메뉴 건너뛰기




Volumn 9, Issue 4, 2009, Pages 435-457

Organizational Culture, Change and Emotions: A Qualitative Study

Author keywords

emotions; organizational change; Organizational culture; qualitative research

Indexed keywords


EID: 79952022736     PISSN: 14697017     EISSN: 14791811     Source Type: Journal    
DOI: 10.1080/14697010903360632     Document Type: Article
Times cited : (83)

References (114)
  • 1
    • 84986131298 scopus 로고    scopus 로고
    • Human resource maintenance? Organizational rationales for the introduction of employee assistance programmes
    • Alker, M., and McHugh, D., 2000. Human resource maintenance? Organizational rationales for the introduction of employee assistance programmes. Journal of Managerial Psychology, 15 (4): 303–323.
    • (2000) Journal of Managerial Psychology , vol.15 , Issue.4 , pp. 303-323
    • Alker, M.1    McHugh, D.2
  • 2
    • 1642419807 scopus 로고    scopus 로고
    • Organizational climate and strategic change in higher education: organizational insecurity
    • Allen, D. K., 2003. Organizational climate and strategic change in higher education: organizational insecurity. Higher Education, 46 (1): 61–92.
    • (2003) Higher Education , vol.46 , Issue.1 , pp. 61-92
    • Allen, D.K.1
  • 4
    • 67649538111 scopus 로고    scopus 로고
    • An analysis of the relation between employee–organization value congruence and employee attitudes
    • Amos, E. A., and Weathington, B. L., 2008. An analysis of the relation between employee–organization value congruence and employee attitudes. The Journal of Psychology, 142 (6): 615–631.
    • (2008) The Journal of Psychology , vol.142 , Issue.6 , pp. 615-631
    • Amos, E.A.1    Weathington, B.L.2
  • 5
    • 0035601861 scopus 로고    scopus 로고
    • Emotion, learning and organizational change: towards an integration of psychoanalytic and other perspectives
    • Antonacopoulou, E. P., and Gabriel, Y., 2001. Emotion, learning and organizational change: towards an integration of psychoanalytic and other perspectives. Journal of Organizational Change Management, 14 (5): 435–451.
    • (2001) Journal of Organizational Change Management , vol.14 , Issue.5 , pp. 435-451
    • Antonacopoulou, E.P.1    Gabriel, Y.2
  • 6
    • 21144483947 scopus 로고
    • Creating readiness for organizational change
    • Armenakis, A. A., Harris, S. G., and Mossholder, K. W., 1993. Creating readiness for organizational change. Human Relations, 46 (6): 681–703.
    • (1993) Human Relations , vol.46 , Issue.6 , pp. 681-703
    • Armenakis, A.A.1    Harris, S.G.2    Mossholder, K.W.3
  • 7
    • 0003010471 scopus 로고
    • Social identity theory and the organization
    • Ashforth, B. E., and Mael, F., 1989. Social identity theory and the organization. Academy of Management Review, 14 (1): 20–39.
    • (1989) Academy of Management Review , vol.14 , Issue.1 , pp. 20-39
    • Ashforth, B.E.1    Mael, F.2
  • 8
    • 0036479254 scopus 로고    scopus 로고
    • Emotion in the workplace: the new challenge for managers
    • Ashkanasy, N. M., and Daus, C. S., 2002. Emotion in the workplace: the new challenge for managers. Academy of Management Executive, 16 (1): 76–86.
    • (2002) Academy of Management Executive , vol.16 , Issue.1 , pp. 76-86
    • Ashkanasy, N.M.1    Daus, C.S.2
  • 10
    • 33645413617 scopus 로고    scopus 로고
    • Leader framing and follower sensemaking: response to downsizing in the brave new workplace
    • Bean, C. J., and Hamilton, F. E., 2006. Leader framing and follower sensemaking: response to downsizing in the brave new workplace. Human Relations, 59 (3): 321–349.
    • (2006) Human Relations , vol.59 , Issue.3 , pp. 321-349
    • Bean, C.J.1    Hamilton, F.E.2
  • 11
    • 34548300381 scopus 로고    scopus 로고
    • Culture as a source, expression and reinforcer of emotions in organizations
    • Payne R., Cooper C., (eds), Chichester, UK: John Wiley and Sons, and,. Edited by
    • Beyer, J., and Nino, D., 2001. “ Culture as a source, expression and reinforcer of emotions in organizations ”. In Emotions at Work: Theory, Research and Applications for Management, Edited by: Payne, R., and Cooper, C., 173–197. Chichester, UK: John Wiley and Sons.
    • (2001) Emotions at Work: Theory, Research and Applications for Management , pp. 173-197
    • Beyer, J.1    Nino, D.2
  • 13
    • 43449089192 scopus 로고    scopus 로고
    • Achieving organizational change through values alignment
    • Branson, C. M., 2008. Achieving organizational change through values alignment. Journal of Educational Administration, 46 (3): 376–395.
    • (2008) Journal of Educational Administration , vol.46 , Issue.3 , pp. 376-395
    • Branson, C.M.1
  • 15
    • 33747492181 scopus 로고    scopus 로고
    • Breaking the psychological contract: the effects of change work on middle managers when implementing organizational change
    • Brooks, I., and Harfield, T., 2000. Breaking the psychological contract: the effects of change work on middle managers when implementing organizational change. Asia Pacific Journal of Human Resources, 38 (3): 91–103.
