The moderating role of organizational culture in the relationship between organizational justice and organizational citizenship behaviors

Leadership & Organization Development Journal

Volumn 32, Issue 6, 2011, Pages 532-554

  Erkutlu, Hakan ^a  

^a University of Adiyaman   (Turkey)

Author keywords

Citizenship; Organizational behaviour; Organizational culture; Organizational justice

Indexed keywords

EID: 80052572401     PISSN: 01437739     EISSN: None     Source Type: Journal    
DOI: 10.1108/01437731111161058     Document Type: Article

References (78)

1. Adams, J.S. (1965), “Inequity in social exchange”, in Berkowitz, L. (Ed.), Advances in Experimental Social Psychology, Academic Press, New York, NY, pp. 267-99.
2. Aiken, L.S. and West, S.G. (1991), Multiple Regression: Testing and Interpreting Interactions, Sage, Newbury Park, CA.
3. Aquino, K. (1995), “Relationships among pay inequity, perceptions of procedural justice, and organizational citizenship”, Employee Responsibilities & Rights Journal, Vol. 8, pp. 21-33.
4. Barling, J. and Phillips, M. (1993), “Interactional, formal, and distributive justice in the workplace: an exploratory study”, Journal of Psychology, Vol. 127, pp. 649-56.
5. Barrett-Howard, E. and Tyler, T.R. (1986), “Procedural justice as a criterion in allocation decisions”, Journal of Personality and Social Psychology, Vol. 50, pp. 296-304.
6. Bartunek, J.M. and Moch, M.K. (1987), “First-order, second-order, and third-order change and organizational development interventions: a cognitive approach”, Journal of Applied Behavioral Science, Vol. 23, pp. 483-500.
7. Bateman, T.S. and Organ, D.W. (1983), “Job satisfaction and the good soldier: the relationship between affect and employee citizenship”, Academy of Management Journal, Vol. 26, pp. 587-95.
8. Bies, R.J. (1987), “The predicament of injustice: the management of moral outrage”, in Cummings, L.L. and Staw, B.M. (Eds), Research in Organizational Behavior, JAI Press, Greenwich, CT, pp. 289-319.
9. Bliese, P.D. (2000), “Within-group agreement, non-independence, and reliability: implications for data aggregation and analysis”, in Klein, K.K. and Kozlowski, S.J. (Eds), Multilevel Theory, Research, and Methods in Organizations, Jossey-Bass, San Francisco, CA, pp. 349-81.
10. Brockner, J. and Wiesenfeld, B.M. (1996), “An integrative framework for explaining reactions to decisions: interactive effects of outcomes and procedures”, Psychological Bulletin, Vol. 120, pp. 189-208.
11. Cohen, J. and Cohen, P. (1983), Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences, Lawrence Erlbaum, Hillsdale, NJ.
12. Cohen, J., Cohen, P., West, S. and Aiken, L. (2003), Applied Multiple Regression/Correlation Analysis for the Behavioral Sciences, 3rd ed., Lawrence Erlbaum, Hillsdale, NJ.
13. Cohen-Charash, Y. and Spector, P.E. (2001), “The role of justice in organizations: a meta-analysis”, Organizational Behavior and Human Decision Processes, Vol. 86, pp. 278-321.
14. Colquitt, J.A., Greenberg, J. and Zapata-Phelan, C.P. (2005), “What is organizational justice? A historical overview”, in Greenberg, J. and Colquitt, J.A. (Eds), Handbook of Organizational Justice, Lawrence Erlbaum, Mahwah, NJ, pp. 3-58.
15. Colquitt, J.A., Conlon, D.E., Wesson, M.J., Porter, C.O. and Ng, K.Y. (2001), “Justice at the millennium: a meta-analytic review of 25 years of organizational justice research”, Journal of Applied Psychology, Vol. 86, pp. 425-45.
16. Connell, J., Ferres, N. and Travaglione, T. (2003), “Engendering trust in manager-subordinate relationships: predictors and outcomes”, Personnel Review, Vol. 32, pp. 569-87.
17. Cowherd, D.M. and Levine, D.I. (1992), “Product quality and pay equity between lower-level employees and top management: an investigation of distributive justice theory”, Administrative Science Quarterly, Vol. 37, pp. 302-20.
