메뉴 건너뛰기




Volumn 21, Issue 2, 2010, Pages 305-326

Assessing screening and evaluation decision support systems: A resource-matching approach

Author keywords

Consumer behavior; Decision support systems; Electronic commerce; Resource matching

Indexed keywords

ARTIFICIAL INTELLIGENCE; COMPUTATION THEORY; CONSUMER BEHAVIOR; DECISION MAKING; DECISION THEORY; ELECTRONIC COMMERCE;

EID: 77957331040     PISSN: 10477047     EISSN: 15265536     Source Type: Journal    
DOI: 10.1287/isre.1080.0232     Document Type: Article
Times cited : (57)

References (54)
  • 1
    • 0031489305 scopus 로고    scopus 로고
    • Interactive home shopping: Incentives for consumers, retailers, and manufacturers to participate in electronic markets
    • Alba, J., J. Lynch, B. Weitz, C. Janiszewski, R. Lutz, A. Sawyer, S. Wood. 1997. Interactive home shopping: Incentives for consumers, retailers, and manufacturers to participate in electronic markets. J. Marketing 61 38-53.
    • (1997) J. Marketing , vol.61 , pp. 38-53
    • Alba, J.1    Lynch, J.2    Weitz, B.3    Janiszewski, C.4    Lutz, R.5    Sawyer, A.6    Wood, S.7
  • 2
    • 0002602874 scopus 로고
    • Strategies for designing persuasive messages: Deductions from the resource matching hypothesis
    • P. Cafferata, A. M. Tybout, eds. Lexington, MA
    • Anand, P., B. Sternthal. 1989. Strategies for designing persuasive messages: Deductions from the resource matching hypothesis. P. Cafferata, A. M. Tybout, eds. Cognitive and Affective Responses to Advertising. Lexington, MA, 135-159.
    • (1989) Cognitive and Affective Responses to Advertising , pp. 135-159
    • Anand, P.1    Sternthal, B.2
  • 3
    • 85047690988 scopus 로고    scopus 로고
    • The psychology of doing nothing: Forms of decision avoidance result from reason and emotion
    • Anderson, C. J. 2003. The psychology of doing nothing: Forms of decision avoidance result from reason and emotion. Psych. Bull. 129(1) 139-167.
    • (2003) Psych. Bull. , vol.129 , Issue.1 , pp. 139-167
    • Anderson, C.J.1
  • 4
    • 0032285185 scopus 로고    scopus 로고
    • Constructive consumer choice processes
    • Bettman, J. R., M. F. Luce, J. W. Payne. 1998. Constructive consumer choice processes. J. Consumer Res. 25(3) 187-217.
    • (1998) J. Consumer Res. , vol.25 , Issue.3 , pp. 187-217
    • Bettman, J.R.1    Luce, M.F.2    Payne, J.W.3
  • 5
    • 33645792996 scopus 로고    scopus 로고
    • Literal versus extended symbolic messages and advertising effectiveness: The moderating role of need for cognition
    • Brennan, I., K. D. Bahn. 2006. Literal versus extended symbolic messages and advertising effectiveness: The moderating role of need for cognition. Psych. Marketing 23(4) 273-295.
    • (2006) Psych. Marketing , vol.23 , Issue.4 , pp. 273-295
    • Brennan, I.1    Bahn, K.D.2
  • 6
    • 1842558715 scopus 로고    scopus 로고
    • Convincing DSS users that complex models are worth the effort
    • Chenoweth, T., K. L. Dowling, R. D. Louis. 2004. Convincing DSS users that complex models are worth the effort. Decision Support Systems 37(1) 71-82.
    • (2004) Decision Support Systems , vol.37 , Issue.1 , pp. 71-82
    • Chenoweth, T.1    Dowling, K.L.2    Louis, R.D.3
  • 7
    • 84876622499 scopus 로고    scopus 로고
    • CMP TechWeb. Accessed June 28, 2007
    • CMP TechWeb. 2006. Online marketing heats up holiday eretailing. Accessed June 28, 2007, http://www.kcvindia.com/rss/computers/Oct06feed/Online_Marketing-Heats_Up_Holiday_ERetailing_TechWeb.rss.html.
