메뉴 건너뛰기




Volumn 32, Issue 3, 2011, Pages 499-519

"Incivility, social undermining, bullying...oh my!": A call to reconcile constructs within workplace aggression research

Author keywords

[No Author keywords available]

Indexed keywords


EID: 79953051385     PISSN: 08943796     EISSN: 10991379     Source Type: Journal    
DOI: 10.1002/job.689     Document Type: Article
Times cited : (648)

References (104)
  • 1
    • 79953059191 scopus 로고    scopus 로고
    • The studies that use an alternative abusive supervision measure are identified with a double-asterisk in the references; whereas, the remaining studies included in the analyses are identified with a single asterisk.
    • The studies that use an alternative abusive supervision measure are identified with a double-asterisk in the references; whereas, the remaining studies included in the analyses are identified with a single asterisk.
  • 2
    • 11144287750 scopus 로고    scopus 로고
    • Relationships between bullying, psychosocial work environment, and individual stress reactions
    • Agervold, M., & Mikkelsen, E. G. (2004). Relationships between bullying, psychosocial work environment, and individual stress reactions. Work & Stress, 18, 336-351.
    • (2004) Work & Stress , vol.18 , pp. 336-351
    • Agervold, M.1    Mikkelsen, E.G.2
  • 3
    • 79953053632 scopus 로고
    • An examination of the relationship between two types of occupational stressors: Chronic stressors and traumatic events. Unpublished Dissertation, Central Michigan University, Mt. Pleasant, MI.
    • Allen, S. J. (1995). An examination of the relationship between two types of occupational stressors: Chronic stressors and traumatic events. Unpublished Dissertation, Central Michigan University, Mt. Pleasant, MI.
    • (1995)
    • Allen, S.J.1
  • 4
    • 0033163769 scopus 로고    scopus 로고
    • Tit for tat? The spiraling effect of incivility in the workplace
    • Andersson, L. M., & Pearson, C. M. (1999). Tit for tat? The spiraling effect of incivility in the workplace. The Academy of Management Review, 24, 452-471.
    • (1999) The Academy of Management Review , vol.24 , pp. 452-471
    • Andersson, L.M.1    Pearson, C.M.2
  • 5
    • 60549109690 scopus 로고    scopus 로고
    • Workplace victimization: Aggression from the target's perspective
    • Aquino, K., & Thau, S. (2009). Workplace victimization: Aggression from the target's perspective. Annual Review of Psychology, 60, 717-741.
    • (2009) Annual Review of Psychology , vol.60 , pp. 717-741
    • Aquino, K.1    Thau, S.2
  • 6
    • 85047685143 scopus 로고    scopus 로고
    • How employees respond to personal offense: The effects of blame attribution, victim status, and offender status on revenge and reconciliation in the workplace
    • Aquino, K., Tripp, T. M., & Bies, R. J. (2001). How employees respond to personal offense: The effects of blame attribution, victim status, and offender status on revenge and reconciliation in the workplace. Journal of Applied Psychology, 86, 52-59.
    • (2001) Journal of Applied Psychology , vol.86 , pp. 52-59
    • Aquino, K.1    Tripp, T.M.2    Bies, R.J.3
  • 7
    • 0033247609 scopus 로고    scopus 로고
    • The effects of negative affectivity, hierarchical status, and self-determination on workplace victimization
    • Aquino, K., Grover, S. L., Bradfield, M., & Allen, D. G. (1999). The effects of negative affectivity, hierarchical status, and self-determination on workplace victimization. Academy of Management Journal, 42, 260-272.
    • (1999) Academy of Management Journal , vol.42 , pp. 260-272
    • Aquino, K.1    Grover, S.L.2    Bradfield, M.3    Allen, D.G.4
  • 8
    • 33846273800 scopus 로고    scopus 로고
    • Antecedents and outcomes of abusive supervision: Test of a trickle down model
    • Aryee, S., Chen, Z. X., Sun, L. Y., & Debrah, Y. A. (2007). Antecedents and outcomes of abusive supervision: Test of a trickle down model. Journal of Applied Psychology, 92, 191-201.
    • (2007) Journal of Applied Psychology , vol.92 , pp. 191-201
    • Aryee, S.1    Chen, Z.X.2    Sun, L.Y.3    Debrah, Y.A.4
  • 9
    • 0031502846 scopus 로고    scopus 로고
    • Petty tyranny in organizations: A preliminary examination of antecedents and consequences
    • Ashforth, B. E. (1997). Petty tyranny in organizations: A preliminary examination of antecedents and consequences. Canadian Journal of Administrative Sciences, 14, 126-140.
    • (1997) Canadian Journal of Administrative Sciences , vol.14 , pp. 126-140
    • Ashforth, B.E.1
  • 10
    • 33745596602 scopus 로고    scopus 로고
    • Abusive supervision and subordinate problem drinking: Taking resistance, stress, and subordinate personality into account
    • Bamberger, P. A., & Bacharach, S. B. (2006). Abusive supervision and subordinate problem drinking: Taking resistance, stress, and subordinate personality into account. Human Relations, 59, 723-752.
    • (2006) Human Relations , vol.59 , pp. 723-752
    • Bamberger, P.A.1    Bacharach, S.B.2
  • 11
    • 0002600263 scopus 로고    scopus 로고
    • The prediction, experience, and consequences of workplace violence
    • In G. R. VandenBos, amp; E. Q. Bulatao (Eds.) Washington, DC: American Psychological Association.