18. Cropanzano, R. and Folger, R. (1989), “Referent cognitions and task decision autonomy: beyond equity theory”, Journal of Applied Psychology, Vol. 74, pp. 293-9.
19. Cropanzano, R., Byrne, Z.S., Bobocel, D.R. and Rupp, D.E. (2001), “Moral virtues, fairness heuristics, social entities, and other denizens of organizational justice”, Journal of Vocational Behavior, Vol. 58, pp. 164-209.
20. Dienesch, R.M. and Liden, R.C. (1986), “Leader-follower exchange model of leadership: a critique and further development”, Academy of Management Review, Vol. 11, pp. 618-34.
21. Eisenberger, R., Huntington, R., Hutchison, S. and Sowa, D. (1986), “Perceived organizational support”, Journal of Applied Psychology, Vol. 71, pp. 500-7.
22. Erdogan, B. and Liden, R.C. (2002), “Social exchanges in the workplace: a review of recent developments and future research directions in leader-member exchange theory”, in Neider, L.L. and Schriesheim, C.A. (Eds), Leadership, Information Age, Greenwich, CT, pp. 65-114.
23. Erdogan, B., Liden, R.C. and Kraimer, M.L. (2006), “Justice and leader-member exchange: the moderating role of organizational culture”, Academy of Management Journal, Vol. 49, pp. 395-406.
24. Farh, J.L., Podsakoff, P.M. and Organ, D.W. (1990), “Accounting for organizational citizenship behavior: leader fairness and task scope versus satisfaction”, Journal of Management, Vol. 16, pp. 705-21.
25. Folger, R. (1986), “Rethinking equity theory: a referent cognitions model”, in Bierhoff, H.W., Cohen, R.L. and Greenberg, J. (Eds), Justice in Social Relations, Plenum, New York, NY, pp. 145-62.
26. Folger, R. (1994), “Workplace justice and employee worth”, Social Justice Research, Vol. 7, pp. 225-41.
27. Folger, R. and Konovsky, M.A. (1989), “Effects of procedural and distributive justice on reactions to pay raise decisions”, Academy of Management Journal, Vol. 32, pp. 115-30.
28. Folger, R., Rosenfield, D. and Robinson, T. (1983), “Relative deprivation and procedural justification”, Journal of Personality and Social Psychology, Vol. 45, pp. 268-73.
29. Glick, W.H. (1985), “Conceptualizing and measuring organizational and psychological climate: pitfalls in multilevel research”, Academy of Management Review, Vol. 10, pp. 601-16.
30. Greenberg, J. (1987), “A taxonomy of organizational justice theories”, Academy of Management Review, Vol. 12, pp. 9-22.
31. Harris, S.G. (1994), “Organizational culture and individual sense making: a schema-based perspective”, Organization Science, Vol. 5, pp. 309-21.
32. Hofstede, G. (2001), Consequences: Comparing Values, Behaviors, Institutions, and Organizations Across Nations, Sage, Thousand Oaks, CA.
33. House, R.J. and Javidan, M. (2004), “Overview of GLOBE”, in House, R.J., Hanges, P.J., Javidan, M., Dorfman, P.W. and Gupta, V. (Eds), Culture, Leadership, and Organizations: The GLOBE Study of 62 Societies, Sage, Thousand Oaks, CA, pp. 9-28.
34. Hulin, C. (1991), “Adaptation, persistence, and commitment in organizations”, in Dunnette, M.D. and Hough, M.L. (Eds), Handbook of Industrial and Organizational Psychology, Consulting Psychologists Press, Palo Alto, CA, pp. 102-8.
35. James, L.R., Demaree, R.G. and Wolf, G. (1993), “Rwg: an assessment of within-group interrater agreement”, Journal of Applied Psychology, Vol. 78, pp. 306-9.
36. Kerr, S. and Jermier, J.M. (1978), “Substitutes for leadership: their meaning and measurement”, Organizational Behavior and Human Performance, Vol. 22, pp. 375-403.
37. Kidder, D.L. (1998), “Temporary, part-time and full-time nurses: psychological contracts and the performance of extra-role behaviors”, paper presented at the Annual Meeting of the Academy of Management, San Diego, CA.
38. Konovsky, M.A. and Folger, R. (1991), “The effects of procedures, social accounts, and benefits level on victims' layoff reactions”, Journal of Applied Psychology, Vol. 21, pp. 630-50.
39. Konovsky, M.A. and Organ, D.W. (1996), “Dispositional and contextual determinants of organizational citizenship behavior”, Journal of Organizational Behavior, Vol. 17, pp. 253-66.
