Does Culture Matter? An Examination of the Association of Immigrants' Acculturation With Workplace Relationship Quality

Management Communication Quarterly

Volumn 26, Issue 2, 2012, Pages 295-321

  Jian, Guowei ^a  

^a CLEVELAND STATE UNIVERSITY   (United States)

Author keywords

acculturation; coworker relationship; immigrant; immigration; leader member exchange; LMX; mentor; organizational communication; socialization

Indexed keywords

EID: 84859832280     PISSN: 08933189     EISSN: 15526798     Source Type: Journal    
DOI: 10.1177/0893318912440178     Document Type: Article

References (72)

1. Aiken L.S.,West S.G.Multiple regression: Testing and interpreting interactions. Newbury Park, CA: SAGE; 1991:.
2. Alkhazraji K.,Gardner W.,Martin J.,Paolillo J.The acculturation of immigrants to U.S. organizations: The case of Muslim employees.Management Communication Quarterly. 1997;11:217-265.
3. Allen T.D.,Eby L.T.,Poteet M.L.,Lentz E.,Lima L.Career benefits associated with mentoring for protégés: A meta-analysis.Journal of Applied Psychology. 2004;89:127-136.
4. Amason P.,Allen W.,Holmes S.Social support and acculturative stress in the multicultural workplace.Journal of Applied Communication Research. 1999;27:310-334.
5. Arcia E.M.,Skinner M.,Bailey D.,Correa V.Models of acculturation and health behaviors among Latino immigrants to the US.Social Science & Medicine. 2001;53:41-53.
6. Arnfast J.S.,Jorgensen N.Code-switching as a communication, learning, and social negotiation strategy in first-year learners of Danish.International Journal of Applied Linguistics. 2003;13 (1): 23-53.
7. Ashkanasy N.,O'Connor C.Value congruence in leader-member exchange.Journal of Social Psychology. 1997;137:647-662.
8. Beehr T.,Jex S.,Stacy B.,Murray M.Work stressors and coworker support as predictors of individual strain and job performance.Journal of Organizational Behavior. 2000;21:391-406.
9. Berry J.W.Journeys into cross-cultural psychology. Bouvy A.van de Vijver F.Boski P.Schmitz P., ed. Berwyn, PA: Swets & Zeitlinger; 1994:129-141.
10. Berry J.W.Immigration, acculturation, and adaptation.Applied Psychology: An International Review. 1997;46:5-68.
11. Bozionelos N.,Wang L.The relationship of mentoring and network resources with career success in the Chinese organizational environment.International Journal of Human Resource Management. 2006;17:1531-1546.
12. Bryant S.The impact of peer mentoring on organizational knowledge creation and sharing: An empirical study in a software firm.Group and Organization Management. 2005;30:319-338.
13. Foreign born workers: Labor force characteristics in 2008. Washington, DC: U.S. Department of Labor; 2009:.
14. Byrne D.The attraction paradigm. San Diego, CA: Academic Press; 1971:.
15. CamarotaS. (2007). Immigrant in the United States, 2007: A Profile of America's foreign-born population. Retrieved from http://www.cis.org.
16. Leadership Quarterly. Cha S.E.Edmondson A.C., ed. 2006:57-78.
17. Chattopadhyay P.Beyond direct and symmetrical effects: The influence of demographic dissimilarity on organizational citizenship behavior.Academy of Management Journal. 1999;42:273-287.
18. Fairhurst G.The leader-member exchange patterns of women leaders in industry: A discourse analysis.Communication Monographs. 1993;60:321-351.
19. Fairhurst G.The new handbook of organizational communication: Advances in theory, research, and methods. Jablin F.M.Putnam L.L., ed. Thousand Oaks, CA: SAGE; 2001:379-439.
20. Fairhurst G.Discursive leadership: In conversation with leadership psychology. Thousand Oaks, CA: SAGE; 2007:.
21. Gerstner C.,Day D.Meta-analytic review of leader-member exchange theory: Correlates and construct issues.Journal of Applied Psychology. 1997;82:827-844.
22. Ghobadian A.,Gallear D.TQM and organization size.International Journal of Operations and Production Management. 1997;17:121-163.
23. Goffman E.The presentation of self in everyday life. New York, NY: Anchor Books; 1959:.