    • (2000) Asia Pacific Journal of Human Resources , vol.38 , Issue.3 , pp. 91-103
    • Brooks, I.1    Harfield, T.2
  • 16
    • 38949143036 scopus 로고    scopus 로고
    • Loss and emotional labour in narratives of organizational change
    • Bryant, M., and Wolfram Cox, J., 2006. Loss and emotional labour in narratives of organizational change. Journal of Management and Organization, 12 (2): 116–130.
    • (2006) Journal of Management and Organization , vol.12 , Issue.2 , pp. 116-130
    • Bryant, M.1    Wolfram Cox, J.2
  • 17
    • 0141595116 scopus 로고    scopus 로고
    • Masking the need for cutural change: the effects of emotional structuration
    • Callahan, J. L., 2002. Masking the need for cutural change: the effects of emotional structuration. Organization Studies, 23 (2): 282–297.
    • (2002) Organization Studies , vol.23 , Issue.2 , pp. 282-297
    • Callahan, J.L.1
  • 18
    • 67651216434 scopus 로고    scopus 로고
    • Conceptualizations of emotion research in organizational contexts
    • Callahan, J. L., and McCollum, E. E., 2002. Conceptualizations of emotion research in organizational contexts. Advances in Developing Human Resources, 4 (1): 4–21.
    • (2002) Advances in Developing Human Resources , vol.4 , Issue.1 , pp. 4-21
    • Callahan, J.L.1    McCollum, E.E.2
  • 19
    • 84986160788 scopus 로고    scopus 로고
    • The psychodynamics of organisation change: identity and the ‘reading’ of emotion and emotionality in a process of change
    • Carr, A., 1999. The psychodynamics of organisation change: identity and the ‘reading’ of emotion and emotionality in a process of change. Journal of Managerial Psychology, 14 (7/8): 573–585.
    • (1999) Journal of Managerial Psychology , vol.14 , Issue.7-8 , pp. 573-585
    • Carr, A.1
  • 20
    • 0035647343 scopus 로고    scopus 로고
    • Understanding emotion and emotionality in a process of change
    • Carr, A., 2001. Understanding emotion and emotionality in a process of change. Journal of Organizational Change Management, 14 (5): 421–434.
    • (2001) Journal of Organizational Change Management , vol.14 , Issue.5 , pp. 421-434
    • Carr, A.1
  • 22
    • 84993955446 scopus 로고    scopus 로고
    • Developing emotional intelligence through workplace learning: findings from a case study in healthcare
    • Clarke, N., 2006. Developing emotional intelligence through workplace learning: findings from a case study in healthcare. Human Resource Development International, 9 (4): 447–465.
    • (2006) Human Resource Development International , vol.9 , Issue.4 , pp. 447-465
    • Clarke, N.1
  • 23
    • 33745728168 scopus 로고    scopus 로고
    • The relationships among commitment to change, coping with change and turnover intentions
    • Cunningham, G. B., 2006. The relationships among commitment to change, coping with change and turnover intentions. European Journal of Work and Organizational Psychology, 15 (1): 29–45.
    • (2006) European Journal of Work and Organizational Psychology , vol.15 , Issue.1 , pp. 29-45
    • Cunningham, G.B.1
  • 24
    • 33750993200 scopus 로고    scopus 로고
    • Organizational commitment and perceived organizational support in the NSW police
    • Currie, P., and Dollery, B., 2006. Organizational commitment and perceived organizational support in the NSW police. Policing, 29 (4): 741–756.
    • (2006) Policing , vol.29 , Issue.4 , pp. 741-756
    • Currie, P.1    Dollery, B.2
  • 25
    • 0030492892 scopus 로고    scopus 로고
    • What is the difference between organizational culture and organizational climate? A native's point of view on a decade of paradigm wars
    • Denison, D. R., 1996. What is the difference between organizational culture and organizational climate? A native's point of view on a decade of paradigm wars. Academy of Management Review, 21 (3): 619–654.
    • (1996) Academy of Management Review , vol.21 , Issue.3 , pp. 619-654
    • Denison, D.R.1
  • 27
    • 85106313264 scopus 로고    scopus 로고
    • Disney Corporation (2008) Available at http://corporate.disney.go.com/careers/culture.html
    • (2008)
  • 28
    • 0041035595 scopus 로고    scopus 로고
    • Emotion in organizations
    • Domagalski, T. A., 1999. Emotion in organizations. Human Relations, 52 (6): 833–852.
    • (1999) Human Relations , vol.52 , Issue.6 , pp. 833-852
    • Domagalski, T.A.1
  • 29
    • 33947257335 scopus 로고    scopus 로고
    • The impact of emergent leader's emotionally competent behaviour on team trust, communication, engagement and effectiveness
    • Zerbe W.J., Ashkanasy N.M., Härtel C.E.J., (eds), Oxford: Elsevier, and,. Edited by
    • Druskat, V. U., and Pescosolido, A. T., 2006. “ The impact of emergent leader's emotionally competent behaviour on team trust, communication, engagement and effectiveness ”. In Research on Emotions in Organizations, Volume 2: Individual and Organizational Perspectives on Emotion Management and Display, Edited by: Zerbe, W. J., Ashkanasy, N. M., and Härtel, C. E.J., 25–56. Oxford: Elsevier.