    • Barling, J. (1996). The prediction, experience, and consequences of workplace violence. In G. R. VandenBos, & E. Q. Bulatao (Eds.), Violence on the job: Identifying risks and developing solutions (pp. 29-49). Washington, DC: American Psychological Association.
    • (1996) Violence on the job: Identifying risks and developing solutions , pp. 29-49
    • Barling, J.1
  • 12
    • 0033243348 scopus 로고    scopus 로고
    • Social and personal determinants of workplace aggression: Evidence for the impact of perceived injustice and the Type A behavior pattern
    • Baron, R. A., Neuman, J. H., & Geddes, D. (1999). Social and personal determinants of workplace aggression: Evidence for the impact of perceived injustice and the Type A behavior pattern. Aggressive Behavior, 25, 281-296.
    • (1999) Aggressive Behavior , vol.25 , pp. 281-296
    • Baron, R.A.1    Neuman, J.H.2    Geddes, D.3
  • 14
    • 0029304103 scopus 로고
    • The need to belong: Desire for interpersonal attachments as a fundamental human motivation
    • Baumeister, R. F., & Leary, M. R. (1995). The need to belong: Desire for interpersonal attachments as a fundamental human motivation. Psychological Bulletin, 117, 497-529.
    • (1995) Psychological Bulletin , vol.117 , pp. 497-529
    • Baumeister, R.F.1    Leary, M.R.2
  • 16
    • 0033110895 scopus 로고    scopus 로고
    • The greening of relationship science
    • Berscheid, E. (1999). The greening of relationship science. American Psychologist, 54, 260-266.
    • (1999) American Psychologist , vol.54 , pp. 260-266
    • Berscheid, E.1
  • 17
    • 32144454082 scopus 로고    scopus 로고
    • The study of revenge in the workplace: Conceptual, ideological, and empirical issues
    • In S. Fox, amp; P. E. Spector (Eds.) Washington, DC: American Psychological Association.
    • Bies, R. J., & Tripp, T. M. (2005). The study of revenge in the workplace: Conceptual, ideological, and empirical issues. In S. Fox, & P. E. Spector (Eds.), Counterproductive work behavior: Investigations of actors and targets (pp. 65-81). Washington, DC: American Psychological Association.
    • (2005) Counterproductive work behavior: Investigations of actors and targets , pp. 65-81
    • Bies, R.J.1    Tripp, T.M.2
  • 19
    • 33748657594 scopus 로고    scopus 로고
    • Workplace harassment from the victim's perspective: A theoretical model and meta-analysis
    • Bowling, N. A., & Beehr, T. A. (2006). Workplace harassment from the victim's perspective: A theoretical model and meta-analysis. Journal of Applied Psychology, 91, 998-1012.
    • (2006) Journal of Applied Psychology , vol.91 , pp. 998-1012
    • Bowling, N.A.1    Beehr, T.A.2
  • 21
    • 79953035664 scopus 로고    scopus 로고
    • Appraisals, coping, and workplace incivility: An application of dominance analysis. Working Paper, Western Kentucky University, Bowling Green, KY.
    • Bunk, J. A. (2005). Appraisals, coping, and workplace incivility: An application of dominance analysis. Working Paper, Western Kentucky University, Bowling Green, KY.
    • (2005)
    • Bunk, J.A.1
  • 22
    • 79953039181 scopus 로고    scopus 로고
    • The development and validation of a measure of sensitivity to interpersonal treatment in the workplace. Working Paper, University of Connecticut, Storrs, CT.
    • Bunk, J. A., & Magley, V. J. (2005). The development and validation of a measure of sensitivity to interpersonal treatment in the workplace. Working Paper, University of Connecticut, Storrs, CT.
    • (2005)
    • Bunk, J.A.1    Magley, V.J.2
  • 23
    • 0026177920 scopus 로고
    • Negative affectivity as the underlying cause of correlations between stressors and strains
    • Chen, P. Y., & Spector, P. E. (1991a). Negative affectivity as the underlying cause of correlations between stressors and strains. Journal of Applied Psychology, 76, 398-407.
    • (1991) Journal of Applied Psychology , vol.76 , pp. 398-407
    • Chen, P.Y.1    Spector, P.E.2
  • 24
    • 84986656964 scopus 로고
    • Relationships of work stressors with aggression, withdrawal, theft, & substance use: An exploratory study
    • Chen, P. Y., & Spector, P. E. (1991b). Relationships of work stressors with aggression, withdrawal, theft, & substance use: An exploratory study. Journal of Occupational and Organizational Psychology, 65, 177-184.
    • (1991) Journal of Occupational and Organizational Psychology , vol.65 , pp. 177-184
    • Chen, P.Y.1    Spector, P.E.2
  • 25
    • 38049176902 scopus 로고    scopus 로고
    • Unseen injustice: Incivility as modern day discrimination in organizations
    • Cortina, L. M. (2008). Unseen injustice: Incivility as modern day discrimination in organizations. Academy of Management Review, 33, 55-75.
    • (2008) Academy of Management Review , vol.33 , pp. 55-75
    • Cortina, L.M.1
  • 27
    • 79953032370 scopus 로고    scopus 로고
    • Employee perceptions of managerial incivility: Development of a measurement scale. Working Paper, Auburn University, Auburn, AL.
