메뉴 건너뛰기




Volumn 10, Issue 4, 1999, Pages 356-374

Evaluating the Impact of DSS, Cognitive Effort, and Incentives on Strategy Selection

Author keywords

Cognitive Effort; Decision Strategy; Decision Support Systems; Financial Incentives

Indexed keywords

ARTIFICIAL INTELLIGENCE; COGNITIVE SYSTEMS; COST BENEFIT ANALYSIS; DECISION MAKING; KNOWLEDGE BASED SYSTEMS;

EID: 0033274708     PISSN: 10477047     EISSN: None     Source Type: Journal    
DOI: 10.1287/isre.10.4.356     Document Type: Article
Times cited : (255)

References (65)
  • 2
    • 24044550516 scopus 로고
    • Rethinking the concept of user involvement
    • Barki, H., J. Hartwick. 1989. Rethinking the concept of user involvement. MIS Quart. 13 53-63.
    • (1989) MIS Quart. , vol.13 , pp. 53-63
    • Barki, H.1    Hartwick, J.2
  • 3
    • 0031248967 scopus 로고    scopus 로고
    • Effectiveness of decision support systems: Development or reliance effect?
    • Barr, S. H., R. Sharda. 1997. Effectiveness of decision support systems: Development or reliance effect? Decision Support Systems 21 133-146.
    • (1997) Decision Support Systems , vol.21 , pp. 133-146
    • Barr, S.H.1    Sharda, R.2
  • 4
    • 0001170488 scopus 로고
    • A contingency model for the selection of decision strategies
    • Beach, L. R., T. R. Mitchell. 1978. A contingency model for the selection of decision strategies. Acad. Management Rev. 3 439-449.
    • (1978) Acad. Management Rev. , vol.3 , pp. 439-449
    • Beach, L.R.1    Mitchell, T.R.2
  • 5
    • 0002494117 scopus 로고
    • External search effort: An investigation across several product categories
    • Beatty, Sharon E., Scott M. Smith. 1987. External search effort: An investigation across several product categories. J. Consumer Res. 14 83-95.
    • (1987) J. Consumer Res. , vol.14 , pp. 83-95
    • Beatty, S.E.1    Smith, S.M.2
  • 6
    • 0031481103 scopus 로고    scopus 로고
    • The impact of incentives upon risky choice experiments
    • Beattie, J., G. Loomes. 1997. The impact of incentives upon risky choice experiments. J. Risk and Uncertainty 14 155-168.
    • (1997) J. Risk and Uncertainty , vol.14 , pp. 155-168
    • Beattie, J.1    Loomes, G.2
  • 7
    • 0001457731 scopus 로고    scopus 로고
    • The effects of decision support and task contingencies on model formulation: A cognitive perspective
    • Benbasat, I., P. Todd. 1996. The effects of decision support and task contingencies on model formulation: A cognitive perspective. Decision Support Systems 17 241-252.
    • (1996) Decision Support Systems , vol.17 , pp. 241-252
    • Benbasat, I.1    Todd, P.2
  • 8
    • 0022810351 scopus 로고
    • An experimental program investigating color-enhanced and graphical information presentation: An integration of the findings
    • -, A. S. Dexter, P. Todd. 1986. An experimental program investigating color-enhanced and graphical information presentation: An integration of the findings. Comm. ACM 29(11) 1094-1105.
    • (1986) Comm. ACM , vol.29 , Issue.11 , pp. 1094-1105
    • Dexter, A.S.1    Todd, P.2
  • 9
    • 0002937366 scopus 로고
    • Empirical research in managerial support systems: A review and assessment
    • C. Holsapple and A. H. Whinston, eds., Recent Developments in Decision Support Systems Springer-Verlag Publishers
    • -, G. DeSanctis, B. R. Nault. 1993. Empirical research in managerial support systems: A review and assessment. C. Holsapple and A. H. Whinston, eds., Recent Developments in Decision Support Systems. NATO ASI Series F: Computer and Systems Sciences, Vol. 101, Springer-Verlag Publishers 383-437.
    • (1993) NATO ASI Series F: Computer and Systems Sciences , vol.101 , pp. 383-437
    • DeSanctis, G.1    Nault, B.R.2
  • 10
    • 0042152971 scopus 로고
    • Effects of information presentation format on consumer information acquisition
    • B. Anderson, ed.
