-
1
-
-
0010772305
-
Quality improvement practices in Korea, New Zealand, and the USA
-
Adam, E.E., Corbett, L.M., & Rho, B. H. (1994). Quality improvement practices in Korea, New Zealand, and the USA, International Journal of Quality & Reliability Management, 11(7), 6-18.
-
(1994)
International Journal of Quality & Reliability Management
, vol.11
, Issue.7
, pp. 6-18
-
-
Adam, E.E.1
Corbett, L.M.2
Rho, B.H.3
-
2
-
-
0002109946
-
Quality management in TQM versus non-TQM firms: An empirical investigation
-
Ahire, S.L., Waller, M.A., & Golhar, D.Y. (1996). Quality management in TQM versus non-TQM firms: An empirical investigation, International Journal of Quality & Reliability Management, 13(8), 8-27.
-
(1996)
International Journal of Quality & Reliability Management
, vol.13
, Issue.8
, pp. 8-27
-
-
Ahire, S.L.1
Waller, M.A.2
Golhar, D.Y.3
-
3
-
-
84990614470
-
A path analytic model of a theory of quality management underlying the Deming management method: Preliminary empirical findings
-
Anderson, J.C., Rungtusanatham, M., Schroeder, R.G., & Devaraj, S. (1995). A path analytic model of a theory of quality management underlying the Deming management method: Preliminary empirical findings, Decision Sciences, 26(5), 637-658.
-
(1995)
Decision Sciences
, vol.26
, Issue.5
, pp. 637-658
-
-
Anderson, J.C.1
Rungtusanatham, M.2
Schroeder, R.G.3
Devaraj, S.4
-
6
-
-
0002519970
-
A study of measuring the critical factors of quality management
-
Badri, M.A., Davis, D., & Davis, D. (1995). A study of measuring the critical factors of quality management, International Journal of Quality & Reliability Management, 12(2), 36-53.
-
(1995)
International Journal of Quality & Reliability Management
, vol.12
, Issue.2
, pp. 36-53
-
-
Badri, M.A.1
Davis, D.2
Davis, D.3
-
7
-
-
0028076755
-
Starting total quality management from ISO 9000
-
Bradley, M. (1994). Starting total quality management from ISO 9000, The TQM Magazine, 6(1), 50-54.
-
(1994)
The TQM Magazine
, vol.6
, Issue.1
, pp. 50-54
-
-
Bradley, M.1
-
8
-
-
33845945922
-
Coefficient alpha and the internal structure of tests
-
Cronbach, L.J. (1951). Coefficient alpha and the internal structure of tests. Psychometrika, 16, 297-334.
-
(1951)
Psychometrika
, vol.16
, pp. 297-334
-
-
Cronbach, L.J.1
-
10
-
-
0010612318
-
Management theory and total quality: Improving research and practice through theory development
-
Dean, J.W., & Bowen, D.E. (1994). Management theory and total quality: Improving research and practice through theory development, Academy of Management Review, 19(3), 392-418.
-
(1994)
Academy of Management Review
, vol.19
, Issue.3
, pp. 392-418
-
-
Dean, J.W.1
Bowen, D.E.2
-
11
-
-
0003964033
-
-
Cambridge: Massachusetts Institute of Technology, Center for Advanced Engineering Study
-
Deming, W.E. (1986). Out of crisis. Cambridge: Massachusetts Institute of Technology, Center for Advanced Engineering Study.
-
(1986)
Out of Crisis
-
-
Deming, W.E.1
-
12
-
-
0004095576
-
-
Cambridge: Massachusetts Institute of Technology, Center for Advanced Engineering Study
-
Deming, W.E. (1993). The new economics for industry, government, education. Cambridge: Massachusetts Institute of Technology, Center for Advanced Engineering Study.
-
(1993)
The New Economics for Industry, Government, Education
-
-
Deming, W.E.1
-
13
-
-
0031104697
-
Ergonomics and the quality movement
-
Drury, C.G. (1997). Ergonomics and the quality movement, Ergonomics, 40(3), 249-264.