    • (2006) Online marketing heats up holiday eretailing
  • 8
    • 72249114849 scopus 로고
    • Information systems success: The quest for the dependent variable
    • DeLone, W. H., E. R. McLean. 1992. Information systems success: The quest for the dependent variable. Inform. Systems Res. 3(1) 60-95.
    • (1992) Inform. Systems Res. , vol.3 , Issue.1 , pp. 60-95
    • DeLone, W.H.1    McLean, E.R.2
  • 11
    • 0001210347 scopus 로고    scopus 로고
    • The influence of decision aids on user behavior: Implications for knowledge acquisition and inappropriate reliance
    • Glover, S. M., D. F. Prawitt, B. C. Spilker. 1997. The influence of decision aids on user behavior: Implications for knowledge acquisition and inappropriate reliance. Organ. Behav. Human Decision Processes 72(2) 232-255.
    • (1997) Organ. Behav. Human Decision Processes , vol.72 , Issue.2 , pp. 232-255
    • Glover, S.M.1    Prawitt, D.F.2    Spilker, B.C.3
  • 12
    • 0001019104 scopus 로고
    • Task-technology fit and individual performance
    • Goodhue, D. L., R. L. Thompson. 1995. Task-technology fit and individual performance. MIS Quart. 19(2) 213-236.
    • (1995) MIS Quart , vol.19 , Issue.2 , pp. 213-236
    • Goodhue, D.L.1    Thompson, R.L.2
  • 14
    • 0037790718 scopus 로고    scopus 로고
    • Preference construction and persistence in digital marketplaces: The role of electronic recommendation agents
    • Haübl, G., K. B. Murray. 2003. Preference construction and persistence in digital marketplaces: The role of electronic recommendation agents. J. Consumer Psych. 13(1) 75-91.
    • (2003) J. Consumer Psych. , vol.13 , Issue.1 , pp. 75-91
    • Haübl, G.1    Murray, K.B.2
  • 15
    • 0034340397 scopus 로고    scopus 로고
    • Consumer decision making in online shopping environments: The effects of interactive decision aids
    • Haübl, G., V. Trifts. 2000. Consumer decision making in online shopping environments: The effects of interactive decision aids. Marketing Sci. 19(1) 4-21.
    • (2000) Marketing Sci , vol.19 , Issue.1 , pp. 4-21
    • Haübl, G.1    Trifts, V.2
  • 16
    • 0000622438 scopus 로고
    • An evaluation cost model of consideration sets
    • Hauser, J. R., B. Wernerfelt. 1990. An evaluation cost model of consideration sets. J. Consumer Res. 16(4) 393-408.
    • (1990) J. Consumer Res. , vol.16 , Issue.4 , pp. 393-408
    • Hauser, J.R.1    Wernerfelt, B.2
  • 17
    • 0242652022 scopus 로고    scopus 로고
    • Design science in information systems research
    • Hevner, A. R., S. T. March, J. S. Park, S. Ram. 2004. Design science in information systems research. MIS Quart. 28(1) 75-105.
    • (2004) MIS Quart , vol.28 , Issue.1 , pp. 75-105
    • Hevner, A.R.1    March, S.T.2    Park, J.S.3    Ram, S.4
  • 18
    • 13944276356 scopus 로고    scopus 로고
    • The effects of information format and shopping task on consumers' online shopping behavior: A cognitive fit perspective
    • Hong, W. Y., J. Y. L. Thong, K. Y. Tam. 2004. The effects of information format and shopping task on consumers' online shopping behavior: A cognitive fit perspective. J. Management Inform. Systems 21(3) 149-184.
    • (2004) J. Management Inform. Systems , vol.21 , Issue.3 , pp. 149-184
    • Hong, W.Y.1    Thong, J.Y.L.2    Tam, K.Y.3
  • 19
    • 25444485417 scopus 로고    scopus 로고
    • Assessing the impact of Internet agent on end users' performance
    • Hostler, R. E., V. Y. Yoon, T. Guimaraes. 2004. Assessing the impact of Internet agent on end users' performance. Decision Support Systems 41(1) 1-11.