    • Bettman, J. R., P. Kakkar. 1977. Effects of information presentation format on consumer information acquisition. B. Anderson, ed., Adv. Consumer Res. 3 316-320.
    • (1977) Adv. Consumer Res. , vol.3 , pp. 316-320
    • Bettman, J.R.1    Kakkar, P.2
  • 12
    • 0000595153 scopus 로고
    • The effects of task size and similarity on the decision behavior of bank loan officers
    • Biggs, S. F., J. Bedard, B. G. Gaber, T. J. Linsmeier. 1985. The effects of task size and similarity on the decision behavior of bank loan officers. Management Sci. 31 970-987.
    • (1985) Management Sci. , vol.31 , pp. 970-987
    • Biggs, S.F.1    Bedard, J.2    Gaber, B.G.3    Linsmeier, T.J.4
  • 13
    • 0000272896 scopus 로고
    • The role of involvement in attention and comprehension processes
    • Celsi, Richard L., Jerry C. Olson. 1988. The role of involvement in attention and comprehension processes. J. Consumer Res. 15 210-224.
    • (1988) J. Consumer Res. , vol.15 , pp. 210-224
    • Celsi, R.L.1    Olson, J.C.2
  • 14
    • 49349121973 scopus 로고
    • Problem solving strategies: A selection mechanism, some implications and some data
    • Christensen-Szalanski, J. J. J. 1980. Problem solving strategies: A selection mechanism, some implications and some data. Organ. Behavior and Human Performance 25 307-323.
    • (1980) Organ. Behavior and Human Performance , vol.25 , pp. 307-323
    • Christensen-Szalanski, J.J.J.1
  • 15
    • 85034549694 scopus 로고
    • Consumer Reports
    • Consumer Reports. 1991. Need Organizing. 56(11) 768-774
    • (1991) Need Organizing , vol.56 , Issue.11 , pp. 768-774
  • 16
    • 84980138500 scopus 로고
    • The impact of accuracy and effort feedback and goals on adaptive decision behavior
    • Creyer, E. H., J. R. Bettman, J. W. Payne. 1990. The impact of accuracy and effort feedback and goals on adaptive decision behavior. J. Behavioral Decision Making 3 1-16.
    • (1990) J. Behavioral Decision Making , vol.3 , pp. 1-16
    • Creyer, E.H.1    Bettman, J.R.2    Payne, J.W.3
  • 18
    • 58149407822 scopus 로고
    • Confidence in judgement: Persistance of the illusion of validity
    • Einhorn, H., R. Hogarth. 1978. Confidence in judgement: Persistance of the illusion of validity. Psych. Rev. 85 395-416.
    • (1978) Psych. Rev. , vol.85 , pp. 395-416
    • Einhorn, H.1    Hogarth, R.2
  • 19
    • 0030130222 scopus 로고    scopus 로고
    • Mapping the intellectual structure of research in decision support systems through author cocitation analysis (1971-1993)
    • Eom, S. B. 1996. Mapping the intellectual structure of research in decision support systems through author cocitation analysis (1971-1993). Decision Support Systems 16 315-338.
    • (1996) Decision Support Systems , vol.16 , pp. 315-338
    • Eom, S.B.1
  • 21
    • 0000513339 scopus 로고
    • Audience involvement in advertising: Four levels
    • Greenwald, Anthony A., Clark Leavitt. 1984. Audience involvement in advertising: Four levels. J. Consumer Res. 11 581-592.
    • (1984) J. Consumer Res. , vol.11 , pp. 581-592
    • Greenwald, A.A.1    Leavitt, C.2
  • 22
    • 0001392014 scopus 로고
    • Understanding user evaluations of information Systems
    • Goodhue, Dale. 1995. Understanding user evaluations of information Systems. Management Sci. 41(12) 1827-1995.
    • (1995) Management Sci. , vol.41 , Issue.12 , pp. 1827-1995
    • Goodhue, D.1
  • 23
    • 0001019104 scopus 로고
    • Task-technology fit and individual performance
    • -, R. L. Thompson. 1995. Task-technology fit and individual performance. Management Inform. Systems Quart. 19(2) 213-236.