    • Crocker, M., Harris, S. G., & Stetz, P. E. (2005). Employee perceptions of managerial incivility: Development of a measurement scale. Working Paper, Auburn University, Auburn, AL.
    • (2005)
    • Crocker, M.1    Harris, S.G.2    Stetz, P.E.3
  • 29
    • 33644517618 scopus 로고    scopus 로고
    • The physical and psychological effects of workplace bullying and their relationship to intention to leave: A test of the psychosomatic and disability hypothesis
    • Djurkovic, N., McCormack, D., & Casimir, G. (2004). The physical and psychological effects of workplace bullying and their relationship to intention to leave: A test of the psychosomatic and disability hypothesis. International Journal of Organizational Theory and Behavior, 7, 469-497.
    • (2004) International Journal of Organizational Theory and Behavior , vol.7 , pp. 469-497
    • Djurkovic, N.1    McCormack, D.2    Casimir, G.3
  • 30
    • 42249098502 scopus 로고    scopus 로고
    • Cognitions, emotions, and evaluations: An elaboration likelihood model for workplace aggression
    • Douglas, S. C., Kiewitz, C., Martinko, M. J., Harvey, P., Kim, Y., & Chun, J. U. (2008). Cognitions, emotions, and evaluations: An elaboration likelihood model for workplace aggression. Academy of Management Review, 33, 425-451.
    • (2008) Academy of Management Review , vol.33 , pp. 425-451
    • Douglas, S.C.1    Kiewitz, C.2    Martinko, M.J.3    Harvey, P.4    Kim, Y.5    Chun, J.U.6
  • 31
    • 0037596641 scopus 로고    scopus 로고
    • Birds of a feather ...? How supervisor-subordinate dissimilarity moderates the influence of supervisor behaviors on workplace attitudes
    • Duffy, M. K., & Ferrier, W. J. (2003). Birds of a feather ...? How supervisor-subordinate dissimilarity moderates the influence of supervisor behaviors on workplace attitudes. Group & Organization Management, 28, 217-248.
    • (2003) Group & Organization Management , vol.28 , pp. 217-248
    • Duffy, M.K.1    Ferrier, W.J.2
  • 34
    • 0034036631 scopus 로고    scopus 로고
    • Harassment and bullying at work: A review of the Scandinavian approach
    • Einarsen, S. (2000). Harassment and bullying at work: A review of the Scandinavian approach. Aggression and Violent Behavior: A Review Journal, 5, 371-401.
    • (2000) Aggression and Violent Behavior: A Review Journal , vol.5 , pp. 371-401
    • Einarsen, S.1
  • 35
    • 0031427922 scopus 로고    scopus 로고
    • Harassment in the workplace and the victimization of men
    • Einarsen, S., & Raknes, B. (1997). Harassment in the workplace and the victimization of men. Violence and Victims, 12, 247-263.
    • (1997) Violence and Victims , vol.12 , pp. 247-263
    • Einarsen, S.1    Raknes, B.2
  • 36
    • 79953057607 scopus 로고    scopus 로고
    • Sense of humor and social support as moderators of the occupational stressor-strain relationship: An exploratory field investigation. Unpublished Doctoral Dissertation, University of South Florida, Tampa, FL.
    • Factor, M. H. (1997). Sense of humor and social support as moderators of the occupational stressor-strain relationship: An exploratory field investigation. Unpublished Doctoral Dissertation, University of South Florida, Tampa, FL.
    • (1997)
    • Factor, M.H.1
  • 39
    • 14644422235 scopus 로고    scopus 로고
    • Racial/ethnic bullying: Exploring links between bullying and racism in the U.S. workplace
    • Fox, S., & Stallworth, L. E. (2005). Racial/ethnic bullying: Exploring links between bullying and racism in the U.S. workplace. Journal of Vocational Behavior, 66, 438-456.
    • (2005) Journal of Vocational Behavior , vol.66 , pp. 438-456
    • Fox, S.1    Stallworth, L.E.2
  • 40
    • 0034170081 scopus 로고    scopus 로고
    • Interpersonal conflict at work and psychological outcomes: Testing a model among young workers
    • Frone, M. R. (2000). Interpersonal conflict at work and psychological outcomes: Testing a model among young workers. Journal of Occupational Health Psychology, 5, 246-255.
    • (2000) Journal of Occupational Health Psychology , vol.5 , pp. 246-255
    • Frone, M.R.1
  • 41
    • 79953063697 scopus 로고    scopus 로고
    • National survey of workplace health and safety. Unpublished Raw Data, State University of New York, Buffalo, NY.
    • Frone, M. R. (2004). National survey of workplace health and safety. Unpublished Raw Data, State University of New York, Buffalo, NY.
    • (2004)
    • Frone, M.R.1
  • 42
    • 34248381796 scopus 로고    scopus 로고
    • When the customer shouldn't be king: Antecedents and consequences of sexual harassment by clients and customers
    • Gettman, H. J., & Gelfand, M. J. (2007). When the customer shouldn't be king: Antecedents and consequences of sexual harassment by clients and customers. Journal of Applied Psychology, 92, 757-770.
    • (2007) Journal of Applied Psychology , vol.92 , pp. 757-770
    • Gettman, H.J.1    Gelfand, M.J.2
  • 43
    • 0033216652 scopus 로고    scopus 로고
    • Predicting employee aggression against co-workers, subordinates and supervisors: The roles of person behaviors and perceived workplace factors
    • Greenberg, L., & Barling, J. (1999). Predicting employee aggression against co-workers, subordinates and supervisors: The roles of person behaviors and perceived workplace factors. Journal of Organizational Behavior, 20, 897-913.
