85, 102-111.
64. Simons, T., Pelled, L. H., & Smith, K. A. (1999). Making use of difference: Diversity, debate, and decision comprehensiveness in top management teams. Academy of Management Journal, 42, 662-673.
65. Sinaceur, M. (2006). Suspending judgments to create value: Suspicion, distrust and trust in negotiations. Dissertation, Stanford University.
66. Six, F. E. (2007). Building interpersonal trust within organizations: A relational signaling perspective. Journal of Management and Governance, 11, 285-309.
67. Spoor, J. R., & Kelly J. R. (2004). The evolutionary significance of affect in groups: Communication and group bonding. Group Processes and Intergroup Relations, 7, 401-415.
68. Stewart, G. L. (2006). A meta-analytic review of relationships between team design features and team performance. Journal of Management, 32, 29-54.
69. Sy, T., Côté, S., & Saavedra, R. (2005). The contagious leader: Impact of leader's mood on the mood of group members, group affective tone, and group processes. Journal of Applied Psychology, 90, 295-305.
70. Tjosvold, D., Law, K. S., & Sun, H. F. (2003). Collectivistic and individualistic values: Their effects on group dynamics and productivity in China. Group Decisions and Negotiation, 12, 243-263.
71. Torrance, E. P. (1988). The nature of creativity as manifest in its testing. In R. J. Sternberg (Ed.), The nature of creativity: Contemporary psychological views (pp. 43-75). Cambridge, England: University Press.
72. Van der Vegt, G. S., & Janssen, O. (2003). Joint impact of interdependence and group diversity on innovation. Journal of Management, 29, 729-751.
73. Wasti, S. A. (2003). Organizational commitment, turnover intentions and the influence of cultural values. Journal of Occupational & Organization Psychology, 76, 303-321.
74. Watson, D. (2000), Mood and temperament. New York, NY: Guilford Press.
75. Watson, D., Clark, L. A., & Tellegen, A. (1988). Development and validation of brief measures of positive and negative affect: The PANAS scales. Journal of Personality and Social Psychology, 54, 1063-1070.
76. West, M. A. (2004). Effective teamwork: Practical lessons from organizational research (2nd ed.). Oxford, UK: Blackwell.
77. West, M. A., Tjosvold, D., & Smith, K. G. (2003). (Eds.) International handbook of organizational teamwork and cooperative working. Chichester, UK: John Wiley & Sons.
78. Whetten, D. A. (1989). What constitutes a theoretical contribution? Academy of Management Review, 14, 490-495.
79. Williams, M. (2001). In whom we trust: Group membership as an effective context for trust development. Academy of Management Review, 26, 377-396.
80. Zand, D. E. (1972). Trust and managerial problem solving. Administrative Science Quarterly, 17, 229-239.