24. Golden T.The role of relationships in understanding telecommuter satisfaction.Journal of Organizational Behavior. 2006;27:319-40.
25. Graen G.,Uhl-Bien M.Relationship-based approach to leadership: Development of leader-member exchange (LMX) theory of leadership over 25 years: Applying a multi-level multi-domain perspective.Leadership Quality. 1995;6:219-247.
26. Granovetter M.Network sampling: Some first steps.American Journal of Sociology. 1976;81:1287-1303.
27. Hair J.F.,Anderson R.E.,Tatham R.L.,Black W.C.Multivariate data analysis. 1998). Multivariate data analysis (5th ed.). Upper Saddle River, NJ: Prentice Hall.Upper Saddle River, NJ: Prentice Hall; 1998:.
28. Hegstad C.,Wentling R.Organizational antecedents and moderators that impact on the effectiveness of exemplary formal mentoring programs in Fortune 500 companies in the United States.Human Resource Development International. 2005;8:467-487.
29. Hezlett S.,Gibson S.Mentoring and human resources development: Where we are and where we need to go.Advances in Developing Human Resources. 2005;7:446-469.
30. Hill S.,Bahniuk M.,Dobos J.,Rouner D.Mentoring and other communication support in the academic setting.Group and Organization Studies. 1989;14:355-368.
31. Husted L.,Nielson H.,Rosholm M.,Smith N.Employment and wage assimilation of male first-generation immigrants in Denmark.International Journal of Manpower. 2001;22:39-71.
32. Jablin F.The new handbook of organizational communication: Advances in theory, research, and methods. Jablin F.M.Putnam L.L., ed. Thousand Oaks, CA: SAGE; 2001:732-818.
33. Jaccard J.,Turrisi R.,Wan C.K.Interaction effects in multiple regression. Newsbury Park, CA: SAGE; 1990:.
34. Jan J.M.Code-switching for power wielding: Inter-gender discourse at the workplace.Multilingua. 2003;22:41-57.
35. Kim Y.Y.Becoming intercultural: An integrative theory of communication and cross-cultural adaptation. Thousand Oaks, CA: SAGE; 2001:.
36. Kim Y.Y.Theorizing about intercultural communication. Gudykunst W.B., ed. Thousand Oaks, CA: SAGE; 2005:375-400.
37. Koberg C.,Boss W.,Chappelle D.,Ringer R.Correlates and consequences of protégé mentoring in a large hospital.Group and Organization Management. 1994;19:219-239.
38. Kogut B.,Singh H.The effect of national culture on the choice of entry mode.Journal of International Business Studies. 1988;19:411-432.
39. Kram K.E.Mentoring at work: Developmental relationships in organizational life. Glenview, IL: Scott, Foresman; 1985:.
40. Kramer M.W.,Callister R.R.,Turban D.B.Information-receiving and information-giving during job transitions.Western Journal of Communication. 1995;59:151-170.
41. Krone K.A comparison of organizational, structural, and relationship effects on subordinates' upward influence choices.Communication Quarterly. 1992;40:1-15.
42. Law K.,Wong C.,Wang D.,Wang L.Effect of supervisor-subordinate guanxi on supervisory decisions in China: an empirical investigation.International Journal of Human Resource Management. 2000;11:751-765.
43. Lee G.,Xie W.Organizational size and IT innovation adoption: A meta-analysis.Information & Management. 2006;43:975-985.
44. Lee W.,Tse D.Changing media consumption in a new home: Acculturation patterns among Hong Kong immigrants to Canada.Journal of Advertising. 1994;23:1 57-70.
45. Leiter M.,Maslach C.The impact of interpersonal environment on burnout and organizational commitment.Journal of Organizational Behavior. 1988;9:297-308.
46. Leong F.The role of acculturation in the career adjustment of Asian American workers: A test of Leong and Chou's (1994) formulation.Cultural Diversity of Ethnic Minority Psychology. 2001;7:262-273.
47. Liao H.,Joshi A.,Chuang A.Sticking out like a sore thumb: Employee dissimilarity and deviance at work.Personnel Psychology. 2004;57:969-1000.
48. Liden R.,Sparrowe R.,Wayne S.Leader-member exchange theory: The past and potential for the future.Research in Personnel and Human Resources Management. 1997;15:47-119.
49. Liden R.,Wayne S.,Stilwell D.A longitudinal study on the early development of leader-member exchanges.Journal of Applied Psychology. 1993;7:662-674.
