A model of project knowledge management

Project Management Journal

Volumn 42, Issue 3, 2011, Pages 23-44

  Gasik, Stanisław ^a  

^a Sybena Consulting   (Poland)

Author keywords

Global knowledge; Individual knowledge; Knowledge life cycle; Macro knowledge; Micro knowledge; Organizational knowledge; Project knowledge; Project knowledge management; Vertical knowledge flow

Indexed keywords

EID: 79955962970     PISSN: 87569728     EISSN: 19389507     Source Type: Journal    
DOI: 10.1002/pmj.20239     Document Type: Article

References (122)

1. Abdul Rahman, H., Yahya, I. A., Beravi, M. A., & Wah, L. W. (2008). Conceptual delay mitigation model using a project learning approach in practice. Construction Management and Economic, 26, 15-27. (Pubitemid 351201254)
2. Ahlemann, F., Teuteberg, F., & Vogelsang, K. (2009). Project management standards: Diffusion and application in Germany and Switzerland. International Journal of Project Management, 27, 292-303.
3. Ajmal, M. M., & Koskinen, K. U. (2008). Knowledge transfer in project based organizations: An organizational culture perspective. Project Management Journal, 39(1), 7-15.
4. Alavi, M. D., & Leidner, D. E. (2001). Knowledge management and knowledge management systems: Conceptual foundations and research issues. MIS Quarterly, 25(1), 107-113.
5. Arkell, D. H. (2007). Knowledge management: Get our heads into it. Boeing Frontiers. Boeing Corporation. Retrieved from http://www.boeing.com/news/ frontiers/archive/2007/october/cover.pdf
6. Arthur, M. B., DeFillippi, R. J., & Jones, C. (2001). Project-based learning as the interplay of career and company nonfinancial capital. Management Learning, 32(1), 99-117. (Pubitemid 33691948)
7. Association for Project Management (APM). (2006). APM body of knowledge (5th ed.). High Wycombe, UK: Author.
8. Atkinson, J. (2006). The age of Aquarius: Project and knowledge management. Project and knowledge management in selected Irish companies. Project Perspectives. Annual Publication of International Project Management Association, 28, 56-63.
9. Ayas, K., & Zeniuk, N. (2001). Project based learning: Building communities of reflective practitioners. Management Learning, 32(1), 61-76. (Pubitemid 33691946)
10. Basili, V. R., & Caldiera, G. (1995). Improve software quality by reusing knowledge and experience. Sloan Management Review, 37(1), 55-64.
11. Bellini, E., & Canonico, P. (2008). Knowing communities in project driven organizations: Analyzing the strategic impact of socially constructed HRM practices. International Journal of Project Management, 26, 44-50.
12. Blessing, D., Goerk, M., & Bach, V. (2001). Management of customer and project knowledge: Solutions and experience at SAP. Knowledge and Process Management, 8(2), 75-90. (Pubitemid 33286403)
13. Boddie, J. (1987). The project postmortem. Computerworld, 21(49), 77-81.
14. Boh, W. F. (2007). Mechanisms for sharing knowledge in project-based organizations. Information and Organization, 17(1), 27-58.
15. Bower, D. C., & Walker, D. H. T. (2007). Planning knowledge for phased rollout projects. Project Management Journal, 38(3), 45-60.
16. Brady, T., & Davies, A. (2004). Building project capabilities: From exploratory to exploitative learning. Organization Studies, 25, 1601-1621. (Pubitemid 39630909)
17. Bredillet, C. N., Turner, R., & Anbari, F. T. (2007). Schools of thought in project management research. In J. A. Kisielnicki & S. Sroka (Eds.), Project management essential reality for business and government (pp. 389-396). Kraków, Poland: Wydawnictwo Akapit.
18. Bresnen, M., Edelman, L., Newell, S., Scarbrough, H., & Swan, J. (2003). Social practices and the management of knowledge in project environments. International Journal of Project Management, 21, 157-166. (Pubitemid 36300276)
19. Carbonell, J. G., Michalski, R. S., & Mitchell, T. M. (1983). An overview of machine learning. In R. S. Michalski, J. G. Carbonell, & T. M. Mitchell (Eds.), Machine learning: An artificial intelligence approach (pp. 3-23). Palo Alto, CA: TIOGA Publishing.
20. Chen, S. (2005). Task partitioning in new product development teams: A knowledge and learning perspective. Journal of Engineering and Technology Management, 22, 291-314. (Pubitemid 41681534)