40. Konovsky, M.A. and Pugh, S.D. (1994), “Citizenship behavior and social exchange”, Academy of Management Journal, Vol. 37, pp. 656-69.
41. Lamertz, K. (2002), “The social construction of fairness: social influence and sense making in organizations”, Journal of Organizational Behavior, Vol. 23, pp. 19-37.
42. Lara, P. and Espino, T.F. (2007), “Organizational anomie as moderator of the relationship between an unfavorable attitudinal environment and citizenship behavior (OCB): an empirical study among university administration and services personnel”, Personnel Review, Vol. 36, pp. 843-66.
43. Leventhal, G.S. (1980), “What should be done with equity theory? New approaches to the study of fairness in social relationship”, in Gergen, K.J., Greenberg, M.S. and Willis, R.H. (Eds), Social Exchange: Advances in Theory and Research, Plenum, New York, NY, pp. 27-55.
44. Liden, R.C., Sparrowe, R.T. and Wayne, S.J. (1997), “Leader-member exchange theory: the past and potential for the future”, in Ferris, G.R. (Ed.), Research in Personnel and Human Resource Management, JAI Press, Greenwich, CT, pp. 47-119.
45. Lind, E.A. and Tyler, T.R. (1988), The Social Psychology of Procedural Justice, Plenum, New York, NY.
46. Moorman, R.H. (1991), “Relationship between organizational justice and organizational citizenship behaviors: do fairness perceptions influence employee citizenship?”, Journal of Applied Psychology, Vol. 76, pp. 845-55.
47. Moorman, R.H., Blakely, G.L. and Niehoff, B.P. (1998), “Does organizational support mediate the relationship between procedural justice and organizational citizenship behavior? A group value model explanation”, Academy of Management Journal, Vol. 41, pp. 351-7.
48. Moorman, R.H., Niehoff, B. and Organ, D. (1993), “Treating employees fairly and organizational citizenship behavior: sorting the effects of job satisfaction, organizational commitment, and procedural justice”, Employee Responsibilities & Rights Journal, Vol. 6, pp. 209-25.
49. Morrison, E.W. (1994), “Role definitions and organizational citizenship behavior: the importance of employee's perspective”, Academy of Management, Vol. 37, pp. 1543-67.
50. Niehoff, B.P. and Moorman, R.H. (1993), “Justice as a mediator of the relationship between methods of monitoring and organizational citizenship behavior”, Academy of Management Journal, Vol. 36, pp. 527-56.
51. O'Reilly, C.A. and Chatman, J.A. (1996), “Culture as social control: corporations, cults, and commitment”, in Staw, B.M. and Cummings, L.L. (Eds), Research in Organizational Behavior, JAI Press, Greenwich, CT, pp. 157-200.
52. O'Reilly, C.A., Chatman, J.A. and Caldwell, D.F. (1991), “People and organizational culture: a profile comparison approach to assessing person-organization fit”, Academy of Management Journal, Vol. 34, pp. 487-516.
53. Organ, D.W. (1988), Organizational Citizenship Behavior: The Good Soldier Syndrome, Lexington Books, Lexington, VA.
54. Organ, D.W. (1990), “The motivational basis of organizational citizenship behavior”, Research in Organizational Behavior, Vol. 12, pp. 43-72.
55. Organ, D.W. and Moorman, R.H. (1993), “Fairness and organizational citizenship behavior: what are the connections?”, Social Justice Research, Vol. 6, pp. 5-18.
56. Organ, D.W. and Ryan, K. (1995), “A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior”, Personnel Psychology, Vol. 48, pp. 775-802.
57. Perry, E.L., Davis-Blake, A. and Kulik, C.T. (1994), “Explaining gender-based selection decisions: a synthesis of contextual and cognitive approaches”, Academy of Management Review, Vol. 19, pp. 786-820.
58. Podsakoff, P. and Todor, W. (1985), “Relationships between leader reward and punishment behavior and group processes and productivity”, Journal of Management, Vol. 11, pp. 55-73.
