Reengineering the motivation to work

Management Decision

Volumn 39, Issue 8, 2001, Pages 666-675

  Reis, Dayr ^a   Peña, Leticia ^a  

^a UNIVERSITY OF WISCONSIN LA CROSSE   (United States)

Author keywords

Human relations; Motivation; Scientific management; TQM

Indexed keywords

EID: 84986079076     PISSN: 00251747     EISSN: None     Source Type: Journal    
DOI: 10.1108/EUM0000000005929     Document Type: Review

References (30)

1. Bambarger, B. (1994), “Corning Asahi Video Products Company eliminates cost of errors for $2,000,000 savings”, Industrial Engineering, July, pp. 28-30.
2. Barnard, C.I. (1938), The Functions of the Executive, Harvard University Press, Cambridge, MA.
3. Barr, S. (1995), “Why reengineering takes so long?”, CFO Journal, January.
4. Bennis, W. (1966), Changing Organizations, McGraw-Hill Book Company, New York, NY.
5. Bennis, W. and Slater, P. (1968), The Temporary Society, Harper and Row, Inc., New York, NY.
6. Boston Consulting Group (1993), Reengineering and Beyond, BCG, Boston, MA.
7. Burns, T. and Stalker, G. (1961), The Management of Innovation, Tavistock, London.
8. Chu, A., Cox, J., Kao, M.L., Smith, E. and Tran, K. (1997), “Downsizing the American dream”, The Quality Observer, February, pp. 14-17, 24, 25.
9. Conn, H., Deering, A. and Pratt, M. (1996), The Business Reengineering Portfolio, Strategic Directions Publishers, Zurich, Vol. 3, p. 52.
10. Davenport, T. (1992), Process Innovation: Reengineering Work through Information Technology, Harvard University Press, Cambridge, MA.
11. Davenport, T. (1996), “Why reengineering failed: the fad that forgot people”, Fast Company, Premiere Issue, January.
12. Deevy, E. (1995), “Get rid of experts, not workers”, The Boston Globe, 24 October.
13. De Meuse, K. (1994), Human Resources Management, Vol. 33 No. 4.
14. (The) Economist, (1994), 5 November.
15. Emery, F.E. and Trist, E. (1960), “Socio-technical systems”, Management Science Models and Techniques, London, Pergamon Press, Vol. 1.
16. Hall, E.A., Rosenthal, J. and Wade, J. (1994), “How to make reengineering really work”, McKinsey Quarterly, No. 2.
17. Hammer, M. (1990), “Reengineering work: don’t automate, obliterate”, Harvard Business Review, Vol. 68 No. 4, July, pp. 104-12.
18. Hammer, M. and Champy, J. (1993), Reengineering the Corporation: A Manifesto for Business Revolution, Harper Business, New York, NY.
19. ISR (1995), Personnel Journal, September.
20. Katz, R. (1995) “Is reengineering already dead?”, Quality Digest, January.
21. Lawrence, P. and Lorch, J. (1967), Organizations and Environment, Harvard University Press, Cambridge, MA.
22. March, J. and Simon, H. (1958), Organizations, John Wiley & Sons, New York, NY.
23. McCloud, J. (1993), “McDonnell Douglas saves over $1,000,000 per plane with reengineering effort”, Industrial Engineering, October, pp. 27-30.
24. McCloud, J. (1994), “Changing customer demands as impetus for BPR at Schlage Lock Company”, Industrial Engineering, June, pp. 30, 31, and 34.
25. Roethlisberger, F.J. and Dickson, W.J. (1939), Management and The Worker, Harvard University Press, Cambridge, MA.
26. Thompson, J. (1967), Organizations in Action, McGraw-Hill Book Company, New York, NY.
27. Trist, E.L., Higgin, G.W., Murray, H. and Pollock, A.B. (1963), Organizational Choice, Tavistock Publications, London.
28. Von Bertalanffy, L. (1956), “General systems theory”, General Systems, Yearbook of the Society for the Advancement of General System Theory, Vol. V No. 1, pp. 1-10.
29. Weber, M. (1947), The Theory of Social and Economic Organizations, translated by Talcott Parsons and A.M. Henderson, Free Press, New York, NY.
30. Woodward, J. (1965), Industrial Organizations: Theory and Practice, Oxford University Press, London.