21. Cooper, K. G., Lyneis, J. M., & Bryant, B. J. (2002). Learning to learn, from past to future. International Journal of Project Management, 20, 213-219. (Pubitemid 34068102)
22. Cooper, L. P. (2003). A research agenda to reduce risk in new product development through knowledge management: A practitioner perspective. Journal of Engineering Technology Management, 20 (1-2), 117-140.
23. Cope, R. F., III, Cope, R. F., & Hotard, D. G. (2006). Enhancing project management with knowledge management principles. Proceedings of the Academy of Information and Management Sciences, 10(1), 41-45.
24. Crawford, L. (2007). Global body of project management knowledge and standards. In P. W. G. Morris & J. K. Pinto (Eds.), The Wiley guide to project organization & project management competencies (pp. 206-252). New York: Wiley.
25. Crawford, L., & Pollack, J. (2007). How generic are project management knowledge and practice? Project Management Journal, 38(1), 87-96.
26. Cuel, R., & Manfredi, F. (2006). Toward a project learning organization: A multifaceted view. Journal of Universal Knowledge Management, 1, 255-270.
27. Damm, D., & Schindler, M. (2002). Security issues of a knowledge medium for distributed project work. International Journal of Project Management, 20, 30-47.
28. Davenport, T. H., & Prusak, L. (1998). Working knowledge: How organizations manage what they know. Boston: Harvard Business School Press.
29. DeFillippi, R. J. (2001). Introduction: Project-based learning, reflective practices and learning outcomes. Management Learning, 32(1), 5-10.
30. Delisle, C. L., & Rowe, K. (2004). Communities of practice and project management. In P. Dinsmore & J. Cabanis-Brewin (Eds.), AMA handbook of project management (pp. 395-406). New York: AMACOM.
31. Desouza, K. C., & Evaristo, J. R. (2004). Managing knowledge in distributed projects. Communications of the ACM, 47(4), 87-91.
32. Desouza, K. C., & Evaristo, J. R. (2006). Project management offices: A case of knowledge-based archetypes. International Journal of Information Management, 26, 414-423. (Pubitemid 44389795)
33. Dickinson, A. (2000). Enhancing knowledge management in enterprises (ENKE) IST project, IST-2000-29482. Retrieved from http://www.ist-enke.com
34. Disterer, G. (2002). Management of project knowledge and experience. Journal of Knowledge Management, 6, 512-520.
35. Duarte, D., & Snyder, N. (1997). From experience: Facilitating global organizational learning in product development at Whirlpool corporation. Journal of Product Innovation Management, 14(1), 48-55. (Pubitemid 127387722)
36. Enberg, C., Lindkvist, L., & Tell, F. (2006). Exploring the dynamics of knowledge integration: Acting and interacting in project teams. Management Learning, 37(2), 143-165. (Pubitemid 44265108)
37. Eskerod, P., & Skriver, H. J. (2007). Organizational culture restraining inhouse knowledge transfer between project managers: A case study. Project Management Journal, 38(1), 110-122.
38. Fong, P. S. W. (2005). Managing knowledge in project-based professional services firms: An international comparison. In P. Love, P. S. W. Fong, & Z. Irani (Eds.), Management of knowledge in project environments (pp. 103-131). Amsterdam: Butterworth-Heinemann.
39. Gann, D. M., & Salter, A. J. (2000). Innovation in project-based, service enhanced firms: The construction of complex products and systems. Research Policy, 29, 955-972.
40. Garcia, S. (2005). How standards enable adoption of project management practice. IEEE Software, 22(5), 22-29. (Pubitemid 41398566)
41. Garrety, K., Robertson, P. L., & Badham, R. (2004). Integrating communities of practice in technology development project. International Journal of Project Management, 22, 351-358. (Pubitemid 38531824)
42. Grabher, G. (2004). Temporary architectures of learning: Knowledge governance in project ecologies. Organization Studies, 25, 1491-1514. (Pubitemid 39620535)
43. Grant, R. M. (1996). Towards a knowledge-based theory of the firm. Strategic Management Journal, 17, 109-122.
44. Gulliver, F. R. (1987). Post-project appraisals pay. Harvard Business Review, 65(2), 128-132.
45. Hanisch, B., Lindner, F., Muller, A., & Wald, A. (2008). Project knowledge management: Status quo, organizational design, and success factor. Paper presented at PMI Research Conference 2008, Warsaw, Poland.
