Optimal IT service availability: Shorter outages, or fewer?

IEEE Transactions on Network and Service Management

Volumn 9, Issue 1, 2012, Pages 22-33

  Franke, Ulrik ^a  

^a ROYAL INSTITUTE OF TECHNOLOGY   (Sweden)

Author keywords

availability; fault management; optimization techniques; policy based management; Service level agreements; SLA management

Indexed keywords

FAULT MANAGEMENT; OPTIMIZATION TECHNIQUES; POLICY-BASED MANAGEMENT; SERVICE LEVEL AGREEMENTS; SLA MANAGEMENT;

AVAILABILITY; COSTS; OPTIMIZATION; RISK MANAGEMENT;

INFORMATION TECHNOLOGY;

EID: 84858290402     PISSN: 19324537     EISSN: None     Source Type: Journal    
DOI: 10.1109/TNSM.2011.110811.110122     Document Type: Article

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