    • (2004) Decision Support Systems , vol.41 , Issue.1 , pp. 1-11
    • Hostler, R.E.1    Yoon, V.Y.2    Guimaraes, T.3
  • 20
    • 85138712680 scopus 로고    scopus 로고
    • U-commerce: An experimental investigation of ubiquity and uniqueness
    • Systems, Seattle
    • Junglas, I. A., R. T. Watson. 2003. U-commerce: An experimental investigation of ubiquity and uniqueness. Proc. 24th Internat. Conf. Inform. Systems, Seattle, 414-426.
    • (2003) Proc. 24th Internat. Conf. Inform , pp. 414-426
    • Junglas, I.A.1    Watson, R.T.2
  • 21
    • 0001629540 scopus 로고
    • Effects of quality and quantity of information on decision effectiveness
    • Keller, K. L., R. Staelin. 1987. Effects of quality and quantity of information on decision effectiveness. J. Consumer Res. 14(2) 200-213.
    • (1987) J. Consumer Res. , vol.14 , Issue.2 , pp. 200-213
    • Keller, K.L.1    Staelin, R.2
  • 22
    • 0031500207 scopus 로고    scopus 로고
    • Vividness effects: A resourcematching perspective
    • Keller, P. A., L. G. Block. 1997. Vividness effects: A resourcematching perspective. J. Consumer Res. 24(4) 295-304.
    • (1997) J. Consumer Res. , vol.24 , Issue.4 , pp. 295-304
    • Keller, P.A.1    Block, L.G.2
  • 24
    • 9144266376 scopus 로고    scopus 로고
    • DSS effectiveness in marketing resource allocation decisions: Reality vs. perception
    • Lilien, G. L., A. Rangaswamy, G. H. V. Bruggen, K. Starke. 2004. DSS effectiveness in marketing resource allocation decisions: Reality vs. perception. Inform. Systems Res. 15(3) 216-235.
    • (2004) Inform. Systems Res. , vol.15 , Issue.3 , pp. 216-235
    • Lilien, G.L.1    Rangaswamy, A.2    Bruggen, G.H.V.3    Starke, K.4
  • 25
    • 51249183556 scopus 로고
    • Multi-stage information processing behavior: An experimental investigation
    • Malhotra, N. K. 1982. Multi-stage information processing behavior: An experimental investigation. J. Acad. Marketing Sci. 10(1) 54-71.
    • (1982) J. Acad. Marketing Sci. , vol.10 , Issue.1 , pp. 54-71
    • Malhotra, N.K.1
  • 26
    • 0041728767 scopus 로고    scopus 로고
    • Cognitive determinants of consumers' time perceptions: The impact of resources required and available
    • Mantel, S. P., J. J. Kellaris. 2003. Cognitive determinants of consumers' time perceptions: The impact of resources required and available. J. Consumer Res. 29 531-538.
    • (2003) J. Consumer Res. , vol.29 , pp. 531-538
    • Mantel, S.P.1    Kellaris, J.J.2
  • 27
    • 12944314829 scopus 로고    scopus 로고
    • The role of sensation seeking and need for cognition on website evaluations: A resource-matching perspective
    • Martin, B. A. S., M. J. Sherrard, D. Wentzel. 2005. The role of sensation seeking and need for cognition on website evaluations: A resource-matching perspective. Psych. Marketing 22(2) 109-126.
    • (2005) Psych. Marketing , vol.22 , Issue.2 , pp. 109-126
    • Martin, B.A.S.1    Sherrard, M.J.2    Wentzel, D.3
  • 28
    • 10944268271 scopus 로고    scopus 로고
    • Managing team interpersonal processes through technology: A task-technology fit perspective
    • Maruping, L. M., R. Agarwal. 2004. Managing team interpersonal processes through technology: A task-technology fit perspective. J. Appl. Psych. 89(6) 975-90.
