Change scheduling based on business impact analysis of change-related risk

IEEE Transactions on Network and Service Management

Volumn 7, Issue 1, 2010, Pages 58-71

  Setzer, Thomas ^a   Bhattacharya, Kamal ^b   Ludwig, Heiko ^b  

^a TECHNICAL UNIVERSITY OF MUNICH   (Germany)

^b IBM T J WATSON RESEARCH CENTER   (United States)

Author keywords

Business impact analysis; Change management; Change scheduling; Risk management; Service networks; Service transition management

Indexed keywords

ANALYTICAL MODEL; BUSINESS IMPACT; BUSINESS IMPACT ANALYSIS; BUSINESS PROCESS; BUSINESS REQUIREMENT; CHANGE MANAGEMENT; CHANGE SCHEDULING; COST DRIVERS; DECISION MODELS; FINANCIAL LOSS; IT SERVICES; OPERATIONAL RISKS; PRIORITIZATION; RELATED RISK; SERVICE DISRUPTIONS;

INFORMATION TECHNOLOGY; LOSSES; RISK ANALYSIS; RISK MANAGEMENT; RISK PERCEPTION;

SCHEDULING;

EID: 77249176157     PISSN: 19324537     EISSN: None     Source Type: Journal    
DOI: 10.1109/TNSM.2010.I9P0305     Document Type: Article

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