46. Hill, G. M. (2003). The complete project management office handbook. Boca Raton, FL: Auerbach.
47. Hobday, M. (2000). The project-based organization: An ideal form for managing complex products and systems? Research Policy, 29, 871-893.
48. International Organization for Standardization (ISO). (2003). ISO 10006: Quality management: Guidelines to quality in project management. Geneva: International Organization for Standardization.
49. International Project Management Association (IPMA). (2006). ICB-IPMA competence baseline version 3.0. Nijkerk, The Netherlands: Author.
50. Jackson, P., & Klobas, J. (2008). Building knowledge in projects: A practical application of social constructivism to information systems development. International Journal of Project Management, 26, 329-337. (Pubitemid 351696557)
51. Jemielniak, D., & Koźmiński, A. K. (2008). Zarza̧dzanie wiedza̧. Warszawa, Poland: Wydawnictwo Akademickiei Profesjonalne (in Polish).
52. Julian, J. (2008). How project management office leaders facilitate crossproject learning and continuous improvement. Project Management Journal, 39(3), 43-58.
53. Kamara, J. M., Anumba, C. J., Carrillo, P. M., & Bouchlaghem, N. M. (2003). Conceptual framework for live capture of project knowledge. Proceedings of the CIB W078 International Conference on Information Technology for Construction-Construction IT: Bridging the Distance (pp. 178-185).
54. Karlsen, J. T., & Gottschalk, P. (2004). Factors affecting knowledge transfer in IT projects. Engineering Management Journal, 16(1), 3-10.
55. Kasvi, J. J., Vartiainen, M., & Hailikari, M. (2003). Managing knowledge and knowledge competences in projects and project organizations. International Journal of Project Management, 21, 571-582. (Pubitemid 37299101)
56. Keegan, A. J., & Turner, R. (2001). Quantity versus quality in projectbased learning practices. Management Learning, 32(1), 77-98.
57. King, W. R., Chung, T. R., & Haney, M. H. (2008). Knowledge management and organizational learning. Editorial. Omega, 36, 167-172.
58. Kivrak, S., Arslan, G., Dikmen, I., & Birgonul, M. T. (2008). Capturing knowledge in construction projects: Knowledge platform for contractors. Journal of Management in Engineering, 24(2), 87-95. (Pubitemid 351399371)
59. Kotnour, T. (1999). A learning framework for project management. Project Management Journal, 30(2), 32-38.
60. Kotnour, T. (2000). Organizational learning practices in the project management environment. International Journal of Quality and Reliability Management, 17, 393-406.
61. Kotnour, T., & Landaeta, R. (2002). Developing a theory of knowledge management across projects. Paper presented at IIE Annual Conference, Orlando, FL.
62. Lam, T. K. Y. (2009). A knowledge cafe: The intangibles of project management. Paper presented at PMI 2009 Asia World Congress, Kuala Lumpur, Malaysia.
63. Lampel, J., Scarbrough, H., & Macmillan, S. (2008). Managing through projects in knowledge-based environments. Long Range Planning, 41(1), 7-16.
64. Landaeta, R. E. (2008). Evaluating benefits and challenges of knowledge transfer across projects. Engineering Management Journal, 20(1), 29-38. (Pubitemid 351637855)
65. Laudon, K. C., & Laudon, P. L. (1998). Management information systems (4th ed.). Englewood Cliffs, NJ: Prentice Hall.
66. Lesseure, M. J., & Brookes, N. J. (2004). Knowledge management benchmarks for project management. Journal of Knowledge Management, 8(1), 103-116.
67. Levin, G., & Rad, P. F. (2007). Moving forward with project management: A knowledge management methodology. Paper presented at 2007 PMI Global Congress, Atlanta, Georgia.
68. Liebovitz, J. (2005). Conceptualizing and implementing knowledge management. In P. Love, P. S. W. Fong, & Z. Irani (Eds.), Management of knowledge in project environments (pp. 1-18). Oxford, UK: Butterworth-Heinemann.
69. Liebovitz, J., & Megbolugbe, I. (2003). A set of frameworks to aid the project manager in conceptualizing and implementing knowledge management initiatives. International Journal of Project Management, 21, 189-198. (Pubitemid 36300279)
70. Love, P., Fong, P. W. S., & Irani, Z. (Eds.). (2005). Management of knowledge in project environments. Oxford, UK: Butterworth-Heinemann.