    • (2004) J. Appl. Psych. , vol.89 , Issue.6 , pp. 975-990
    • Maruping, L.M.1    Agarwal, R.2
  • 29
    • 0032223731 scopus 로고    scopus 로고
    • Information is what you make of it: The influence of group history and computer support on information sharing, decision quality, and member perceptions
    • Mennecke, B. E., J. S. Valacich. 1998. Information is what you make of it: The influence of group history and computer support on information sharing, decision quality, and member perceptions. J. Management Inform. Systems 15(2) 173-197.
    • (1998) J. Management Inform. Systems , vol.15 , Issue.2 , pp. 173-197
    • Mennecke, B.E.1    Valacich, J.S.2
  • 32
    • 0039559113 scopus 로고    scopus 로고
    • Are interactive decision aids better than passive decision aids? A comparison with implications for information providers on the Internet
    • Olson, E. L., R. E. Widing, II. 2002. Are interactive decision aids better than passive decision aids? A comparison with implications for information providers on the Internet. J. Interactive Marketing 16(2) 22-33.
    • (2002) J. Interactive Marketing , vol.16 , Issue.2 , pp. 22-33
    • Olson, E.L.1    Widing R.E., II.2
  • 34
    • 0031475528 scopus 로고    scopus 로고
    • Evaluating persuasionenhancing techniques from a resource-matching perspective
    • Peracchio, L. A., J. Meyers-Levy. 1997. Evaluating persuasionenhancing techniques from a resource-matching perspective. J. Consumer Res. 24 178-191.
    • (1997) J. Consumer Res. , vol.24 , pp. 178-191
    • Peracchio, L.A.1    Meyers-Levy, J.2
  • 35
    • 0003114898 scopus 로고
    • Product quality, cost position and business performance: A test of some key hypotheses
    • Phillips, L. W., D. R. Chang, R. D. Buzzell. 1983. Product quality, cost position and business performance: A test of some key hypotheses. J. Marketing 47(2) 26-43.
    • (1983) J. Marketing , vol.47 , Issue.2 , pp. 26-43
    • Phillips, L.W.1    Chang, D.R.2    Buzzell, R.D.3
  • 36
    • 0038966149 scopus 로고    scopus 로고
    • The potential impact of artificial shopping agents in e-commerce markets
    • Redmond, W. H. 2002. The potential impact of artificial shopping agents in e-commerce markets. J. Interactive Marketing 16(1) 56-66.
    • (2002) J. Interactive Marketing , vol.16 , Issue.1 , pp. 56-66
    • Redmond, W.H.1
  • 37
    • 0031506841 scopus 로고    scopus 로고
    • Consideration: Review of research and prospects for future insights
    • Roberts, J. H., J. M. Lattin. 1997. Consideration: Review of research and prospects for future insights. J. Marketing Res. 34(3) 406-410.
    • (1997) J. Marketing Res. , vol.34 , Issue.3 , pp. 406-410
    • Roberts, J.H.1    Lattin, J.M.2
  • 38
    • 0001222908 scopus 로고
    • The value of unit price information
    • Russo, J. E. 1977. The value of unit price information. J. Marketing Res. 14 193-201.
    • (1977) J. Marketing Res. , vol.14 , pp. 193-201
    • Russo, J.E.1
  • 39
    • 0000776765 scopus 로고
    • Statistical power and effect size in marketing research
    • Sawyer, A. G., A. D. Ball. 1981. Statistical power and effect size in marketing research. J. Marketing Res. 18(3) 275-290.
    • (1981) J. Marketing Res. , vol.18 , Issue.3 , pp. 275-290
    • Sawyer, A.G.1    Ball, A.D.2
  • 41
    • 84876650205 scopus 로고    scopus 로고
    • Seattle Times, Accessed June 29, 2007
    • Seattle Times. 2007. Amazon to spend more on China site. Accessed June 29, 2007, http://seattletimes.nwsource.com/html/businesstechnology/2003735845_amazon06.html.
    • (2007) Amazon to spend more on China site
  • 42
    • 0000012462 scopus 로고
    • Decision support system effectiveness: A review and an empirical test
    • Sharda, R., S. H. Barr, J. C. McDonnell. 1988. Decision support system effectiveness: A review and an empirical test. Management Sci. 34(2) 139-159.