-
(1997)
Ergonomics
, vol.40
, Issue.3
, pp. 249-264
-
-
Drury, C.G.1
-
14
-
-
0031232645
-
Prediction of effectiveness of concurrent engineering in electronics manufacturing in the U.S
-
Duffy, V.G., & Salvendy, G. (1997). Prediction of effectiveness of concurrent engineering in electronics manufacturing in the U.S., Human Factors and Ergonomics in Manufacturing, 7(4), 351-373.
-
(1997)
Human Factors and Ergonomics in Manufacturing
, vol.7
, Issue.4
, pp. 351-373
-
-
Duffy, V.G.1
Salvendy, G.2
-
17
-
-
84990553628
-
The impact of quality management practices on performance and competitive advantage
-
Flynn, B.B., Schroeder, R.G., & Sakakibara, S. (1995). The impact of quality management practices on performance and competitive advantage. Decision Sciences, 26(5), 659-691.
-
(1995)
Decision Sciences
, vol.26
, Issue.5
, pp. 659-691
-
-
Flynn, B.B.1
Schroeder, R.G.2
Sakakibara, S.3
-
18
-
-
0002396653
-
Competing on the eight dimensions of quality
-
Garvin, D.A. (1987). Competing on the eight dimensions of quality. Harvard Business Review, 65, 202-209.
-
(1987)
Harvard Business Review
, vol.65
, pp. 202-209
-
-
Garvin, D.A.1
-
19
-
-
0031236639
-
Withdrawal of team autonomy during concurrent engineering
-
Gerwin, D., & Moffat, L. (1997). Withdrawal of team autonomy during concurrent engineering. Management Science, 43(9), 1275-1287.
-
(1997)
Management Science
, vol.43
, Issue.9
, pp. 1275-1287
-
-
Gerwin, D.1
Moffat, L.2
-
20
-
-
0345851249
-
Total quality management: Empirical, conceptual, and practical issues
-
Hackman, J.R., & Wageman, R. (1995). Total quality management: Empirical, conceptual, and practical issues, Administrative Science Quarterly, 40, 309-342.
-
(1995)
Administrative Science Quarterly
, vol.40
, pp. 309-342
-
-
Hackman, J.R.1
Wageman, R.2
-
21
-
-
84949402874
-
In search of TQM
-
Hill, S., & Wilkinson, A. (1995). In search of TQM. Employee Relations, 17(3), 8-25.
-
(1995)
Employee Relations
, vol.17
, Issue.3
, pp. 8-25
-
-
Hill, S.1
Wilkinson, A.2
-
27
-
-
0002673440
-
The experience of implementing ISO 9000 in Hong Kong
-
Lee, T.Y. (1995). The experience of implementing ISO 9000 in Hong Kong. Asia Pacific Journal of Quality Management, 4(4), 6-16.
-
(1995)
Asia Pacific Journal of Quality Management
, vol.4
, Issue.4
, pp. 6-16
-
-
Lee, T.Y.1
-
28
-
-
0027626828
-
Implementation of CIM technology: The key role of organizational learning
-
Lei, D., & Goldhar, J.D. (1993). Implementation of CIM technology: The key role of organizational learning. International Journal of Human Factors in Manufacturing, 3(3), 217-230.
-
(1993)
International Journal of Human Factors in Manufacturing
, vol.3
, Issue.3
, pp. 217-230
-
-
Lei, D.1
Goldhar, J.D.2
-
29
-
-
0003008327
-
Empirical analysis of quality improvement in manufacturing
-
Maani, K.E., Putterill, M.S., & Sluti, D.G. (1994). Empirical analysis of quality improvement in manufacturing. International Journal of Quality & Reliability Management, 11(7), 19-37.
-
(1994)
International Journal of Quality & Reliability Management
, vol.11
, Issue.7
, pp. 19-37
-
-
Maani, K.E.1
Putterill, M.S.2
Sluti, D.G.3
-
30
-
-
0003056024
-
Management of technological and organizational change
-
G. Salvendy (Ed.), New York: John Wiley & Sons
-
Majchrzak, A. (1992). Management of technological and organizational change. In G. Salvendy (Ed.), The handbook of industrial engineering (2nd ed.). New York: John Wiley & Sons.