59. Podsakoff, P.M., MacKenzie, S.B., Moorman, R. and Fetter, R. (1990), “Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors”, The Leadership Quarterly, Vol. 1, pp. 107-42.
60. Podsakoff, P.M., Mackenzie, S.B., Paine, J.B. and Bachrach, D.G. (2000), “Organizational citizenship behaviors: a critical review of the theoretical and empirical literature and suggestions for future research”, Journal of Management, Vol. 26, pp. 513-63.
61. Quinn, R.E. and Rohrbaugh, J. (1983), “A spatial model of effectiveness criteria: towards a competing values approach to organizational analyses”, Management Science, Vol. 29, pp. 363-77.
62. Schein, E.H. (1990), “Organizational culture”, American Psychologist, Vol. 45, pp. 109-19.
63. Skarlicki, D.P., Folger, R. and Tesluk, P. (1999), “Personality as a moderator in the relationship between fairness and retaliation”, Academy of Management Journal, Vol. 42, pp. 100-8.
64. Smith, C.A., Organ, D.W. and Near, J.P. (1983), “Organizational citizenship behavior: it's nature and antecedents”, Journal of Applied Psychology, Vol. 81, pp. 653-63.
65. Sorensen, J.B. (2002), “The strength of corporate culture and the reliability of firm performance”, Administrative Science Quarterly, Vol. 47, pp. 70-91.
66. Sparrowe, R.T. and Liden, R.C. (1997), “Process and structure in leader-member exchange”, Academy of Management Review, Vol. 22, pp. 522-52.
67. Turkish Higher Education Council-State Universites (2009), available at: www.yok.gov.tr/universiteler/rektorler.htm (accessed October 8, 2009).
68. Uhl-Bien, M., Graen, G.B. and Scandura, T.A. (2000), “Implications of leader-member exchange (LMX) for strategic human resource management systems: relationships as social capital for competitive advantage”, in Ferris, G.R. (Ed.), Research in Personnel and Human Resource Management, JAI Press, Greenwich, CT, pp. 137-85.
69. Wayne, S.J., Shore, L.M., Bommer, W.H. and Tetrick, L.E. (2002), “The role of fair treatment and rewards in perceptions of organizational support and leader-member exchange”, Journal of Applied Psychology, Vol. 87, pp. 590-8.
70. Williams, L.J. and Anderson, S.E. (1991), “Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors”, Journal of Management, Vol. 17, pp. 601-17.
71. Chatman, J.A. and Jehn, K.A. (1994), “Assessing the relationship between industry characteristics and organizational culture: how different can you be?”, Academy of Management Journal, Vol. 37, pp. 522-53.
72. Colquitt, J.A. (2001), “On the dimensionality of organizational justice: a construct validation of a measure”, Journal of Applied Psychology, Vol. 86, pp. 386-400.
73. Cropanzano, R. and Greenberg, J. (1997), “Progress in organizational justice: tunneling through the maze”, in Cooper, C.L. and Robertson, I.T. (Eds), International Review of Industrial and Organizational Psychology, Wiley, New York, NY, pp. 317-72.
74. Evans, M. (1985), “A Monte Carlo study of the effects of correlated method variance in moderated multiple regression analyses”, Organizational Behavior and Human Decision Processes, Vol. 36, pp. 305-23.
75. Korsgaard, M.A., Schweiger, D.M. and Sapienza, H.J. (1995), “Building commitment, attachment, and trust in strategic decision-making teams: the role of procedural justice”, Academy of Management Journal, Vol. 38, pp. 60-84.
76. Masterson, S.S., Lewis, K., Goldman, B.M. and Taylor, M.S. (2000), “Integrating justice and social exchange: the differing effects of fair procedures and treatment on work relationships”, Academy of Management Journal, Vol. 43, pp. 738-48.
77. Parker, C.P., Baltes, B.B. and Christiansen, N.D. (1997), “Support for affirmative action, justice perceptions, and work attitudes: a study of gender and racial-ethnic group differences”, Journal of Applied Psychology, Vol. 82, pp. 376-89.
78. Tyler, T.R. and Lind, E.A. (1992), “A relational model of authority in groups”, in Zanna, M. (Ed.), Advances in Experimental Social Psychology, Academic Press, New York, NY, pp. 115-92.