71. McElroy, M. W. (2000). Integrating complexity theory, knowledge management and organizational learning. Journal of Knowledge Management, 4, 195-203.
72. Milton, N. (2005). Knowledge management for teams and projects. Oxford, UK: Chandos Publishing.
73. Mohrman, S. A., Finegold, D., & Mohrman, A. M., Jr. (2003). An empirical model of the organization knowledge system in new product development firms. Journal of Engineering and Technology Management, 20, 7-38.
74. Morris, P. W. G. (2004). Science, objective knowledge, and the theory of project management. ICE James Forrest Lecture. Retrieved from http://www.bartlett.ucl.ac.uk/research/management/ICEpaperFinal.pdf
75. Newell, S., & Edelman, L. F. (2008). Developing a dynamic project learning and cross-project learning capability: Synthesizing two perspectives. Information Systems Journal, 18, 567-591.
76. Nissen, M., Kamel, M., & Segupta, K. (2000). Integrated analysis and design of knowledge systems and processes. Information Resources Management Journal, 13(1), 24-43.
77. Nissen, M. E., & Snider, K. F. (2002). Lessons learned to guide project management theory and research: Pragmatism and knowledge flow. Paper presented at PMI Research Conference, Seattle, WA.
78. Nonaka, I., & Takeuchi, H. (1995). The knowledge creating company: How Japanese companies create the dynamics of innovation. New York: Oxford University Press.
79. Office of Government Commerce (OGC). (2005). Managing successful projects with PRINCE2. London: The Stationery Office.
80. Petter, S., & Vaishnavi, V. (2008). Facilitating experience reuse among software project managers. Information Sciences, 178, 1783-1802.
81. Prencipe, A., Brady, T., Marshall, N., & Tell, F. (2005). Making sense of learning landscapes in project-based organizations. In P. Love, P. S. W. Fong, & Z. Irani (Eds.), Management of knowledge in project environments (pp. 197-218). Oxford, UK: Butterworth-Heinemann.
82. Prencipe, A., & Tell, F. (2001). Interproject learning: Process and outcomes of knowledge codification in project-based firms. Research Policy, 30, 1373-1394. (Pubitemid 33675290)
83. Probst, G., Raub, S., & Romhard, K. (2003). Wissen managen (5th ed.). Wiesbaden, Germany: Gabler Verlag.
84. Project Management Association of Japan (PMAJ). (2005a). A guidebook of project & program management for enterprise innovation. Volume I. Revision 3. Tokyo, Japan: Author.
85. Project Management Association of Japan (PMAJ). (2005b). A guidebook of project & program management for enterprise innovation. Volume II. Revision 1. Tokyo, Japan: Author.
86. Project Management Institute (PMI). (1983). Special report: Ethics, standards, accreditation. Project Management Quarterly, 14(3).
87. ® guide). Newtown Square, PA: Author.
88. ® guide; 2000 ed.). Newtown Square, PA: Author.
89. ® guide; 4th ed.). Newtown Square, PA: Author.
90. Project Management Institute (PMI). (2008b). Organizational project management maturity model (2nd ed.). Newtown Square, PA: Author.
91. Ramaprasad, A., & Prakash, A. N. (2003). Emergent project management: How foreign managers can leverage local knowledge. International Journal of Project Management, 21, 199-205. (Pubitemid 36302733)
92. Reich, B. H., Gemino, A., & Sauer, C. (2008). Modelling the knowledge perspective of IT projects. Paper presented at PMI Research Conference, Warsaw, Poland.
93. Reifer, D. J. (2002, May/June). A little bit of knowledge is a dangerous thing. IEEE Software, pp. 14-15. (Pubitemid 34631145)
94. Rus, I., & Lindvall, M. (2002). Knowledge management in software engineering. IEEE Software, 19(3), 26-38. (Pubitemid 34631149)
95. Ruuska, I., & Vartiainen, M. (2005). Characteristics of knowledge sharing communities in project organizations. International Journal of Project Management, 23, 374-379. (Pubitemid 40919610)
96. Sankarasubramanian, S. (2009). Knowledge management meet project management. Paper presented at PMI 2009 Asia World Congress, Kuala Lumpur, Malaysia.
97. Sauer, C., & Reich, B. H. (2009). Rethinking IT project management: Evidence of a new mindset and its implications. International Journal of Project Management, 27, 182-193.
98. Scarbrough, H., Swan, J., Laurent, S., Bresnen, M., Edelman, L., & Newell, S. (2004). Project-based learning and the role of learning boundaries. Organization Studies, 25, 1579-1600. (Pubitemid 39620539)