    • (1995) Management Inform. Systems Quart. , vol.19 , Issue.2 , pp. 213-236
    • Thompson, R.L.1
  • 24
    • 0001488717 scopus 로고
    • The effect of task and graphical format congruence on information processing strategies and decision making performance
    • Jarvenpaa, S. 1989. The effect of task and graphical format congruence on information processing strategies and decision making performance. Management Sci. 35 285-303.
    • (1989) Management Sci. , vol.35 , pp. 285-303
    • Jarvenpaa, S.1
  • 25
    • 0022042828 scopus 로고
    • Effort and accuracy in choice
    • Johnson, E., J. Payne. 1985. Effort and accuracy in choice. Management Sci. 31 395-415.
    • (1985) Management Sci. , vol.31 , pp. 395-415
    • Johnson, E.1    Payne, J.2
  • 27
    • 0001910113 scopus 로고
    • The two camps on rationality
    • R. W. Scholtz, ed., Elsevier Science Publishers, Amsterdam, The Netherlands
    • Jungerman, H. 1985. The two camps on rationality. R. W. Scholtz, ed., Decision Making Under Uncertainty. Elsevier Science Publishers, Amsterdam, The Netherlands.
    • (1985) Decision Making under Uncertainty
    • Jungerman, H.1
  • 28
    • 0346149487 scopus 로고
    • Working paper, MIT Sloan School of Management, Cambridge, MA
    • Keen, P. J. 1979. The marginal economics of effort. Working paper, MIT Sloan School of Management, Cambridge, MA.
    • (1979) The Marginal Economics of Effort
    • Keen, P.J.1
  • 30
    • 84965470384 scopus 로고
    • Information displays and decision processes
    • Kleinmuntz, D. N., D. A. Schkade. 1993. Information displays and decision processes. Psych. Sci. 4 221-227.
    • (1993) Psych. Sci. , vol.4 , pp. 221-227
    • Kleinmuntz, D.N.1    Schkade, D.A.2
  • 31
    • 0001230471 scopus 로고
    • Bounded rationality, ambiguity and the engineering of choice
    • March, J. G. 1978. Bounded rationality, ambiguity and the engineering of choice. Bell J. Econom. 19 587-608.
    • (1978) Bell J. Econom. , vol.19 , pp. 587-608
    • March, J.G.1
  • 32
    • 0010496929 scopus 로고
    • Meta-design considerations in building DSS
    • J. L. Bennett, ed., Addison-Wesley, Reading, MA
    • Moore, J. H., M. G. Chang. 1983. Meta-design considerations in building DSS. J. L. Bennett, ed., Building Decision Support Systems. Addison-Wesley, Reading, MA. 221-226.
    • (1983) Building Decision Support Systems , pp. 221-226
    • Moore, J.H.1    Chang, M.G.2
  • 33
    • 0001456685 scopus 로고
    • Task complexity and contingent processing in decision making: A replication and extension
    • Olshavsky, R. 1979. Task complexity and contingent processing in decision making: A replication and extension. Organ. Behavior and Human Performance 24 300-316.
    • (1979) Organ. Behavior and Human Performance , vol.24 , pp. 300-316
    • Olshavsky, R.1
  • 34
    • 0025625872 scopus 로고
    • The growth in cognitive modeling in human computer interaction since GOMS
    • Olson, J. R., G. M. Olson. 1991. The growth in cognitive modeling in human computer interaction since GOMS. Human Comput. Interaction 5(2&3) 221-266.
    • (1991) Human Comput. Interaction , vol.5 , Issue.2-3 , pp. 221-266
    • Olson, J.R.1    Olson, G.M.2
  • 35
    • 0001101354 scopus 로고
    • Task complexity and contingent processing in decision making: An information search and protocol analysis
    • Payne, J. W. 1976. Task complexity and contingent processing in decision making: An information search and protocol analysis. Organ. Behavior and Human Performance 16 366-387.
    • (1976) Organ. Behavior and Human Performance , vol.16 , pp. 366-387
    • Payne, J.W.1
  • 36
    • 0000945172 scopus 로고
    • Contingent decision behavior
    • -. 1982. Contingent decision behavior. Psych. Bull. 92 382-402.
