메뉴 건너뛰기




Volumn 9, Issue 1, 1999, Pages 1-25

An empirical analysis of effective TQM implementation in the Hong Kong electronics manufacturing industry

Author keywords

[No Author keywords available]

Indexed keywords

CORRELATION METHODS; INDUSTRIAL ELECTRONICS; INDUSTRIAL RELATIONS; MATHEMATICAL MODELS; PRODUCT DESIGN; TOTAL QUALITY MANAGEMENT;

EID: 0033486248     PISSN: 10908471     EISSN: None     Source Type: Journal    
DOI: 10.1002/(sici)1520-6564(199924)9:1<1::aid-hfm1>3.0.co;2-l     Document Type: Article
Times cited : (58)

References (41)
  • 3
    • 84990614470 scopus 로고
    • A path analytic model of a theory of quality management underlying the Deming management method: Preliminary empirical findings
    • Anderson, J.C., Rungtusanatham, M., Schroeder, R.G., & Devaraj, S. (1995). A path analytic model of a theory of quality management underlying the Deming management method: Preliminary empirical findings, Decision Sciences, 26(5), 637-658.
    • (1995) Decision Sciences , vol.26 , Issue.5 , pp. 637-658
    • Anderson, J.C.1    Rungtusanatham, M.2    Schroeder, R.G.3    Devaraj, S.4
  • 7
    • 0028076755 scopus 로고
    • Starting total quality management from ISO 9000
    • Bradley, M. (1994). Starting total quality management from ISO 9000, The TQM Magazine, 6(1), 50-54.
    • (1994) The TQM Magazine , vol.6 , Issue.1 , pp. 50-54
    • Bradley, M.1
  • 8
    • 33845945922 scopus 로고
    • Coefficient alpha and the internal structure of tests
    • Cronbach, L.J. (1951). Coefficient alpha and the internal structure of tests. Psychometrika, 16, 297-334.
    • (1951) Psychometrika , vol.16 , pp. 297-334
    • Cronbach, L.J.1
  • 10
    • 0010612318 scopus 로고
    • Management theory and total quality: Improving research and practice through theory development
    • Dean, J.W., & Bowen, D.E. (1994). Management theory and total quality: Improving research and practice through theory development, Academy of Management Review, 19(3), 392-418.
    • (1994) Academy of Management Review , vol.19 , Issue.3 , pp. 392-418
    • Dean, J.W.1    Bowen, D.E.2
  • 11
    • 0003964033 scopus 로고
    • Cambridge: Massachusetts Institute of Technology, Center for Advanced Engineering Study
    • Deming, W.E. (1986). Out of crisis. Cambridge: Massachusetts Institute of Technology, Center for Advanced Engineering Study.
    • (1986) Out of Crisis
    • Deming, W.E.1
  • 12
    • 0004095576 scopus 로고
    • Cambridge: Massachusetts Institute of Technology, Center for Advanced Engineering Study
    • Deming, W.E. (1993). The new economics for industry, government, education. Cambridge: Massachusetts Institute of Technology, Center for Advanced Engineering Study.
    • (1993) The New Economics for Industry, Government, Education
    • Deming, W.E.1
  • 13
    • 0031104697 scopus 로고    scopus 로고
    • Ergonomics and the quality movement
    • Drury, C.G. (1997). Ergonomics and the quality movement, Ergonomics, 40(3), 249-264.
    • (1997) Ergonomics , vol.40 , Issue.3 , pp. 249-264
    • Drury, C.G.1
  • 14
    • 0031232645 scopus 로고    scopus 로고
    • Prediction of effectiveness of concurrent engineering in electronics manufacturing in the U.S
    • Duffy, V.G., & Salvendy, G. (1997). Prediction of effectiveness of concurrent engineering in electronics manufacturing in the U.S., Human Factors and Ergonomics in Manufacturing, 7(4), 351-373.
    • (1997) Human Factors and Ergonomics in Manufacturing , vol.7 , Issue.4 , pp. 351-373
    • Duffy, V.G.1    Salvendy, G.2
  • 17
    • 84990553628 scopus 로고
    • The impact of quality management practices on performance and competitive advantage
    • Flynn, B.B., Schroeder, R.G., & Sakakibara, S. (1995). The impact of quality management practices on performance and competitive advantage. Decision Sciences, 26(5), 659-691.
    • (1995) Decision Sciences , vol.26 , Issue.5 , pp. 659-691
    • Flynn, B.B.1    Schroeder, R.G.2    Sakakibara, S.3
  • 18
    • 0002396653 scopus 로고
    • Competing on the eight dimensions of quality
    • Garvin, D.A. (1987). Competing on the eight dimensions of quality. Harvard Business Review, 65, 202-209.
    • (1987) Harvard Business Review , vol.65 , pp. 202-209
    • Garvin, D.A.1
  • 19
    • 0031236639 scopus 로고    scopus 로고
    • Withdrawal of team autonomy during concurrent engineering