    • (1999) Journal of Organizational Behavior , vol.20 , pp. 897-913
    • Greenberg, L.1    Barling, J.2
  • 44
    • 34248570910 scopus 로고    scopus 로고
    • Coping with abusive supervision: The neutralizing effects of ingratiation and positive affect on negative employee outcomes
    • Harvey, P., Stoner, J., Hochwarter, W., & Kacmar, C. (2007). Coping with abusive supervision: The neutralizing effects of ingratiation and positive affect on negative employee outcomes. Leadership Quarterly, 18, 264-280.
    • (2007) Leadership Quarterly , vol.18 , pp. 264-280
    • Harvey, P.1    Stoner, J.2    Hochwarter, W.3    Kacmar, C.4
  • 45
    • 79953062533 scopus 로고
    • A comparison of self-report vs. observer measures of negative affectivity in the study of work-related stress. Unpublished Doctoral Dissertation, Central Michigan University, Mt. Pleasant, MI.
    • Heinisch, D. A. (1995). A comparison of self-report vs. observer measures of negative affectivity in the study of work-related stress. Unpublished Doctoral Dissertation, Central Michigan University, Mt. Pleasant, MI.
    • (1995)
    • Heinisch, D.A.1
  • 46
    • 72449171903 scopus 로고    scopus 로고
    • Towards A relational model of workplace aggression
    • In J. Langan-Fox, C. L. Cooper, amp; R. Klimoski (Eds.) Cheltenham, UK: Edward Elgar Publishing Ltd.
    • Hershcovis, M. S., & Barling, J. (2007). Towards A relational model of workplace aggression. In J. Langan-Fox, C. L. Cooper, & R. Klimoski (Eds.), Dysfunctional Workplace: Management Challenges and Symptoms (pp. 268-284). Cheltenham, UK: Edward Elgar Publishing Ltd.
    • (2007) Dysfunctional Workplace: Management Challenges and Symptoms , pp. 268-284
    • Hershcovis, M.S.1    Barling, J.2
  • 47
    • 72449140612 scopus 로고    scopus 로고
    • Towards a multi-foci approach to workplace aggression: A meta-analytic review of outcomes from different perpetrators
    • Hershcovis, M. S., & Barling, J. (2010). Towards a multi-foci approach to workplace aggression: A meta-analytic review of outcomes from different perpetrators. Journal of Organizational Behavior, 31, 24-44.
    • (2010) Journal of Organizational Behavior , vol.31 , pp. 24-44
    • Hershcovis, M.S.1    Barling, J.2
  • 49
    • 79953067117 scopus 로고    scopus 로고
    • Destructive conflict and bullying at work. Report to the British Occupational Health Research Foundation, University of Manchester, UK.
    • Hoel, H., & Cooper, C. (2000). Destructive conflict and bullying at work. Report to the British Occupational Health Research Foundation, University of Manchester, UK.
    • (2000)
    • Hoel, H.1    Cooper, C.2
  • 50
    • 0026930435 scopus 로고
    • The meaning of occupational stress items to survey respondents
    • Jex, S. M., Beehr, T. A., & Roberts, C. K. (1992). The meaning of occupational stress items to survey respondents. Journal of Applied Psychology, 77, 623-628.
    • (1992) Journal of Applied Psychology , vol.77 , pp. 623-628
    • Jex, S.M.1    Beehr, T.A.2    Roberts, C.K.3
  • 51
    • 0029876898 scopus 로고    scopus 로고
    • The impact of negative affectivity on stressor-strain relations: A replication and extension
    • Jex, S. M., & Spector, P. E. (1996). The impact of negative affectivity on stressor-strain relations: A replication and extension. Work & Stress, 10, 36-45.
    • (1996) Work & Stress , vol.10 , pp. 36-45
    • Jex, S.M.1    Spector, P.E.2
  • 52
    • 0141997173 scopus 로고    scopus 로고
    • Relations between stressors and group perceptions: Main and mediating effects
    • Jex, S. M., & Thomas, J. L. (2003). Relations between stressors and group perceptions: Main and mediating effects. Work & Stress, 17, 158-169.
    • (2003) Work & Stress , vol.17 , pp. 158-169
    • Jex, S.M.1    Thomas, J.L.2
  • 53
    • 0030850351 scopus 로고    scopus 로고
    • Abusive interaction and role state stressors: Relative impact on student residence assistant stress and work attitudes
    • Keashly, L., Hunter, S., & Harvey, S. (1997). Abusive interaction and role state stressors: Relative impact on student residence assistant stress and work attitudes. Work & Stress, 11, 175-185.
    • (1997) Work & Stress , vol.11 , pp. 175-185
    • Keashly, L.1    Hunter, S.2    Harvey, S.3
  • 55
    • 33747063352 scopus 로고    scopus 로고
    • When prey turns predatory: Workplace bullying as a predictor of counteraggression/bullying, coping, and well-being
    • Lee, R. T., & Brotheridge, C. M. (2006). When prey turns predatory: Workplace bullying as a predictor of counteraggression/bullying, coping, and well-being. European Journal of Work and Organizational Psychology, 15, 352-377.