    • (2006) Research on Emotions in Organizations, Volume 2: Individual and Organizational Perspectives on Emotion Management and Display , pp. 25-56
    • Druskat, V.U.1    Pescosolido, A.T.2
  • 30
    • 0035286246 scopus 로고    scopus 로고
    • Building the emotional intelligence of groups
    • Druskat, V. U., and Wolff, S. B., 2001. Building the emotional intelligence of groups. Harvard Business Review, 79 (3): 81–90.
    • (2001) Harvard Business Review , vol.79 , Issue.3 , pp. 81-90
    • Druskat, V.U.1    Wolff, S.B.2
  • 31
    • 0002463286 scopus 로고
    • Managing change: the art of balancing
    • Duck, J. D., 1993. Managing change: the art of balancing. Harvard Business Review, 71 (6): 109–118.
    • (1993) Harvard Business Review , vol.71 , Issue.6 , pp. 109-118
    • Duck, J.D.1
  • 34
    • 0035354439 scopus 로고    scopus 로고
    • Emotional labor, burnout and inauthenticity
    • Erickson, R. J., and Ritter, C., 2001. Emotional labor, burnout and inauthenticity. Social Psychology Quarterly, 64 (2): 146–163.
    • (2001) Social Psychology Quarterly , vol.64 , Issue.2 , pp. 146-163
    • Erickson, R.J.1    Ritter, C.2
  • 35
    • 0013331889 scopus 로고    scopus 로고
    • Commodifying the emotionally intelligent
    • Fineman S., (ed), 2, London: Sage Publications,. Edited by
    • Fineman, S., 2000. “ Commodifying the emotionally intelligent ”. In Emotion in Organizations, 2, Edited by: Fineman, S., 101–114. London: Sage Publications.
    • (2000) Emotion in Organizations , pp. 101-114
    • Fineman, S.1
  • 36
    • 0012536821 scopus 로고    scopus 로고
    • Emotions and organizational control
    • Payne R., Cooper C., (eds), Chichester, UK: John Wiley & Sons,. Edited by
    • Fineman, S., 2001. “ Emotions and organizational control ”. In Emotions at Work: Theory, Research and Applications, Edited by: Payne, R., and Cooper, C., 219–237. Chichester, UK: John Wiley & Sons.
    • (2001) Emotions at Work: Theory, Research and Applications , pp. 219-237
    • Fineman, S.1
  • 39
    • 84863481797 scopus 로고    scopus 로고
    • Introducing the emotional organization
    • Fineman S., (ed), Oxford: Blackwell,. Edited by
    • Fineman, S., 2008. “ Introducing the emotional organization ”. In The Emotional Organization: Passions and Power, Edited by: Fineman, S., 1–11. Oxford: Blackwell.
    • (2008) The Emotional Organization: Passions and Power , pp. 1-11
    • Fineman, S.1
  • 41
    • 77953968045 scopus 로고    scopus 로고
    • Hewlett-Packard–the new way?
    • Forster, N., 2006. Hewlett-Packard–the new way?. The Management Case Study Journal, 6 (1): 33–52.
    • (2006) The Management Case Study Journal , vol.6 , Issue.1 , pp. 33-52
    • Forster, N.1
  • 42
    • 0033130091 scopus 로고    scopus 로고
    • The appeal to ‘professionalism’ as a disciplinary mechanism
    • Fournier, V., 1999. The appeal to ‘professionalism’ as a disciplinary mechanism. The Sociological Review, 47 (2): 280–307.
    • (1999) The Sociological Review , vol.47 , Issue.2 , pp. 280-307
    • Fournier, V.1
  • 43
    • 0003154091 scopus 로고    scopus 로고
    • The power of emotional appeals in promoting organizational change programs
    • Fox, S., and Amichai-Hamburger, Y., 2001. The power of emotional appeals in promoting organizational change programs. Academy of Management Executive, 15 (4): 84–93.
    • (2001) Academy of Management Executive , vol.15 , Issue.4 , pp. 84-93
    • Fox, S.1    Amichai-Hamburger, Y.2
  • 44
    • 0024003903 scopus 로고
    • The laws of emotion
    • Frijda, N. H., 1988. The laws of emotion. American Psychologist, 43 (5): 349–358.
    • (1988) American Psychologist , vol.43 , Issue.5 , pp. 349-358
    • Frijda, N.H.1
  • 45
    • 0001361982 scopus 로고    scopus 로고
    • Person–organization fit and contextual performance: do shared values matter?
    • Goodman, S. A., and Svyantek, D. J., 1999. Person–organization fit and contextual performance: do shared values matter?. Journal of Vocational Behavior, 55 (2): 254–275.
    • (1999) Journal of Vocational Behavior , vol.55 , Issue.2 , pp. 254-275
    • Goodman, S.A.1    Svyantek, D.J.2
  • 46
    • 2642569922 scopus 로고    scopus 로고
    • Women's jobs, men's jobs: sex segregation and emotional labor
    • Guy, M. E., and Newman, M. A., 2004. Women's jobs, men's jobs: sex segregation and emotional labor. Public Administration Review, 64 (3): 289–298.
    • (2004) Public Administration Review , vol.64 , Issue.3 , pp. 289-298
    • Guy, M.E.1    Newman, M.A.2
  • 47
    • 84931034940 scopus 로고    scopus 로고
    • In the gym: pressure and emotional management among co-workers
    • Fineman S., (ed), Oxford: Blackwell, and,. Edited by
    • Haman, M., and Putnam, L. L., 2008. “ In the gym: pressure and emotional management among co-workers ”. In The Emotional Organization: Passions and Power, Edited by: Fineman, S., 1–73. Oxford: Blackwell.