    • (1988) Management Sci , vol.34 , Issue.2 , pp. 139-159
    • Sharda, R.1    Barr, S.H.2    McDonnell, J.C.3
  • 45
    • 33846811665 scopus 로고    scopus 로고
    • The effects of incorporating compensatory choice strategies in Web-based consumer decision support systems
    • Song, J., D. Jones, N. Gudigantala. 2007. The effects of incorporating compensatory choice strategies in Web-based consumer decision support systems. Decision Support Systems 43 359-374.
    • (2007) Decision Support Systems , vol.43 , pp. 359-374
    • Song, J.1    Jones, D.2    Gudigantala, N.3
  • 46
    • 0037783326 scopus 로고    scopus 로고
    • The impact of recommendation agents on consumer evaluation and choice: The moderating role of category risk, product complexity, and consumer knowledge
    • Swaminathan, V. 2003. The impact of recommendation agents on consumer evaluation and choice: The moderating role of category risk, product complexity, and consumer knowledge. J. Consumer Psych. 13(1/2) 93-101.
    • (2003) Consumer Psych. , vol.13 , Issue.1-2 , pp. 93-101
    • Swaminathan, V.1
  • 48
    • 0033274708 scopus 로고    scopus 로고
    • Evaluating the impact of DSS, cognitive effort, and incentives on strategy selection
    • Todd, P., I. Benbasat. 1999. Evaluating the impact of DSS, cognitive effort, and incentives on strategy selection. Inform. Systems Res. 19(4) 356-374.
    • (1999) Inform. Systems Res. , vol.19 , Issue.4 , pp. 356-374
    • Todd, P.1    Benbasat, I.2
  • 49
    • 22844456386 scopus 로고    scopus 로고
    • Inducing compensatory information processing through decision aids that facilitate effort reduction: An experimental assessment
    • Todd, P., I. Benbasat. 2000. Inducing compensatory information processing through decision aids that facilitate effort reduction: An experimental assessment. J. Behavioral Decision Making 13 91-106.
    • (2000) J. Behavioral Decision Making , vol.13 , pp. 91-106
    • Todd, P.1    Benbasat, I.2
  • 50
    • 33645012877 scopus 로고    scopus 로고
    • U.S. Census Bureau
    • U.S. Census Bureau. 2005. Quarterly report. http://www.census.gov/mrts/www/dat/html/05Q3/html.
    • (2005) Quarterly report
  • 51
    • 84876616101 scopus 로고
    • The effects of screening and task partitioning upon evaluations of decision options
    • Van Zee, E. H., T. F. Paluchowski, L. R. Beach. 1992. The effects of screening and task partitioning upon evaluations of decision options. J. Behavioral Decision Making 5 1-19.
    • (1992) J. Behavioral Decision Making , vol.5 , pp. 1-19
    • Van Zee, E.H.1    Paluchowski, T.F.2    Beach, L.R.3
  • 52
    • 84985846653 scopus 로고
    • Cognitive fit: A theory-based analysis of the graphs versus tables literature
    • Vessey, I. 1991. Cognitive fit: A theory-based analysis of the graphs versus tables literature. Decision Sci. 22(2) 219-240.
    • (1991) Decision Sci , vol.22 , Issue.2 , pp. 219-240
    • Vessey, I.1
  • 53
    • 84876615043 scopus 로고    scopus 로고
    • Web Search Guide, Accessed September 18, 2009
    • Web Search Guide. 2003. Comparison shopping on the Web. Accessed September 18, 2009, http://www.websearchguide.ca/newsletter/031129.htm.
    • (2003) Comparison shopping on the Web
  • 54
    • 33847704486 scopus 로고    scopus 로고
    • E-commerce product recommendation agents: User, characteristics, and impact
    • Xiao, B., I. Benbasat. 2007. E-commerce product recommendation agents: User, characteristics, and impact. MIS Quart. 13(1) 137-209.
    • (2007) MIS Quart , vol.13 , Issue.1 , pp. 137-209
    • Xiao, B.1    Benbasat, I.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.