-
(1992)
The Handbook of Industrial Engineering (2nd Ed.)
-
-
Majchrzak, A.1
-
31
-
-
0028134573
-
ISO 9000 Standards: The building-blocks for TQM
-
Washington, DC: American Psychiatric Press
-
Majerczyk, R.J., & DeRose, D.A. (1994). ISO 9000 Standards: The building-blocks for TQM, ASQC 48th Annual Quality Congress Proceedings (pp. 642-650), Washington, DC: American Psychiatric Press.
-
(1994)
ASQC 48th Annual Quality Congress Proceedings
, pp. 642-650
-
-
Majerczyk, R.J.1
Derose, D.A.2
-
32
-
-
84951548107
-
An evaluation of the effects of quality improvement activities on business performance
-
Mann, R., & Kehoe, D. (1994). An evaluation of the effects of quality improvement activities on business performance. International Journal of Quality & Reliability Management, 11 (4), 29-44.
-
(1994)
International Journal of Quality & Reliability Management
, vol.11
, Issue.4
, pp. 29-44
-
-
Mann, R.1
Kehoe, D.2
-
33
-
-
0002176696
-
Do employee involvement and TQM programs work?
-
Mohrman, S.A., Lawler, E.E., & Ledford, G.E. (1996). Do employee involvement and TQM programs work? Journal for Quality & Participation, 19(1), 6-10.
-
(1996)
Journal for Quality & Participation
, vol.19
, Issue.1
, pp. 6-10
-
-
Mohrman, S.A.1
Lawler, E.E.2
Ledford, G.E.3
-
34
-
-
67649339885
-
Quality practices of Indian organizations: An empirical analysis
-
Motwani, J.G., Mahmoud, E., & Rice, G. (1994). Quality practices of Indian organizations: An empirical analysis, International Journal of Quality & Reliability Management, 11(1), 38-52.
-
(1994)
International Journal of Quality & Reliability Management
, vol.11
, Issue.1
, pp. 38-52
-
-
Motwani, J.G.1
Mahmoud, E.2
Rice, G.3
-
35
-
-
0010842524
-
Potential barriers to TQM implementation: A theoretical framework and an empirical study
-
Ngai, E.W.T., & Cheng, T.C.E. (1996). Potential barriers to TQM implementation: A theoretical framework and an empirical study. Asian Journal of Business & Information Systems, 1(1), 23-50.
-
(1996)
Asian Journal of Business & Information Systems
, vol.1
, Issue.1
, pp. 23-50
-
-
Ngai, E.W.T.1
Cheng, T.C.E.2
-
37
-
-
0002408510
-
A conceptual model of service quality and its implications for future research
-
Parasuraman, A., Zeithaml, V.A., & Berry, L.L. (1985). A conceptual model of service quality and its implications for future research. Journal of Marketing, 4(4), 41-50.
-
(1985)
Journal of Marketing
, vol.4
, Issue.4
, pp. 41-50
-
-
Parasuraman, A.1
Zeithaml, V.A.2
Berry, L.L.3
-
39
-
-
21344489863
-
Defining quality: Alternatives and implications
-
Reeves, C.A., & Bednar, D.A. (1994). Defining quality: Alternatives and implications. Academy of Management Review, 19(3), 419-445.
-
(1994)
Academy of Management Review
, vol.19
, Issue.3
, pp. 419-445
-
-
Reeves, C.A.1
Bednar, D.A.2
-
40
-
-
84962968942
-
An instrument for measuring the critical factors of quality management
-
Saraph, J.V., Benson, P.G., & Schroeder, R.G. (1989). An instrument for measuring the critical factors of quality management. Decision Sciences, 20, 810-829.
-
(1989)
Decision Sciences
, vol.20
, pp. 810-829
-
-
Saraph, J.V.1
Benson, P.G.2
Schroeder, R.G.3
|