50. Llies R.,Nahrgang J.,Morgeson F.Leader-member exchange and citizenship behaviors: A meta-analysis.Journal of Applied Psychology. 2007;92:269-277.
51. Manwa H.,Manwa F.Applicability of the western concept of mentoring to African organizations: A case study of Zimbabwean organizations.Journal of African Business. 2007;8:31-43.
52. Mendoza R.An empirical scale to measure type and degree of acculturation in Mexican-American adolescents and adults.Journal of Cross-Cultural Psychology. 1989;20:372-385.
53. Mueller B.,Lee J.Leader-member exchange and organizational communication satisfaction in multiple contexts.Journal of Business Communication. 2002;39:2 220-244.
54. Ogbonna E.,Harris L.The dynamics of employee relationships in an ethnically diverse workforce.Human Relations. 2006;59:379-407.
55. OrdovenskyJ.HagyA. (1998). Immigrant status, race, and institutional choice in higher education. Retrieved from http://www.ces.census.gov/index.php/ces/cespapers?down_key=100290.
56. Ownbey S.,Horridge P.Acculturation levels and shopping orientations of Asian-American consumers.Psychology & Marketing. 1997;14:1-18.
57. Payne S.,Huffman A.A longitudinal examination of the influence of mentoring on organizational commitment and turnover.Academy of Management Journal. 2005;48:158-168.
58. Phillips A.,Bedeian A.Leader-follower exchange quality: The role of personal and interpersonal attributes.Academy of Management Journal. 1994;37:990-1001.
59. Phornprapha S.,Chansrichawla S.Leadership-supported mentoring: The key to enhancing organizational commitment and retaining newcomers.International Journal of Management and Decision-Making. 2007;8:394-425.
60. Pitts D.,Jarry E.Ethnic diversity and organizational performance: Assessing diversity effects at the managerial and street levels.International Public Management Journal. 2007;10:233-254.
61. Podsakoff P.M.,MacKenzie S.B.,Lee J.-Y,Podsakoff N.P.Common method biases in behavioral research: A critical review of literature and recommended remedies.Journal of Applied Psychology. 2003;88:879-903.
62. Roysircai-Sodowsky G.R.,Maestas M.V.Handbook of cross-cultural and multicultural assessment. Dana R.H., ed. Mahwah, NJ: Lawrence Erlbaum; 2000:131-172.
63. Salant T.,Lauderdale D.Measuring culture: A critical review of acculturation and health in Asian immigrant populations-A meta-analysis on acculturation in the health field.Social Science & Medicine. 2003;57:71-90.
64. Schriesheim C.,Castro S.,Cogliser C.Leader-member exchange (LMX) research: A comprehensive review of theory, measurement, and data-analytic practices.Leadership Quarterly. 1999;10:63-114.
65. Schrodt P.,Afifi T.Communication processes that predict young adults' feelings of being caught and their associations with mental health and family satisfaction.Communication Monographs. 2007;74:200-228.
66. Schyns B.,Paul T.,Mohr G.,Blank H.Comparing antecedents and consequences of leader-member exchange in a German working context to findings in the U.S.European Journal of Work & Organizational psychology. 2005;14:1-23.
67. Shenkar O.Cultural distance revisited: Towards a more rigorous conceptualization and measurement of cultural differences.Journal of International Business Studies. 2001;32:519-535.
68. Sherony K.,Green S.Coworker exchange: Relationships between coworkers, leader-member exchange, and work attitudes.Journal of Applied Psychology. 2002;87:542-548.
69. Sias P.M.Organizing relationships: Traditional and emerging perspectives on workplace relationships. Thousand Oaks, CA: SAGE; 2009:.
70. Sousa C.M. P.,Bradley F.Cultural distance and psychic distance: Refinements in conceptualization and measurement.Journal of Marketing Management. 2008;24:467-488.
71. Tajfel H.,Turner J.C.Psychology of intergroup relations. Worchel S.Austin L.W., ed. Chicago, IL: Nelson-Hall; 1986:7-24.
72. Wanberg C.R.,Welsh E.T.,Hezlett S.A.Research in Personnel and human resources management. Martocchio J.J.Ferris G.R., ed. Oxford, UK: Elsevier Science; 2003:39-124.