-
1
-
-
85063299347
-
The implementation of total quality management (TQM) for the banking sector in Jordan
-
Al-Shobaki, S.D. and Fouad, R.H., et al. (2010) 'The implementation of total quality management (TQM) for the banking sector in Jordan', Jordan Journal of Mechanical and Industrial Engineering, Vol. 4, No. 2, pp.304-313.
-
(2010)
Jordan Journal of Mechanical and Industrial Engineering
, vol.4
, Issue.2
, pp. 304-313
-
-
Al-Shobaki, S.D.1
Fouad, R.H.2
-
2
-
-
39149096231
-
People resistance in TQM implementation: A qualitative study on Malaysian universities
-
Ali, N.A. and Zairi, M., et al. (2008) 'People resistance in TQM implementation: a qualitative study on Malaysian universities', Int. J. Productivity and Quality Management, Vol. 3, No. 1, pp.1-11.
-
(2008)
Int. J. Productivity and Quality Management
, vol.3
, Issue.1
, pp. 1-11
-
-
Ali, N.A.1
Zairi, M.2
-
3
-
-
0036449749
-
Barriers to implementing TQM in Indonesian manufacturing organizations
-
DOI 10.1108/09544780210447474
-
Amar, K. and Zain, Z.M. (2002) 'Barriers to implementing TQM in Indonesian manufacturing organizations', The TQM Magazine (UK), Vol. 14, No. 6, pp.367-372. (Pubitemid 35443137)
-
(2002)
TQM Magazine
, vol.14
, Issue.6
, pp. 367-372
-
-
Amar, K.1
Mohd Zain, Z.2
-
4
-
-
79953677945
-
Evaluating the Deming management model of total quality in telecommunication industry in Pakistan - An empirical study
-
Asif Khan, M. (2010) 'Evaluating the Deming management model of total quality in telecommunication industry in Pakistan - an empirical study', Int. J. Business and Management, Vol. 5, No. 9, pp.304-313.
-
(2010)
Int. J. Business and Management
, vol.5
, Issue.9
, pp. 304-313
-
-
Asif Khan, M.1
-
6
-
-
1442302889
-
Refication and representation in the implementation of quality improvement programmes
-
Baxter, L.F. and Hirschhauser, C. (2004) 'Reification and representation in the implementation of quality improvement programmes', Int. J. Operations and Production Management, Vol. 24, No. 2, pp.207-224. (Pubitemid 38284942)
-
(2004)
International Journal of Operations and Production Management
, vol.24
, Issue.1-2
, pp. 207-224
-
-
Baxter, L.F.1
Hirschhauser, C.2
-
7
-
-
1642532517
-
Why Total Quality Management Programs Do Not Persist: The Role of Management Quality and Implications for Leading a TQM Transformation
-
DOI 10.1111/j.1540-5414.2003.02640.x
-
Beer, M. (2003) 'Why total quality management programs do not persist: the role of management quality and implications for leading a TQM transformation*', Decision Sciences, Vol. 34, No. 4, pp.623-642. (Pubitemid 38126302)
-
(2003)
Decision Sciences
, vol.34
, Issue.4
, pp. 623-642
-
-
Beer, M.1
-
8
-
-
0345798915
-
A proposed framework for implementing TQM in Chinese organizations
-
Chin, K. and Pun, K. (2002) 'A proposed framework for implementing TQM in Chinese organizations', Int. J. Quality and Reliability Management, Vol. 19, No. 3, pp.272-294.
-
(2002)
Int. J. Quality and Reliability Management
, vol.19
, Issue.3
, pp. 272-294
-
-
Chin, K.1
Pun, K.2
-
9
-
-
0003964033
-
-
Easton, Hemel Hempstead: Cambridge University Press, Prentice-Hall
-
Deming, W.E. (1986) Out of the Crisis. Easton, Hemel Hempstead: Cambridge University Press, Prentice-Hall.
-
(1986)
Out of the Crisis
-
-
Deming, W.E.1
-
10
-
-
33845291315
-
The quality journey: Historical and workforce perspectives and the assessment of commitment to quality
-
James, R.B. (2006) 'The quality journey: historical and workforce perspectives and the assessment of commitment to quality', Int. J. Productivity and Quality Management, Vol. 1, Nos. 1/2, pp.139-167.