    • (2008) The Emotional Organization: Passions and Power , pp. 1-73
    • Haman, M.1    Putnam, L.L.2
  • 48
  • 49
    • 0000902482 scopus 로고
    • History and significance of the emic/etic distinction
    • Harris, M., 1976. History and significance of the emic/etic distinction. Annual Review of Anthropology, 5: 329–350.
    • (1976) Annual Review of Anthropology , vol.5 , pp. 329-350
    • Harris, M.1
  • 50
    • 0036626281 scopus 로고    scopus 로고
    • Commitment to organizational change: extension of a three-component model
    • Herscovitch, L., and Meyer, J. P., 2002. Commitment to organizational change: extension of a three-component model. Journal of Applied Psychology, 87 (3): 474–487.
    • (2002) Journal of Applied Psychology , vol.87 , Issue.3 , pp. 474-487
    • Herscovitch, L.1    Meyer, J.P.2
  • 51
    • 0004261338 scopus 로고
    • Los Angeles: University of California Press
    • Hochschild, A. R., 1983. The Managed Heart, Los Angeles: University of California Press.
    • (1983) The Managed Heart
    • Hochschild, A.R.1
  • 53
    • 0033114546 scopus 로고    scopus 로고
    • Emotional capability, emotional intelligence and radical change
    • Huy, Q. N., 1999. Emotional capability, emotional intelligence and radical change. Academy of Management Review, 24 (2): 325–345.
    • (1999) Academy of Management Review , vol.24 , Issue.2 , pp. 325-345
    • Huy, Q.N.1
  • 54
    • 0035539346 scopus 로고    scopus 로고
    • Time, temporal capability and planned change
    • Huy, Q. N., 2001. Time, temporal capability and planned change. Academy of Management Review, 26 (4): 601–623.
    • (2001) Academy of Management Review , vol.26 , Issue.4 , pp. 601-623
    • Huy, Q.N.1
  • 55
    • 0002771806 scopus 로고    scopus 로고
    • Positive affect and decision making
    • Lewis M., Haviland-Jones J.M., (eds), 2, New York: The Guildford Press,. Edited by
    • Isen, A. E., 2000. “ Positive affect and decision making ”. In Handbook of Emotions, 2, Edited by: Lewis, M., and Haviland-Jones, J. M., 417–435. New York: The Guildford Press.
    • (2000) Handbook of Emotions , pp. 417-435
    • Isen, A.E.1
  • 56
    • 33745644301 scopus 로고    scopus 로고
    • Dealing with organizational change: can emotional intelligence enhance organizational learning?
    • Jordan, P., 2005. Dealing with organizational change: can emotional intelligence enhance organizational learning?. International Journal of Organizational Behaviour, 8 (1): 456–471.
    • (2005) International Journal of Organizational Behaviour , vol.8 , Issue.1 , pp. 456-471
    • Jordan, P.1
  • 57
    • 0036238270 scopus 로고    scopus 로고
    • Workgroup emotional intelligence: scale development and relationship to team process effectiveness and goal focus
    • Jordan, P. J., Ashkanasy, N. M., Härtel, C. E.J., and Hooper, G. S., 2002. Workgroup emotional intelligence: scale development and relationship to team process effectiveness and goal focus. Human Resource Management Review, 12 (2): 195–214.
    • (2002) Human Resource Management Review , vol.12 , Issue.2 , pp. 195-214
    • Jordan, P.J.1    Ashkanasy, N.M.2    Härtel, C.E.J.3    Hooper, G.S.4
  • 58
    • 21844521526 scopus 로고
    • Espoused values and organizational change themes
    • Kabanoff, B., Waldersee, R., and Cohen, M., 1995. Espoused values and organizational change themes. Academy of Management Journal, 38 (4): 1075–1104.
    • (1995) Academy of Management Journal , vol.38 , Issue.4 , pp. 1075-1104
    • Kabanoff, B.1    Waldersee, R.2    Cohen, M.3
  • 59
    • 33644631868 scopus 로고    scopus 로고
    • The impact of leadership and change management strategy on organizational culture and individual acceptance of change during a merger
    • Kavanagh, M. H., and Ashkanasy, N. M., 2006. The impact of leadership and change management strategy on organizational culture and individual acceptance of change during a merger. British Journal of Management, 17: 81–103.
    • (2006) British Journal of Management , vol.17 , pp. 81-103
    • Kavanagh, M.H.1    Ashkanasy, N.M.2
  • 60
    • 85106326188 scopus 로고    scopus 로고
    • Voda-fun–the serious business of being crazy
    • November 4
    • Keown, J., 2006. Voda-fun–the serious business of being crazy. New Zealand Herald,: C4 November 4
    • (2006) New Zealand Herald , pp. C4
    • Keown, J.1
  • 61
    • 28444468775 scopus 로고    scopus 로고
    • Feeling bad: antecedents and consequences of negative emotions in ongoing change
    • Kiefer, T., 2005. Feeling bad: antecedents and consequences of negative emotions in ongoing change. Journal of Organizational Behavior, 26 (8): 875–897.