    • (1982) Psych. Bull. , vol.92 , pp. 382-402
  • 38
    • 0003736067 scopus 로고
    • Cambridge University Press, New York
    • -, -, -. 1993. The Adaptive Decision-maker. Cambridge University Press, New York.
    • (1993) The Adaptive Decision-maker
  • 39
    • 0025405336 scopus 로고
    • Understanding contingent choice: A computer simulation approach
    • -, -, -, E. Coupey. 1990. Understanding contingent choice: A computer simulation approach. IEEE Trans. Systems, Man and Cybernetics 20 296-309.
    • (1990) IEEE Trans. Systems, Man and Cybernetics , vol.20 , pp. 296-309
    • Coupey, E.1
  • 40
    • 0000428577 scopus 로고
    • Central and peripheral routes to advertising effectiveness: The moderating role of involvement
    • Petty, Richard, John T. Caccioppo, David Schumann. 1983. Central and peripheral routes to advertising effectiveness: The moderating role of involvement. J. Consumer Res. 10 135-144.
    • (1983) J. Consumer Res. , vol.10 , pp. 135-144
    • Petty, R.1    Caccioppo, J.T.2    Schumann, D.3
  • 43
    • 0000012462 scopus 로고
    • Decision support system effectiveness: A review and an empirical test
    • Sharda, R., Steve H. Barr, J. C. McDonnell. 1988. Decision support system effectiveness: A review and an empirical test. Management Sci. 34(2) 139-159.
    • (1988) Management Sci. , vol.34 , Issue.2 , pp. 139-159
    • Sharda, R.1    Barr, S.H.2    McDonnell, J.C.3
  • 44
    • 0001990064 scopus 로고
    • The cost of thinking
    • Shugan, S. 1979. The cost of thinking. J. Consumer Res. 7 99-111.
    • (1979) J. Consumer Res. , vol.7 , pp. 99-111
    • Shugan, S.1
  • 45
    • 0024106560 scopus 로고
    • Descriptive analysis for computer-based decision support
    • Silver, M. S. 1988. Descriptive analysis for computer-based decision support. Oper. Res. 36(6) 904-916.
    • (1988) Oper. Res. , vol.36 , Issue.6 , pp. 904-916
    • Silver, M.S.1
  • 46
    • 0001817883 scopus 로고
    • Decision support systems: Directed and non-directed change
    • -1990. Decision support systems: Directed and non-directed change. Inform. Systems Res. 1(1) 47-70.
    • (1990) Inform. Systems Res. , vol.1 , Issue.1 , pp. 47-70
  • 48
    • 0003315999 scopus 로고
    • A decision oriented approach to building DSS
    • J. L. Bennett ed. Addison-Wesley, Reading, MA
    • Stabell, C. B. 1983. A decision oriented approach to building DSS. J. L. Bennett ed. Building Decision Support Systems. Addison-Wesley, Reading, MA. 221-226.
    • (1983) Building Decision Support Systems , pp. 221-226
    • Stabell, C.B.1
  • 49
    • 84910563467 scopus 로고
    • Decision support systems: Alternative perspectives and schools
    • E. R. McLean and H. G. Sol, eds. Elsevier Science Publishers, Amsterdam, The Netherlands
    • -1986. Decision support systems: Alternative perspectives and schools. E. R. McLean and H. G. Sol, eds. Decision Support Systems: A Decade in Perspective. Elsevier Science Publishers, Amsterdam, The Netherlands. 173-182.
    • (1986) Decision Support Systems: A Decade in Perspective , pp. 173-182
  • 50
    • 0002271895 scopus 로고
    • Numeric and linguistic information representation in multiattribute choice
    • Stone, D. N., D. Schkade. 1991. Numeric and linguistic information representation in multiattribute choice. Organ. Behavior and Human Decision Process 49 42-59.
    • (1991) Organ. Behavior and Human Decision Process , vol.49 , pp. 42-59
    • Stone, D.N.1    Schkade, D.2
  • 51
    • 0001219792 scopus 로고
    • Effects of attribute scales on process and performance in multi-attribute choice
    • -, -. 1994. Effects of attribute scales on process and performance in multi-attribute choice. Organ. Behavior and Human Decision Process 59 261-287.
