Call centres and beyond: A thematic evaluation

Human Resource Management Journal

Volumn 12, Issue 4, 2002, Pages 3-13

  Deery, Stephen ^a   Kinnie, Nicholas ^b  

^a KING'S COLLEGE LONDON   (United Kingdom)

^b UNIVERSITY OF BATH   (United Kingdom)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 84859329058     PISSN: 09545395     EISSN: 17488583     Source Type: Journal    
DOI: 10.1111/j.1748-8583.2002.tb00074.x     Document Type: Article

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