-
(2006)
Int. J. Productivity and Quality Management
, vol.1
, Issue.1-2
, pp. 139-167
-
-
James, R.B.1
-
11
-
-
0032678422
-
An instrument for measuring total quality management implementation in manufacturing-based business units in India
-
Joseph, I.N., Rajendran, C. et al. (1999) 'An instrument for measuring total quality management implementation in manufacturing-based business units in India', Int. J. Production Research, Vol. 37, No. 10, pp.2201-2215.
-
(1999)
Int. J. Production Research
, vol.37
, Issue.10
, pp. 2201-2215
-
-
Joseph, I.N.1
Rajendran, C.2
-
13
-
-
33644598564
-
Total Quality Management as a Cultural Phenomenon
-
Kujala, J. and Lillrank, P. (2004) 'Total quality management as a cultural phenomenon', Quality Management Journal, Vol. 11, No. 4, pp.43-55. (Pubitemid 39407872)
-
(2004)
QUALITY MANAGEMENT JOURNAL
, vol.11
, Issue.4
, pp. 43-55
-
-
Kujala, J.1
Lillrank, P.2
-
14
-
-
33644990461
-
Benefits, obstacles, and future of six sigma approach
-
Kwak, Y.H. and Anbari, F.T. (2006) 'Benefits, obstacles, and future of six sigma approach', Technovation, Vol. 26, pp.708-715.
-
(2006)
Technovation
, vol.26
, pp. 708-715
-
-
Kwak, Y.H.1
Anbari, F.T.2
-
15
-
-
77955227913
-
Relationship between total quality management (TQM) and corporate strategy: The strategic impact of TQM
-
Leonard, D. and McAdam, R. (2001) 'Relationship between total quality management (TQM) and corporate strategy: the strategic impact of TQM', Strategic Change, Vol. 10, pp.439-448.
-
(2001)
Strategic Change
, vol.10
, pp. 439-448
-
-
Leonard, D.1
McAdam, R.2
-
16
-
-
0036698922
-
Implementation obstacles for a workdevelopment-oriented TQM strategy
-
Ljungstrom, M. and Klefsjo, B. (2002) 'Implementation obstacles for a workdevelopment-oriented TQM strategy', Total Quality Management, Vol. 13, pp.621-634.
-
(2002)
Total Quality Management
, vol.13
, pp. 621-634
-
-
Ljungstrom, M.1
Klefsjo, B.2
-
17
-
-
79953727715
-
Investigating implementation status of TQM practices in North Karnataka SMES: Some empirical observations and discussion of ISO 9000 and non ISO 9000 standards certified companies
-
Mallur, S.B. and Hiregouder, N.L. (2010) 'Investigating implementation status of TQM practices in North Karnataka SMES: some empirical observations and discussion of ISO 9000 and non ISO 9000 standards certified companies', Journal of Information Management, Vol. 47, No. 2.
-
(2010)
Journal of Information Management
, vol.47
, Issue.2
-
-
Mallur, S.B.1
Hiregouder, N.L.2
-
18
-
-
0035184984
-
An industry betrayed: The case of total quality management in manufacturing
-
DOI 10.1108/EUM0000000006177
-
Nwabueze, U. (2001) 'An industry betrayed: the case of total quality management in manufacturing', TQM Magazine, Vol. 13, pp.400-408. (Pubitemid 33093532)
-
(2001)
TQM Magazine
, vol.13
, Issue.6
, pp. 400-408
-
-
Nwabueze, U.1
-
19
-
-
77953147406
-
Quantifying barriers to implementing total quality management (TQM
-
Raj, T. and Attri, R. (2010) 'Quantifying barriers to implementing total quality management (TQM)', European Journal of Industrial Engineering, Vol. 4, No. 3, pp.308-335.
