Evaluation of guest feedback channels in china hotels

Journal of China Tourism Research

Volumn 6, Issue 3, 2010, Pages 296-309

  Heung, Vincent C S ^a   Kucukusta, Deniz ^a   Ekiz, Erdogan ^b  

^a HONG KONG POLYTECHNIC UNIVERSITY   (Hong Kong)

^b TAYLOR S UNIVERSITY   (Malaysia)

Author keywords

China; Guest feedback channels; Guest feedback systems; Hotels

Indexed keywords

EID: 79960875470     PISSN: 19388160     EISSN: 19388179     Source Type: Journal    
DOI: 10.1080/19388160.2010.505135     Document Type: Article

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