    • (2005) Journal of Organizational Behavior , vol.26 , Issue.8 , pp. 875-897
    • Kiefer, T.1
  • 62
    • 45349095113 scopus 로고    scopus 로고
    • Cisco's display of strength
    • November 12
    • Kirkland, R., 2007. Cisco's display of strength. Fortune,: 34–44. November 12
    • (2007) Fortune , pp. 34-44
    • Kirkland, R.1
  • 65
    • 0038023129 scopus 로고    scopus 로고
    • Changing scripts at work: managers and professionals
    • Kunda, G., and van Maanen, J., 1999. Changing scripts at work: managers and professionals. The Annals of the American Academy, 561: 64–80.
    • (1999) The Annals of the American Academy , vol.561 , pp. 64-80
    • Kunda, G.1    van Maanen, J.2
  • 66
    • 33646454591 scopus 로고    scopus 로고
    • Cultivating positive emotions in mergers and acquisitions
    • Ashkanasy N.M., Cooper C.L., Finkelstein S., (eds), Oxford: Elsevier,. Edited by
    • Kusstatscher, V., 2006. “ Cultivating positive emotions in mergers and acquisitions ”. In Advances in Mergers and Acquisitions, Edited by: Ashkanasy, N. M., Cooper, C. L., and Finkelstein, S., Vol. 5, 91–104. Oxford: Elsevier.
    • (2006) Advances in Mergers and Acquisitions , vol.5 , pp. 91-104
    • Kusstatscher, V.1
  • 67
    • 0026146185 scopus 로고
    • Cognition and motivation in emotion
    • Lazarus, R. S., 1991. Cognition and motivation in emotion. American Psychologist, 46 (4): 352–367.
    • (1991) American Psychologist , vol.46 , Issue.4 , pp. 352-367
    • Lazarus, R.S.1
  • 68
    • 85106207795 scopus 로고    scopus 로고
    • Influence of participation in strategic change: resistance, organizational commitment and change goal achievement
    • Lines, R., 2004. Influence of participation in strategic change: resistance, organizational commitment and change goal achievement. Journal of Change Management, 4 (3): 193–215.
    • (2004) Journal of Change Management , vol.4 , Issue.3 , pp. 193-215
    • Lines, R.1
  • 69
    • 33645687678 scopus 로고    scopus 로고
    • Linking employees' justice perceptions to organizational commitment and intention to leave: the mediating role of perceived organizational support
    • Loi, R., Hang-yue, N., and Foley, S., 2006. Linking employees' justice perceptions to organizational commitment and intention to leave: the mediating role of perceived organizational support. Journal of Occupational and Organizational Psychology, 79 (1): 101–120.
    • (2006) Journal of Occupational and Organizational Psychology , vol.79 , Issue.1 , pp. 101-120
    • Loi, R.1    Hang-yue, N.2    Foley, S.3
  • 72
    • 0032220642 scopus 로고    scopus 로고
    • An alternative to bureaucratic impersonality and bounded emotionality at The Body Shop
    • Martin, J., Knopoff, K., and Beckman, C., 1998. An alternative to bureaucratic impersonality and bounded emotionality at The Body Shop. Administrative Science Quarterly, 4 (2): 429–469.
    • (1998) Administrative Science Quarterly , vol.4 , Issue.2 , pp. 429-469
    • Martin, J.1    Knopoff, K.2    Beckman, C.3
  • 73
    • 23044521671 scopus 로고    scopus 로고
    • Integrating justice and social exchange: the differing effects of fair procedures and treatment on work relationships
    • Masterson, S. S., Lewis, K., Goldman, B. M., and Taylor, M. S., 2000. Integrating justice and social exchange: the differing effects of fair procedures and treatment on work relationships. Academy of Management Journal, 43 (4): 738–748.
    • (2000) Academy of Management Journal , vol.43 , Issue.4 , pp. 738-748
    • Masterson, S.S.1    Lewis, K.2    Goldman, B.M.3    Taylor, M.S.4
  • 75
    • 59949084809 scopus 로고    scopus 로고
    • Emotional intelligence development: leveraging individual characteristics
    • McEnrue, M. P., Groves, K. S., and Shen, W., 2009. Emotional intelligence development: leveraging individual characteristics. The Journal of Management Development, 28 (2): 150–174.
    • (2009) The Journal of Management Development , vol.28 , Issue.2 , pp. 150-174
    • McEnrue, M.P.1    Groves, K.S.2    Shen, W.3
  • 76
    • 78649398706 scopus 로고    scopus 로고
    • Organizational emotional intelligence: an empirical study
    • C.E.J. Härtel, N.M. Ashkanasy, W.J. Zerbe, Emotions in Groups, Organizations and Cultures, Bingley, UK, Emerald Group Publishing
    • Menges, J.I. and Bruch, H. (2009) Organizational emotional intelligence: an empirical study, in: C.E.J. Härtel, N.M. Ashkanasy and W.J. Zerbe (eds) Research on Emotion in Organizations, Vol. 5, Emotions in Groups, Organizations and Cultures, pp. 181–209 (Bingley, UK: Emerald Group Publishing).
    • (2009) Research on Emotion in Organizations , vol.5 , pp. 181-209
    • Menges, J.I.1    Bruch, H.2
  • 77
    • 33644590490 scopus 로고    scopus 로고
    • The interfaces of communication, sensemaking, and change
    • Mills, C. E., 2000. The interfaces of communication, sensemaking, and change. Australian Journal of Communication, 27 (1): 95–110.
