Does technology make a difference? Evidence from Spanish hotels

Service Business

Volumn 5, Issue 1, 2011, Pages 1-12

  Ruiz Molina, Maria Eugenia ^a   Gil Saura, Irene ^a   Moliner Velázquez, Beatriz ^a  

^a UNIVERSITY OF VALENCIA   (Spain)

Author keywords

Hotel rating system; Information and communication technologies; Service quality; Spain

Indexed keywords

EID: 79952703126     PISSN: 18628516     EISSN: 18628508     Source Type: Journal    
DOI: 10.1007/s11628-010-0098-y     Document Type: Article

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