    • Gerwin, D., & Moffat, L. (1997). Withdrawal of team autonomy during concurrent engineering. Management Science, 43(9), 1275-1287.
    • (1997) Management Science , vol.43 , Issue.9 , pp. 1275-1287
    • Gerwin, D.1    Moffat, L.2
  • 20
    • 0345851249 scopus 로고
    • Total quality management: Empirical, conceptual, and practical issues
    • Hackman, J.R., & Wageman, R. (1995). Total quality management: Empirical, conceptual, and practical issues, Administrative Science Quarterly, 40, 309-342.
    • (1995) Administrative Science Quarterly , vol.40 , pp. 309-342
    • Hackman, J.R.1    Wageman, R.2
  • 27
    • 0002673440 scopus 로고
    • The experience of implementing ISO 9000 in Hong Kong
    • Lee, T.Y. (1995). The experience of implementing ISO 9000 in Hong Kong. Asia Pacific Journal of Quality Management, 4(4), 6-16.
    • (1995) Asia Pacific Journal of Quality Management , vol.4 , Issue.4 , pp. 6-16
    • Lee, T.Y.1
  • 28
    • 0027626828 scopus 로고
    • Implementation of CIM technology: The key role of organizational learning
    • Lei, D., & Goldhar, J.D. (1993). Implementation of CIM technology: The key role of organizational learning. International Journal of Human Factors in Manufacturing, 3(3), 217-230.
    • (1993) International Journal of Human Factors in Manufacturing , vol.3 , Issue.3 , pp. 217-230
    • Lei, D.1    Goldhar, J.D.2
  • 30
    • 0003056024 scopus 로고
    • Management of technological and organizational change
    • G. Salvendy (Ed.), New York: John Wiley & Sons
    • Majchrzak, A. (1992). Management of technological and organizational change. In G. Salvendy (Ed.), The handbook of industrial engineering (2nd ed.). New York: John Wiley & Sons.
    • (1992) The Handbook of Industrial Engineering (2nd Ed.)
    • Majchrzak, A.1
  • 31
    • 0028134573 scopus 로고
    • ISO 9000 Standards: The building-blocks for TQM
    • Washington, DC: American Psychiatric Press
    • Majerczyk, R.J., & DeRose, D.A. (1994). ISO 9000 Standards: The building-blocks for TQM, ASQC 48th Annual Quality Congress Proceedings (pp. 642-650), Washington, DC: American Psychiatric Press.
    • (1994) ASQC 48th Annual Quality Congress Proceedings , pp. 642-650
    • Majerczyk, R.J.1    Derose, D.A.2
  • 32
    • 84951548107 scopus 로고
    • An evaluation of the effects of quality improvement activities on business performance
    • Mann, R., & Kehoe, D. (1994). An evaluation of the effects of quality improvement activities on business performance. International Journal of Quality & Reliability Management, 11 (4), 29-44.
    • (1994) International Journal of Quality & Reliability Management , vol.11 , Issue.4 , pp. 29-44
    • Mann, R.1    Kehoe, D.2
  • 35
    • 0010842524 scopus 로고    scopus 로고
    • Potential barriers to TQM implementation: A theoretical framework and an empirical study
    • Ngai, E.W.T., & Cheng, T.C.E. (1996). Potential barriers to TQM implementation: A theoretical framework and an empirical study. Asian Journal of Business & Information Systems, 1(1), 23-50.
    • (1996) Asian Journal of Business & Information Systems , vol.1 , Issue.1 , pp. 23-50
    • Ngai, E.W.T.1    Cheng, T.C.E.2
  • 37
    • 0002408510 scopus 로고
    • A conceptual model of service quality and its implications for future research
    • Parasuraman, A., Zeithaml, V.A., & Berry, L.L. (1985). A conceptual model of service quality and its implications for future research. Journal of Marketing, 4(4), 41-50.
    • (1985) Journal of Marketing , vol.4 , Issue.4 , pp. 41-50
    • Parasuraman, A.1    Zeithaml, V.A.2    Berry, L.L.3
  • 39
    • 21344489863 scopus 로고
    • Defining quality: Alternatives and implications
    • Reeves, C.A., & Bednar, D.A. (1994). Defining quality: Alternatives and implications. Academy of Management Review, 19(3), 419-445.
    • (1994) Academy of Management Review , vol.19 , Issue.3 , pp. 419-445
    • Reeves, C.A.1    Bednar, D.A.2
  • 40
    • 84962968942 scopus 로고
    • An instrument for measuring the critical factors of quality management
    • Saraph, J.V., Benson, P.G., & Schroeder, R.G. (1989). An instrument for measuring the critical factors of quality management. Decision Sciences, 20, 810-829.
    • (1989) Decision Sciences , vol.20 , pp. 810-829
    • Saraph, J.V.1    Benson, P.G.2    Schroeder, R.G.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.