    • (2006) European Journal of Work and Organizational Psychology , vol.15 , pp. 352-377
    • Lee, R.T.1    Brotheridge, C.M.2
  • 56
    • 0005231570 scopus 로고
    • Presentation of the Leymann Inventory for Psychological Terrorization], Stockholm: Violen inom Praktikertjänst.
    • Leymann, H. (1989). Presentation av LIPT-formuläret. Konstrution, validering, utfall [Presentation of the Leymann Inventory for Psychological Terrorization], Stockholm: Violen inom Praktikertjänst.
    • (1989) Presentation av LIPT-formuläret. Konstrution, validering, utfall
    • Leymann, H.1
  • 57
    • 0024989417 scopus 로고
    • Mobbing and psychological terror at workplaces
    • Leymann, H. (1990). Mobbing and psychological terror at workplaces. Violence and Victims, 5, 119-126.
    • (1990) Violence and Victims , vol.5 , pp. 119-126
    • Leymann, H.1
  • 58
    • 79953066551 scopus 로고    scopus 로고
    • Wired and rude: Cyber incivility at the workplace and individual responses. Presented at the Academy of Management Annual Meeting, Philadelphia, PA.
    • Lim, V. K. G., & Chin, J. Y. (2007). Wired and rude: Cyber incivility at the workplace and individual responses. Presented at the Academy of Management Annual Meeting, Philadelphia, PA.
    • (2007)
    • Lim, V.K.G.1    Chin, J.Y.2
  • 59
    • 38949163341 scopus 로고    scopus 로고
    • Personal and workgroup incivility: Impact on work and health outcomes
    • Lim, S., Cortina, L. M., & Magley, V. J. (2008). Personal and workgroup incivility: Impact on work and health outcomes. Journal of Applied Psychology, 93, 95-107.
    • (2008) Journal of Applied Psychology , vol.93 , pp. 95-107
    • Lim, S.1    Cortina, L.M.2    Magley, V.J.3
  • 61
    • 79953060955 scopus 로고    scopus 로고
    • A comparison of job stressors and job strains among employees holding comparable jobs in Western and Eastern societies. Unpublished Doctoral Dissertation, University of South Florida, Tampa, FL.
    • Liu, C. (2003). A comparison of job stressors and job strains among employees holding comparable jobs in Western and Eastern societies. Unpublished Doctoral Dissertation, University of South Florida, Tampa, FL.
    • (2003)
    • Liu, C.1
  • 62
    • 79953044009 scopus 로고    scopus 로고
    • Antecedents and outcomes of verbal aggression in the workplace. Unpublished Doctoral Dissertation, University of Missouri, Columbia, MO.
    • Marrs, M. E. (1999). Antecedents and outcomes of verbal aggression in the workplace. Unpublished Doctoral Dissertation, University of Missouri, Columbia, MO.
    • (1999)
    • Marrs, M.E.1
  • 64
    • 4544329773 scopus 로고    scopus 로고
    • Psychiatric distress and symptoms of PTSD among victims of bullying at work
    • Matthiesen, S. B., & Einarsen, S. (2004). Psychiatric distress and symptoms of PTSD among victims of bullying at work. British Journal of Guidance and Counseling, 32, 335-356.
    • (2004) British Journal of Guidance and Counseling , vol.32 , pp. 335-356
    • Matthiesen, S.B.1    Einarsen, S.2
  • 65
    • 79953049803 scopus 로고    scopus 로고
    • Incivility in a university workplace. Unpublished Raw Data, University of Connecticut, Storrs, CT.
    • Magley, V. J., & Cortina, L. M. (2003). Incivility in a university workplace. Unpublished Raw Data, University of Connecticut, Storrs, CT.
    • (2003)
    • Magley, V.J.1    Cortina, L.M.2
  • 66
    • 34548178268 scopus 로고    scopus 로고
    • The concurrent effects of workplace bullying, satisfaction with supervisor, and satisfaction with co-workers on affective commitment among school teachers in China
    • McCormack, D., Casimir, G., Djurkovic, N., & Yang, L. (2006). The concurrent effects of workplace bullying, satisfaction with supervisor, and satisfaction with co-workers on affective commitment among school teachers in China. International Journal of Conflict Management, 17, 316-331.
    • (2006) International Journal of Conflict Management , vol.17 , pp. 316-331
    • McCormack, D.1    Casimir, G.2    Djurkovic, N.3    Yang, L.4
  • 67
    • 79953036058 scopus 로고    scopus 로고
    • Protection from workplace incivility: The role of personal power. Presented at the 7th Annual Work, Stress, amp; Health Conference, Washington, DC.
    • McGonagle, A. K., Dugan, A., Gallus, J. A., Johnson, N. C., Magley, V. J., & Bunk, J. (2008). Protection from workplace incivility: The role of personal power. Presented at the 7th Annual Work, Stress, & Health Conference, Washington, DC.
    • (2008)
    • McGonagle, A.K.1    Dugan, A.2    Gallus, J.A.3    Johnson, N.C.4    Magley, V.J.5    Bunk, J.6
  • 69
    • 4544369178 scopus 로고    scopus 로고
    • Basic assumptions and symptoms of post-traumatic stress among victims of bullying at work
    • Mikkelsen, E. G., & Einarsen, S. (2002a). Basic assumptions and symptoms of post-traumatic stress among victims of bullying at work. European Journal of Work and Organizational Psychology, 11, 87-111.