-
(2010)
European Journal of Industrial Engineering
, vol.4
, Issue.3
, pp. 308-335
-
-
Raj, T.1
Attri, R.2
-
20
-
-
84986079076
-
Reengineering the motivation to work
-
DOI 10.1108/EUM0000000005929
-
Reis, D. and Pena, L. (2001) 'Reengineering the motivation to work', Management Decision, Vol. 39, pp.666-675. (Pubitemid 33340299)
-
(2001)
Management Decision
, vol.39
, Issue.8
, pp. 666-675
-
-
Reis, D.1
Pena, L.2
-
21
-
-
26944462418
-
Understanding the Obstacles to TQM Success
-
Sebastianelli, R. and Tamimi, N. (2003) 'Understanding the obstacles to TQM success', Quality Management Journal, Vol. 10, No. 3, pp.45-56. (Pubitemid 36854437)
-
(2003)
QUALITY MANAGEMENT JOURNAL
, vol.10
, Issue.3
, pp. 45-56
-
-
Sebastianelli, R.1
Tamimi, N.2
-
22
-
-
27844612544
-
Breaking through barriers to TQM effectiveness: Lack of commitment of upper-level management
-
DOI 10.1080/14783360500163201
-
Soltani, E., Lai, P., et al. (2005) 'Breaking through barriers to TQM effectiveness: lack of commitment of upper-level management', Total Quality Management, Vol. 16, pp.1009-1021. (Pubitemid 41648936)
-
(2005)
Total Quality Management and Business Excellence
, vol.16
, Issue.8-9
, pp. 1009-1021
-
-
Soltani, E.1
Lai, P.-C.2
Gharneh, N.S.3
-
23
-
-
21344475355
-
Model of organization and total quality management: A comparison and critical evaluation
-
Spencer, B.A. (1994) 'Model of organization and total quality management: a comparison and critical evaluation', Academy of Management Review, Vol. 19, No. 3, pp.446-471.
-
(1994)
Academy of Management Review
, vol.19
, Issue.3
, pp. 446-471
-
-
Spencer, B.A.1
-
24
-
-
70249139886
-
An empirical study of barriers to TQM implementation in Indian industries
-
Subrahmanya, B.K. and Rajashekhar, J. (2009) 'An empirical study of barriers to TQM implementation in Indian industries', The TQM Journal, Vol. 21, No. 3, pp.261-272.
-
(2009)
The TQM Journal
, vol.21
, Issue.3
, pp. 261-272
-
-
Subrahmanya, B.K.1
Rajashekhar, J.2
-
25
-
-
49249107337
-
A comparison of five modern improvement approaches
-
Ton, V.D.W., Jos, V.I., et al. (2006) 'A comparison of five modern improvement approaches', Int. J. Productivity and Quality Management, Vol. 1, No. 4, pp.363-378.
-
(2006)
Int. J. Productivity and Quality Management
, vol.1
, Issue.4
, pp. 363-378
-
-
Ton, V.D.W.1
Jos, V.I.2
-
26
-
-
0141931170
-
Top management leadership, employee empowerment, job satisfaction, and customer satisfaction in TQM organizations: an empirical study
-
DOI 10.1016/S1084-8568(01)00023-2
-
Ugboro, I.O. and Obeng, K. (2000) 'Top management leadership, employee empowerment, job satisfaction, and customer satisfaction in TQM organizations: an empirical study', Journal of Quality Management, Vol. 5, pp.247-272. (Pubitemid 33276173)
-
(2000)
Journal of quality management
, vol.5
, Issue.2
, pp. 247-272
-
-
Ugboro, I.O.1
Obeng, K.2
-
27
-
-
1542495525
-
A simple, semi-prescriptive self-assessment model for TQM
-
Warwood, S. and Antony, J. (2003) 'A simple, semi-prescriptive self-assessment model for TQM', Quality Assurance, Vol. 10, No. 2, pp.67-81.
-
(2003)
Quality Assurance
, vol.10
, Issue.2
, pp. 67-81
-
-
Warwood, S.1
Antony, J.2
-
28
-
-
27844570144
-
TQM: why it will again become a top management issue
-
DOI 10.1108/02656710410542025
-
Williams, R., Wiele, T., et al. (2004) 'TQM: why it will again become a top management issue', Int. J. Quality and Reliability Management, Vol. 21, pp.603-611. (Pubitemid 38933134)
-
(2004)
INTERNATIONAL JOURNAL OF QUALITY AND RELIABILITY MANAGEMENT.
, vol.21
, Issue.6
, pp. 603-611
-
-
Williams, R.1
Van Der Wiele, T.2
Van Iwaarden, J.3
Visser, R.4
|