99. Schindler, M., & Eppler, M. J. (2003). Harvesting project knowledge: A review of project learning methods and success factors. International Journal of Project Management, 21, 219-228. (Pubitemid 36300281)
100. Sense, A. J. (2004). An architecture for learning in projects? Journal of Workplace Learning, 16 (3/4), 123-145.
101. Sense, A. J. (2005). Facilitating conversational learning in a project team practice. Journal of Workplace Learning, 17 (3/4), 178-193. (Pubitemid 40621810)
102. Sense, A. J. (2007a). Cultivating the learning within projects. Basingstoke, UK: Palgrave Macmillan.
103. Sense, A. J. (2007b). Learning within project practice: Cognitive styles expose. International Journal of Project Management, 25, 33-40. (Pubitemid 44943044)
104. Sense, A. J. (2008). The conditioning of project participants' authority to learn within projects. International Journal of Project Management, 26, 105-111. (Pubitemid 351189119)
105. Smith, P. A. C. (2001). Action learning and reflective practice in project environments that are related to leadership development. Management Learning, 32(1), 31-48. (Pubitemid 33691944)
106. Snider, K. F., & Nissen, M. E. (2003). Beyond the body of knowledge: A knowledge-flow approach to project management theory and practice. Project Management Journal, 34(2), 4-12. (Pubitemid 36766234)
107. Söderlund, J. (2004). Building theories of project management: Past research, questions for the future. International Journal of Project Management, 22, 183-191. (Pubitemid 38256936)
108. Söderquist, K. E. (2006). Organizing knowledge management and dissemination in new product development: Lessons from 12 global corporations. Long Range Planning, 39, 497-523. (Pubitemid 44824877)
109. Software Engineering Institute (SEI). (2006). CMMI (SM) for development version 1.2. CMU/SEI-2006-TR-008 ESC-TR-2006-008. Pittsburgh, PA: Author.
110. Suikki, R., Tromstedt, R., & Haapasalo, H. (2006). Project management competence development framework in turbulent business environment. Technovation, 26, 723-738.
111. Susman, G. I., & Majchrzak, A. (2003). Editorial: Research issues in knowledge management and virtual collaboration in new product development: An introductory essay. Journal of Engineering and Technology Management, 20, 1-5.
112. Swan, J., Newell, S., Scarbrough, H., & Hislop, D. (1999). Knowledge management and innovation: Networks and networking. Journal of Knowledge Management, 3, 262-275.
113. Sydow, J., Lindqvist, L., & DeFillippi, R. (2004). Project-based organizations, embeddedness and repositories of knowledge: Editorial. Organization Studies, 25, 1475-1489.
114. Tan, H. C., Carrillo, P. M., Anumba, C. J., Bouchlaghem, N., Kamara, J. M., & Udeaja, C. E. (2007). Development of a methodology for live capture and reuse of project knowledge in construction. Journal of Management in Engineering, 23(1), 18-26. (Pubitemid 44975059)
115. Tiwana, A. (2000). The knowledge management toolkit: Practical techniques for building a knowledge management system. Upper Saddle River, NJ: Prentice Hall.
116. van Donk, D. P., & Riezebos, J. (2004). Exploring the knowledge inventory in project-based organizations: A case study. International Journal of Project Management, 23, 75-83.
117. Walta, H. (1995). Dutch projectmanagement body-of-knowledge policy. International Journal of Project Management, 13(2), 101-108.
118. Ward, J., & Aurum, A. (2004). Knowledge management in software engineering: Describing the process. Paper presented at the 15th Australian Software Engineering Conference (ASWEC 2004), Melbourne, Australia.
119. Whyte, J., Ewenstein, B., Hales, M., & Tidd, J. (2008). Visualizing knowledge in project-based work. Long Range Planning, 41, 74-92.
120. Wideman, R. M. (1995). Criteria for a project management body of knowledge. International Journal of Project Management, 13(2), 71-75.
121. Zhang, M. J. (2007). An empirical assessment of the performance impacts of IS support for knowledge transfer. International Journal of Knowledge Management, 3(1), 66-85.
122. Zhu, Z. (2008). Knowledge, knowing, knower: What is to be managed and does it matter? Knowledge Management Research & Practice, 6, 112-123.