    • (2002) European Journal of Work and Organizational Psychology , vol.11 , pp. 87-111
    • Mikkelsen, E.G.1    Einarsen, S.2
  • 70
    • 0036884182 scopus 로고    scopus 로고
    • Relationship between exposure to bullying at work and psychological and psychosomatic health complaints: The role of negative state affectivity and generalized self-efficacy
    • Mikkelsen, E. G., & Einarsen, S. (2002b). Relationship between exposure to bullying at work and psychological and psychosomatic health complaints: The role of negative state affectivity and generalized self-efficacy. Scandinavian Journal of Psychology, 43, 397-405.
    • (2002) Scandinavian Journal of Psychology , vol.43 , pp. 397-405
    • Mikkelsen, E.G.1    Einarsen, S.2
  • 72
    • 79953039738 scopus 로고    scopus 로고
    • Gender, occupational position, and incivility: The role of status on rude behaviors at work. Working Paper, Western Kentucky University, Bowling Green, KY.
    • Miner-Rubino, K., Settle, S. A., & Polson, S. C. (2007a). Gender, occupational position, and incivility: The role of status on rude behaviors at work. Working Paper, Western Kentucky University, Bowling Green, KY.
    • (2007)
    • Miner-Rubino, K.1    Settle, S.A.2    Polson, S.C.3
  • 73
    • 79953039338 scopus 로고    scopus 로고
    • Experiencing personal incivility: The buffering effects of relational resources. Working Paper, Western Kentucky University, Bowling Green, KY.
    • Miner-Rubino, K., Settles, I. H., Brady, C., & Pratt-Hyatt, J. (2007b). Experiencing personal incivility: The buffering effects of relational resources. Working Paper, Western Kentucky University, Bowling Green, KY.
    • (2007)
    • Miner-Rubino, K.1    Settles, I.H.2    Brady, C.3    Pratt-Hyatt, J.4
  • 74
    • 79953042120 scopus 로고    scopus 로고
    • Observed incivility at work and job outcomes: The moderating role of workgroup characteristics. Working Paper, Western Kentucky University, Bowling Green, KY.
    • Miner-Rubino, K., & Tate, K. (2007). Observed incivility at work and job outcomes: The moderating role of workgroup characteristics. Working Paper, Western Kentucky University, Bowling Green, KY.
    • (2007)
    • Miner-Rubino, K.1    Tate, K.2
  • 75
    • 79953064076 scopus 로고    scopus 로고
    • Workplace civility, workplace incivility and employee sick rate usage. Presented at the Academy of Management Annual Meeting, Philadelphia, PA.
    • Mohr, D. C., Warren, N., & Hodgson, M. J. (2007). Workplace civility, workplace incivility and employee sick rate usage. Presented at the Academy of Management Annual Meeting, Philadelphia, PA.
    • (2007)
    • Mohr, D.C.1    Warren, N.2    Hodgson, M.J.3
  • 76
    • 0032332318 scopus 로고    scopus 로고
    • Workplace violence and workplace aggression: Evidence concerning specific forms, potential causes, and preferred targets
    • Neuman, J. H., & Baron, R. A. (1998). Workplace violence and workplace aggression: Evidence concerning specific forms, potential causes, and preferred targets. Journal of Management, 24, 391-419.
    • (1998) Journal of Management , vol.24 , pp. 391-419
    • Neuman, J.H.1    Baron, R.A.2
  • 77
    • 33746930737 scopus 로고    scopus 로고
    • Aggression in the workplace: A social-psychological perspective
    • In S. Fox, amp; P.E. Spector (Eds.) Washington, DC: American Psychological Association.
    • Neuman, J.H., & Baron, R.A. (2005). Aggression in the workplace: A social-psychological perspective. In S. Fox, & P.E. Spector (Eds.), Counterproductive work behavior: Investigations of actors and targets, (pp. 13-40). Washington, DC: American Psychological Association.
    • (2005) Counterproductive work behavior: Investigations of actors and targets , pp. 13-40
    • Neuman, J.H.1    Baron, R.A.2
  • 78
    • 79953063316 scopus 로고    scopus 로고
    • Workplace incivility and counterproductive work behavior (CWB): What is the relationship and does personality play a role? Unpublished Doctoral Dissertation, University of South Florida, Tampa, FL.
    • Penney, L. M. (2002). Workplace incivility and counterproductive work behavior (CWB): What is the relationship and does personality play a role? Unpublished Doctoral Dissertation, University of South Florida, Tampa, FL.
    • (2002)
    • Penney, L.M.1
  • 79
    • 79953067116 scopus 로고    scopus 로고
    • Coping with workplace incivility: Effects on psychological distress and counterproductivity. Paper presented at the Work, Stress, and Health Conference, Miami, Florida.
    • Perez, L. M., & Riley, R. P. (2006). Coping with workplace incivility: Effects on psychological distress and counterproductivity. Paper presented at the Work, Stress, and Health Conference, Miami, Florida.
    • (2006)
    • Perez, L.M.1    Riley, R.P.2
  • 80
    • 21344480179 scopus 로고
    • Barriers to the advance of organizational science: Paradigm development as a dependent variable
    • Pfeffer, J. (1993). Barriers to the advance of organizational science: Paradigm development as a dependent variable. Academy of Management Review, 18, 559-620.
    • (1993) Academy of Management Review , vol.18 , pp. 559-620
    • Pfeffer, J.1
  • 81
    • 79953031611 scopus 로고    scopus 로고
    • Does incivility really matter? The effects of incivility on performance, motivation, creativity, helpfulness and dysfunctional behavior. Unpublished Manuscript, University of Southern California, Los Angeles, CA.