    • (2000) Australian Journal of Communication , vol.27 , Issue.1 , pp. 95-110
    • Mills, C.E.1
  • 78
    • 37349067837 scopus 로고    scopus 로고
    • Sub-cultural dynamics in transformation: a multi-perspective study of healthcare professionals
    • Morgan, P. I., and Ogbonna, E., 2008. Sub-cultural dynamics in transformation: a multi-perspective study of healthcare professionals. Human Relations, 6 (1): 39–65.
    • (2008) Human Relations , vol.6 , Issue.1 , pp. 39-65
    • Morgan, P.I.1    Ogbonna, E.2
  • 79
    • 0033212050 scopus 로고    scopus 로고
    • Views from inside and outside: integrating emic and etic insights about culture and justice judgments
    • Morris, M. W., Leung, K., Ames, D., and Lickel, B., 1999. Views from inside and outside: integrating emic and etic insights about culture and justice judgments. Academy of Management Review, 24 (4): 781–796.
    • (1999) Academy of Management Review , vol.24 , Issue.4 , pp. 781-796
    • Morris, M.W.1    Leung, K.2    Ames, D.3    Lickel, B.4
  • 80
    • 0033425006 scopus 로고    scopus 로고
    • The effect of transition stress: a relocation study
    • Moyle, P., and Parkes, K., 1999. The effect of transition stress: a relocation study. Journal of Organizational Behavior, 20 (5): 625–646.
    • (1999) Journal of Organizational Behavior , vol.20 , Issue.5 , pp. 625-646
    • Moyle, P.1    Parkes, K.2
  • 81
  • 82
    • 0038150583 scopus 로고    scopus 로고
    • Subcultures and employment modes: translating HR strategy into practice
    • Palthe, J., and Kossek, E. L., 2003. Subcultures and employment modes: translating HR strategy into practice. Journal of Organizational Change Management, 16 (3): 287–308.
    • (2003) Journal of Organizational Change Management , vol.16 , Issue.3 , pp. 287-308
    • Palthe, J.1    Kossek, E.L.2
  • 83
    • 0142022257 scopus 로고    scopus 로고
    • Culture and climate: how close can they get?
    • Ashkanasy N.M., Wilderom C.P.M., Peterson M.F., (eds), Thousand Oaks, CA: Sage Publications,. Edited by
    • Payne, R. L., 2002. “ Culture and climate: how close can they get? ”. In Handbook of Organizational Culture and Climate, Edited by: Ashkanasy, N. M., Wilderom, C. P.M., and Peterson, M. F., 163–176. Thousand Oaks, CA: Sage Publications.
    • (2002) Handbook of Organizational Culture and Climate , pp. 163-176
    • Payne, R.L.1
  • 84
    • 33745257037 scopus 로고    scopus 로고
    • Cultural identity tensions in a post-acquisition organization
    • Pepper, G. L., and Larson, G. S., 2006. Cultural identity tensions in a post-acquisition organization. Journal of Applied Communication Research, 34 (1): 49–71.
    • (2006) Journal of Applied Communication Research , vol.34 , Issue.1 , pp. 49-71
    • Pepper, G.L.1    Larson, G.S.2
  • 85
    • 0034335519 scopus 로고    scopus 로고
    • Rethinking resistance and recognizing ambivalence: a multi-dimensional view of attitudes towards organizational change
    • Piderit, S. K., 2000. Rethinking resistance and recognizing ambivalence: a multi-dimensional view of attitudes towards organizational change. Academy of Management Review, 25 (4): 783–794.
    • (2000) Academy of Management Review , vol.25 , Issue.4 , pp. 783-794
    • Piderit, S.K.1
  • 86
    • 78649411074 scopus 로고    scopus 로고
    • For better or for worse: organizational culture and emotions
    • Härtel C.E.J., Zerbe W.F., Ashkanasy N.M., (eds), Mahwah, NJ: Lawrence Erlbaum Associates, and,. Edited by
    • Pizer, M. K., and Härtel, C. E.J., 2005. “ For better or for worse: organizational culture and emotions ”. In Emotions in Organizational Behaviour, Edited by: Härtel, C. E.J., Zerbe, W. F., and Ashkanasy, N. M., 335–354. Mahwah, NJ: Lawrence Erlbaum Associates.
    • (2005) Emotions in Organizational Behaviour , pp. 335-354
    • Pizer, M.K.1    Härtel, C.E.J.2
  • 87
    • 0001070657 scopus 로고
    • The politics of emotions: a feminist reading of bounded rationality
    • Putnam, D. K., and Mumby, L. L., 1992. The politics of emotions: a feminist reading of bounded rationality. Academy of Management Review, 17 (3): 465–486.
    • (1992) Academy of Management Review , vol.17 , Issue.3 , pp. 465-486
    • Putnam, D.K.1    Mumby, L.L.2
  • 88
    • 26844501781 scopus 로고    scopus 로고
    • Changing faces: professional image construction in diverse organizational settings
    • Roberts, L. A., 2005. Changing faces: professional image construction in diverse organizational settings. Academy of Management Review, 30 (4): 685–711.
    • (2005) Academy of Management Review , vol.30 , Issue.4 , pp. 685-711
    • Roberts, L.A.1
  • 89
    • 22144473369 scopus 로고    scopus 로고
    • Coping with the stress of transformational change in a government department
    • Robinson, O., and Griffiths, A., 2005. Coping with the stress of transformational change in a government department. The Journal of Applied Behavioral Science, 41 (2): 204–221.
