Gathering customer feedback online and Swedish SMEs

Management Research News

Volumn 29, Issue 3, 2006, Pages 106-127

  Opoku, Robert A ^a  

^a LULEÅ UNIVERSITY OF TECHNOLOGY   (Sweden)

Author keywords

Consumer attitudes; Customer satisfaction; Internet; Small to medium sized enterprises; Sweden

Indexed keywords

EID: 84992998986     PISSN: 01409174     EISSN: None     Source Type: Journal    
DOI: 10.1108/01409170610661053     Document Type: Article

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