    • Porath, C. L., & Erez, A. (2005). Does incivility really matter? The effects of incivility on performance, motivation, creativity, helpfulness and dysfunctional behavior. Unpublished Manuscript, University of Southern California, Los Angeles, CA.
    • (2005)
    • Porath, C.L.1    Erez, A.2
  • 82
    • 0003251933 scopus 로고
    • Differentiating daily hassles, acute, and chronic stressors: A framework and its implications
    • In J. R. Hurrell, L. R. Murphy, S. L. Sauter, amp; C. L. Cooper (Eds.) London: Taylor & Francis.
    • Pratt, L., & Barling, J. (1988). Differentiating daily hassles, acute, and chronic stressors: A framework and its implications. In J. R. Hurrell, L. R. Murphy, S. L. Sauter, & C. L. Cooper (Eds.), Occupational Stress: Issues and Developments in Research (pp. 41-53). London: Taylor & Francis.
    • (1988) Occupational Stress: Issues and Developments in Research , pp. 41-53
    • Pratt, L.1    Barling, J.2
  • 83
    • 79953041303 scopus 로고    scopus 로고
    • The dark side of employees' behavior: Evaluating our questions, answers, and future directions. Professional Development Workshop conducted at the Academy of Management Conference, Anaheim, CA.
    • Raver, J. L. (2008). The dark side of employees' behavior: Evaluating our questions, answers, and future directions. Professional Development Workshop conducted at the Academy of Management Conference, Anaheim, CA.
    • (2008)
    • Raver, J.L.1
  • 84
    • 79953038576 scopus 로고    scopus 로고
    • Interpersonal aggression at work: A model of behavioral outcomes, psychological mediators, and contextual moderators. Unpublished Doctoral Dissertation, University of Maryland, College Park.
    • Raver, J. L. (2004). Interpersonal aggression at work: A model of behavioral outcomes, psychological mediators, and contextual moderators. Unpublished Doctoral Dissertation, University of Maryland, College Park.
    • (2004)
    • Raver, J.L.1
  • 85
    • 84920400758 scopus 로고    scopus 로고
    • Workplace aggression and conflict: Constructs, commonalities, and challenges for future inquiry
    • In C. K. W. De Dreu, amp; M. J. Gelfand (Eds.) Mahawah, NJ: Lawrence Erlbaum Associates.
    • Raver, J. L., & Barling, J. (2008). Workplace aggression and conflict: Constructs, commonalities, and challenges for future inquiry. In C. K. W. De Dreu, & M. J. Gelfand (Eds.), The Psychology of Conflict and Conflict Management in Organizations (pp. 211-244). Mahawah, NJ: Lawrence Erlbaum Associates.
    • (2008) The Psychology of Conflict and Conflict Management in Organizations , pp. 211-244
    • Raver, J.L.1    Barling, J.2
  • 87
    • 79953034871 scopus 로고    scopus 로고
    • Rallying in the workplace: Turning observers into aggressors. Presented at the Annual Academy of Management Meetings, Anaheim, CA.
    • Reich, T. C., & Hershcovis, M. S. (2008). Rallying in the workplace: Turning observers into aggressors. Presented at the Annual Academy of Management Meetings, Anaheim, CA.
    • (2008)
    • Reich, T.C.1    Hershcovis, M.S.2
  • 88
    • 79953032950 scopus 로고    scopus 로고
    • Observing Aggression in the Workplace. Presented at the 2009 Work, Stress, amp; Health Conference, San Juan, Puerto Rico.
    • Reich, T.C., & Hershcovis, M.S. (2009). Observing Aggression in the Workplace. Presented at the 2009 Work, Stress, & Health Conference, San Juan, Puerto Rico.
    • (2009)
    • Reich, T.C.1    Hershcovis, M.S.2
  • 89
    • 21844526560 scopus 로고
    • A typology of deviant workplace behaviors: A multi-dimensional scaling study
    • Robinson, S. L., & Bennett, R. J. (1995). A typology of deviant workplace behaviors: A multi-dimensional scaling study. Academy of Management Journal, 38, 555-572.
    • (1995) Academy of Management Journal , vol.38 , pp. 555-572
    • Robinson, S.L.1    Bennett, R.J.2
  • 90
    • 0032218162 scopus 로고    scopus 로고
    • Monkey see, monkey do: The influence of work groups on the antisocial behavior of employees
    • Robinson, S. L., & O'Leary-Kelly, A. M. (1998). Monkey see, monkey do: The influence of work groups on the antisocial behavior of employees. Academy of Management Journal, 41, 658-672.
    • (1998) Academy of Management Journal , vol.41 , pp. 658-672
    • Robinson, S.L.1    O'Leary-Kelly, A.M.2
  • 91
    • 79953055223 scopus 로고    scopus 로고
    • In praise of tolerance: Investigating the effects of organizational tolerance on the incidence and consequences of workplace aggression. Working Paper.
    • Schat, A. C. H. (2004). In praise of tolerance: Investigating the effects of organizational tolerance on the incidence and consequences of workplace aggression. Working Paper.
    • (2004)
    • Schat, A.C.H.1
  • 92
    • 0031515495 scopus 로고    scopus 로고
    • Retaliation in the workplace: The roles of distributive, procedural and interactional justice
    • Skarlicki, D. P., & Folger, R. (1997). Retaliation in the workplace: The roles of distributive, procedural and interactional justice. Journal of Applied Psychology, 82, 434-443.