    • (2005) The Journal of Applied Behavioral Science , vol.41 , Issue.2 , pp. 204-221
    • Robinson, O.1    Griffiths, A.2
  • 90
    • 84980239672 scopus 로고
    • Coming to terms with the field: understanding and doing organizational ethnography
    • Rosen, M., 1991. Coming to terms with the field: understanding and doing organizational ethnography. Journal of Management Studies, 28 (1): 1–24.
    • (1991) Journal of Management Studies , vol.28 , Issue.1 , pp. 1-24
    • Rosen, M.1
  • 92
    • 43449117242 scopus 로고    scopus 로고
    • The problematic nature of organizational culture and a changing control context
    • Ryan, B., 2005. The problematic nature of organizational culture and a changing control context. Strategic Change, 14 (8): 431–440.
    • (2005) Strategic Change , vol.14 , Issue.8 , pp. 431-440
    • Ryan, B.1
  • 93
    • 11944251837 scopus 로고
    • Organizational culture
    • Schein, E., 1990. Organizational culture. American Psychologist, 45 (2): 109–119.
    • (1990) American Psychologist , vol.45 , Issue.2 , pp. 109-119
    • Schein, E.1
  • 95
    • 0034146875 scopus 로고    scopus 로고
    • Antecedents of workplace emotional labour dimensions and their effects on physical symptoms
    • Schaubroeck, J., and Jones, J. R., 2000. Antecedents of workplace emotional labour dimensions and their effects on physical symptoms. Journal of Organizational Behavior, 21 (2): 163–183.
    • (2000) Journal of Organizational Behavior , vol.21 , Issue.2 , pp. 163-183
    • Schaubroeck, J.1    Jones, J.R.2
  • 96
    • 0003621702 scopus 로고    scopus 로고
    • Constructivist and interpretivist approaches to human inquiry
    • Denzin N.K., Lincoln Y.S., (eds), 1, Thousand Oaks, CA: Sage Publications,. Edited by
    • Schwandt, T. A., 1998. “ Constructivist and interpretivist approaches to human inquiry ”. In The Landscape of Qualitative Research: Theories and issues, 1, Edited by: Denzin, N. K., and Lincoln, Y. S., 221–259. Thousand Oaks, CA: Sage Publications.
    • (1998) The Landscape of Qualitative Research: Theories and issues , pp. 221-259
    • Schwandt, T.A.1
  • 97
    • 0001025816 scopus 로고    scopus 로고
    • Three epistemological stances for qualitative enquiry: interpretivism, hermeneutics and social constructionism
    • Denzin N.K., Lincoln Y.S., (eds), 2, Thousand Oaks, CA: Sage Publications,. Edited by
    • Schwandt, T. A., 2003. “ Three epistemological stances for qualitative enquiry: interpretivism, hermeneutics and social constructionism ”. In The Landscape of Qualitative Research: Theories and Issues, 2, Edited by: Denzin, N. K., and Lincoln, Y. S., 292–233. Thousand Oaks, CA: Sage Publications.
    • (2003) The Landscape of Qualitative Research: Theories and Issues , pp. 292-233
    • Schwandt, T.A.1
  • 98
    • 52449087364 scopus 로고    scopus 로고
    • Organizational change content, process, and context: a simultaneous analysis of employee reactions
    • Self, D. R., Armenakis, A. A., and Schraeder, M., 2007. Organizational change content, process, and context: a simultaneous analysis of employee reactions. Journal of Change Management, 7 (2): 211–229.
    • (2007) Journal of Change Management , vol.7 , Issue.2 , pp. 211-229
    • Self, D.R.1    Armenakis, A.A.2    Schraeder, M.3
  • 99
    • 34347271875 scopus 로고    scopus 로고
    • Minds, hearts and deeds: cognitive, affective and behavioural responses to change
    • Smollan, R. K., 2006. Minds, hearts and deeds: cognitive, affective and behavioural responses to change. Journal of Change Management, 6 (2): 143–158.
    • (2006) Journal of Change Management , vol.6 , Issue.2 , pp. 143-158
    • Smollan, R.K.1
  • 100
    • 32944466010 scopus 로고    scopus 로고
    • In search of identity and legitimation: bridging organizational culture and neoinstitutionalism
    • Strandgaard Pedersen, J., and Dobbin, F., 2006. In search of identity and legitimation: bridging organizational culture and neoinstitutionalism. The American Behavioral Scientist, 49 (7): 897–907.
    • (2006) The American Behavioral Scientist , vol.49 , Issue.7 , pp. 897-907
    • Strandgaard Pedersen, J.1    Dobbin, F.2
  • 101
    • 1442353797 scopus 로고    scopus 로고
    • Struggles for the control of affect: resistance as politics and emotion
    • Sturdy A., Grugulis I., Willmott H., (eds), Basingstoke, Hampshire: Palgrave, and,. Edited by
    • Sturdy, A., and Fineman, S., 2001. “ Struggles for the control of affect: resistance as politics and emotion ”. In Customer Service; Empowerment and Entrapment, Edited by: Sturdy, A., Grugulis, I., and Willmott, H., 135–156. Basingstoke, Hampshire: Palgrave.
