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Volumn 43, Issue 2, 2007, Pages 359-374

The effects of incorporating compensatory choice strategies in Web-based consumer decision support systems

Author keywords

Accuracy; Decision strategies; Effectiveness; Effort; Satisfaction; Web based decision support systems

Indexed keywords

CUSTOMER SATISFACTION; DECISION MAKING; DECISION SUPPORT SYSTEMS; STRATEGIC PLANNING; WEBSITES;

EID: 33846811665     PISSN: 01679236     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.dss.2006.10.007     Document Type: Article
Times cited : (33)

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