    • (1997) Journal of Applied Psychology , vol.82 , pp. 434-443
    • Skarlicki, D.P.1    Folger, R.2
  • 93
    • 0001732786 scopus 로고
    • Interactive effects of perceived control and job stressors on affective reactions and health outcomes for clerical workers
    • Spector, P. E. (1987). Interactive effects of perceived control and job stressors on affective reactions and health outcomes for clerical workers. Work & Stress, 1, 155-162.
    • (1987) Work & Stress , vol.1 , pp. 155-162
    • Spector, P.E.1
  • 94
    • 0023959551 scopus 로고
    • Relation of job stressors to affective, health, and performance outcomes: A comparison of multiple source data
    • Spector, P. E., Dwyer, D. J., & Jex, S. M. (1988). Relation of job stressors to affective, health, and performance outcomes: A comparison of multiple source data. Journal of Applied Psychology, 73, 11-19.
    • (1988) Journal of Applied Psychology , vol.73 , pp. 11-19
    • Spector, P.E.1    Dwyer, D.J.2    Jex, S.M.3
  • 97
    • 0032177778 scopus 로고    scopus 로고
    • Development of four self-report measures of job stressors and strain: Interpersonal conflict at work scale, organizational constraints scale, quantitative workload inventory, and physical symptoms inventory
    • Spector, P. E., & Jex, S. M. (1998). Development of four self-report measures of job stressors and strain: Interpersonal conflict at work scale, organizational constraints scale, quantitative workload inventory, and physical symptoms inventory. Journal of Occupational Health Psychology, 3, 356-367.
    • (1998) Journal of Occupational Health Psychology , vol.3 , pp. 356-367
    • Spector, P.E.1    Jex, S.M.2
  • 98
    • 34447128213 scopus 로고    scopus 로고
    • Relationships of workplace physical violence and verbal aggression with perceived safety, perceived violence climate, and strains in a healthcare setting
    • Spector, P. E., Coulter, M. L., Stockwell, H. G., & Matz, M. W. (2007). Relationships of workplace physical violence and verbal aggression with perceived safety, perceived violence climate, and strains in a healthcare setting. Work & Stress, 21, 117-130.
    • (2007) Work & Stress , vol.21 , pp. 117-130
    • Spector, P.E.1    Coulter, M.L.2    Stockwell, H.G.3    Matz, M.W.4
  • 99
    • 79953054373 scopus 로고    scopus 로고
    • Organizational violence climate and exposure to violence and verbal aggression. Paper to be Presented at the Work, Stress, and Health Conference, Washington, DC.
    • Spector, P. E., Kessler, S. R., & Chang, C. H. (2008). Organizational violence climate and exposure to violence and verbal aggression. Paper to be Presented at the Work, Stress, and Health Conference, Washington, DC.
    • (2008)
    • Spector, P.E.1    Kessler, S.R.2    Chang, C.H.3
  • 100
    • 84986665149 scopus 로고
    • The contribution of personality traits, negative affectivity, locus of control and Type A to the subsequent reports of job stressors and job strains
    • Spector, P. E., & O'Connell, B. J. (1994). The contribution of personality traits, negative affectivity, locus of control and Type A to the subsequent reports of job stressors and job strains. Journal of Occupational and Organizational Psychology, 67, 1-11.
    • (1994) Journal of Occupational and Organizational Psychology , vol.67 , pp. 1-11
    • Spector, P.E.1    O'Connell, B.J.2
  • 101
    • 0034340873 scopus 로고    scopus 로고
    • Consequences of abusive supervision
    • Tepper, B. J. (2000). Consequences of abusive supervision. Academy of Management Journal, 43, 178-190.
    • (2000) Academy of Management Journal , vol.43 , pp. 178-190
    • Tepper, B.J.1
  • 102
    • 85047681549 scopus 로고    scopus 로고
    • Personality moderators of the relationship between abusive supervision and subordinates' resistance
    • Tepper, B. J., Duffy, M. K., & Shaw, J. D. (2001). Personality moderators of the relationship between abusive supervision and subordinates' resistance. Journal of Applied Psychology, 86, 974-983.
    • (2001) Journal of Applied Psychology , vol.86 , pp. 974-983
    • Tepper, B.J.1    Duffy, M.K.2    Shaw, J.D.3
  • 103
    • 0035098565 scopus 로고    scopus 로고
    • Consequences of workplace bullying with respect to the well-being of its targets and observers of bullying
    • Vartia, M. A. L. (2001). Consequences of workplace bullying with respect to the well-being of its targets and observers of bullying. Scandinavian Journal of Work, Environment, & Health, 27, 63-69.
    • (2001) Scandinavian Journal of Work, Environment, & Health , vol.27 , pp. 63-69
    • Vartia, M.A.L.1
  • 104
    • 0001118865 scopus 로고    scopus 로고
    • On the relationship between mobbing factors, and job content, social work environment, and health outcomes
    • Zapf, D., Knorz, C., & Kulla, M. (1996). On the relationship between mobbing factors, and job content, social work environment, and health outcomes. European Journal of Work and Organizational Psychology, 5, 215-237.
    • (1996) European Journal of Work and Organizational Psychology , vol.5 , pp. 215-237
    • Zapf, D.1    Knorz, C.2    Kulla, M.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.