How HR professionals drive TQM: A case study in an Indian organization

TQM Magazine

Volumn 17, Issue 5, 2005, Pages 467-485

  Palo, Sasmita ^a   Padhi, Nayantara ^b  

^a TATA INSTITUTE OF SOCIAL SCIENCES   (India)

^b INDIRA GANDHI NATIONAL OPEN UNIVERSITY   (India)

Author keywords

Consultants; Human resource management; India; Total quality management; Training

Indexed keywords

COMMUNICATION SYSTEMS; INDUSTRIAL MANAGEMENT; KNOWLEDGE ACQUISITION; PERSONNEL; PERSONNEL TRAINING; RESEARCH AND DEVELOPMENT MANAGEMENT; SOCIETIES AND INSTITUTIONS;

CONSULTANTS; HUMAN RESOURCE MANAGEMENT; INDIA; QUALITY ACTION PLANS (QAP);

TOTAL QUALITY MANAGEMENT;

EID: 24944579022     PISSN: 0954478X     EISSN: None     Source Type: Journal    
DOI: 10.1108/09544780510615960     Document Type: Article

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