    • (2001) Customer Service; Empowerment and Entrapment , pp. 135-156
    • Sturdy, A.1    Fineman, S.2
  • 102
    • 38149085327 scopus 로고    scopus 로고
    • A multidimensional view of resistance to organizational change: exploring cognitive, emotional, and intentional responses to planned change across perceived change leadership strategies
    • Szabla, D., 2007. A multidimensional view of resistance to organizational change: exploring cognitive, emotional, and intentional responses to planned change across perceived change leadership strategies. Human Resource Development Quarterly, 18 (4): 525–558.
    • (2007) Human Resource Development Quarterly , vol.18 , Issue.4 , pp. 525-558
    • Szabla, D.1
  • 103
    • 41549124407 scopus 로고    scopus 로고
    • A multi-level analysis of team climate and interpersonal exchange relationships at work
    • Tse, H. M., Dasborough, M. T, and Ashkanasy, N. M., 2008. A multi-level analysis of team climate and interpersonal exchange relationships at work. The Leadership Quarterly, 19 (2): 195–211.
    • (2008) The Leadership Quarterly , vol.19 , Issue.2 , pp. 195-211
    • Tse, H.M.1    Dasborough, M.T.2    Ashkanasy, N.M.3
  • 104
    • 0006433884 scopus 로고    scopus 로고
    • Emotional labour in corporate change programmes: the effect of organizational feeling rules on middle managers
    • Turnbull, S., 1999. Emotional labour in corporate change programmes: the effect of organizational feeling rules on middle managers. Human Resources Development International, 2 (2): 125–146.
    • (1999) Human Resources Development International , vol.2 , Issue.2 , pp. 125-146
    • Turnbull, S.1
  • 105
    • 84990397406 scopus 로고    scopus 로고
    • The planned and unintended emotions generated by a corporate change program
    • Turnbull, S., 2002. The planned and unintended emotions generated by a corporate change program. Advances in Developing Human Resources, 4 (1): 22–38.
    • (2002) Advances in Developing Human Resources , vol.4 , Issue.1 , pp. 22-38
    • Turnbull, S.1
  • 106
    • 0033084306 scopus 로고    scopus 로고
    • Organizational culture, person-culture fit, and turnover: a replication in the health care industry
    • Vandenberghe, C., 1999. Organizational culture, person-culture fit, and turnover: a replication in the health care industry. Journal of Organizational Behavior, 20 (2): 175–184.
    • (1999) Journal of Organizational Behavior , vol.20 , Issue.2 , pp. 175-184
    • Vandenberghe, C.1
  • 107
    • 77957671982 scopus 로고    scopus 로고
    • Navigating organizational change: change leaders, employee resistance and work-based identities
    • Van Dijk, R. L., and van Dick, R., 2009. Navigating organizational change: change leaders, employee resistance and work-based identities. Journal of Change Management, 9 (2): 143–163.
    • (2009) Journal of Change Management , vol.9 , Issue.2 , pp. 143-163
    • Van Dijk, R.L.1    van Dick, R.2
  • 109
    • 0002316713 scopus 로고
    • ‘Real feelings’: emotional expression and organizational culture
    • Van Maanen, J., and Kunda, G., 1989. ‘Real feelings’: emotional expression and organizational culture. Research in Organizational Behaviour, 2: 43–103.
    • (1989) Research in Organizational Behaviour , vol.2 , pp. 43-103
    • Van Maanen, J.1    Kunda, G.2
  • 110
    • 85106260586 scopus 로고    scopus 로고
    • Virgin (2008) Available at http://www.virgin.com/RBP/People.aspx
    • (2008)
  • 111
    • 85106345171 scopus 로고    scopus 로고
    • Vodafone New Zealand (2008) Available at www.vodafone.co.nz/personal/about/company-information/people-and-culture/vision-values.jsp
    • (2008)
  • 112
    • 0034131551 scopus 로고    scopus 로고
    • Predictors and outcomes of openness to changes in a reorganizing workplace
    • Wanberg, C. R., and Banas, J. T., 2000. Predictors and outcomes of openness to changes in a reorganizing workplace. Journal of Applied Psychology, 85 (1): 132–142.
    • (2000) Journal of Applied Psychology , vol.85 , Issue.1 , pp. 132-142
    • Wanberg, C.R.1    Banas, J.T.2
  • 113
    • 0041851575 scopus 로고    scopus 로고
    • Conceptual and empirical foundations for the study of affect at work
    • Lord R.G., Klimoski R.J., Kanfer R., (eds), San Francisco: Jossey-Bass,. Edited by
    • Weiss, H. M., 2002. “ Conceptual and empirical foundations for the study of affect at work ”. In Emotions in the Workplace: Understanding the Structure and Roles of Emotions in Organizational Behavior, Edited by: Lord, R. G., Klimoski, R. J., and Kanfer, R., 20–63. San Francisco: Jossey-Bass.
    • (2002) Emotions in the Workplace: Understanding the Structure and Roles of Emotions in Organizational Behavior , pp. 20-63
    • Weiss, H.M.1
  • 114
    • 37849186660 scopus 로고    scopus 로고
    • Challenges and possibilities in a postmodern culture of emotions in education
    • Zembylas, M., 2006. Challenges and possibilities in a postmodern culture of emotions in education. Interchange, 37 (3): 251–275.
    • (2006) Interchange , vol.37 , Issue.3 , pp. 251-275
    • Zembylas, M.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.