Professional call centres, professional workers and the paradox of the algorithm: The case of telenursing

Work, Employment and Society

Volumn 26, Issue 2, 2012, Pages 195-210

  Russell, Bob ^a  

^a GRIFFITH UNIVERSITY   (Australia)

Author keywords

algorithms; call centres; nursing; telehealth

Indexed keywords

EID: 84860448287     PISSN: 09500170     EISSN: None     Source Type: Journal    
DOI: 10.1177/0950017011433155     Document Type: Article

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