    • (1994) Organ. Behavior and Human Decision Process , vol.59 , pp. 261-287
  • 52
    • 0001457138 scopus 로고
    • A model of financial incentive effects in financial decision making
    • -, D. A. Ziebart. 1995. A model of financial incentive effects in financial decision making. Organ. Performance and Human Decision Processes 61(3) 250-261
    • (1995) Organ. Performance and Human Decision Processes , vol.61 , Issue.3 , pp. 250-261
    • Ziebart, D.A.1
  • 53
    • 38249033502 scopus 로고
    • Information search and decision making: The effects of information display
    • Sundstrom, G. 1987. Information search and decision making: The effects of information display. Acta Psyc. 65 165-179.
    • (1987) Acta Psyc. , vol.65 , pp. 165-179
    • Sundstrom, G.1
  • 55
    • 84980190325 scopus 로고
    • Efficient decision heuristics
    • Thorngate, W. 1980. Efficient decision heuristics. Behavioral Sci. 25 219-225.
    • (1980) Behavioral Sci. , vol.25 , pp. 219-225
    • Thorngate, W.1
  • 56
    • 73549104066 scopus 로고
    • An experimental investigation the impact of computer-based decision aids on the decision making process
    • Todd, P., I. Benbasat. 1991. An experimental investigation the impact of computer-based decision aids on the decision making process. Inform. Systems Res. 2(2) 87-115.
    • (1991) Inform. Systems Res. , vol.2 , Issue.2 , pp. 87-115
    • Todd, P.1    Benbasat, I.2
  • 57
    • 44349157806 scopus 로고
    • An experimental investigation of the impact of computer-based DSS on processing effort
    • -, -. 1992. An experimental investigation of the impact of computer-based DSS on processing effort. MIS Quart. 16(3) 373-393.
    • (1992) MIS Quart. , vol.16 , Issue.3 , pp. 373-393
  • 58
    • 0006067749 scopus 로고
    • Decision-makers, DSS and decision making effort: An experimental investigation
    • -, -. 1993. Decision-makers, DSS and decision making effort: An experimental investigation. INFOR 31(2) 1-21.
    • (1993) INFOR , vol.31 , Issue.2 , pp. 1-21
  • 59
    • 0002899814 scopus 로고
    • The influence of DSS on choice strategies: An experimental analysis of the role of cognitive effort
    • -, -. 1994a. The influence of DSS on choice strategies: An experimental analysis of the role of cognitive effort. Organ. Behavior and Human Decision Processes 60 36-74.
    • (1994) Organ. Behavior and Human Decision Processes , vol.60 , pp. 36-74
  • 60
    • 0028408226 scopus 로고
    • The influence of DSS on choice strategies under conditions of high cognitive load
    • -, -. 1994b. The influence of DSS on choice strategies under conditions of high cognitive load. IEEE Trans. Systems, Man and Cybernetics 24(4) 537-547.
    • (1994) IEEE Trans. Systems, Man and Cybernetics , vol.24 , Issue.4 , pp. 537-547
  • 61
    • 84876601075 scopus 로고    scopus 로고
    • Inducing compensatory information processing through decision aids that facilitate effort reduction: An experimental assessment
    • Forthcoming
    • -, -. 1999. Inducing compensatory information processing through decision aids that facilitate effort reduction: An experimental assessment. Forthcoming in J. Behavioral Decision Making.
    • (1999) J. Behavioral Decision Making
  • 62
    • 84985846653 scopus 로고
    • Cognitive fit: A theory-based analysis of the graphs versus tables literature
    • Vessey, I. 1991. Cognitive fit: A theory-based analysis of the graphs versus tables literature. Decision Sci. 22 219-241.
    • (1991) Decision Sci. , vol.22 , pp. 219-241
    • Vessey, I.1
  • 63
    • 0002316142 scopus 로고
    • Cognitive fit: An empirical study of information acquisition
    • -, D. Galetta. 1991. Cognitive fit: An empirical study of information acquisition. Inform. Systems Res. 2(1) 63-84.
    • (1991) Inform. Systems Res. , vol.2 , Issue.1 , pp. 63-84
    • Galetta, D.1
  • 65
    • 0002945522 scopus 로고
    • Decision support systems: Designing to extend the cognitive limits
    • M. Helander, ed. Elsevier Science Publishers, Amsterdam, The Netherlands
    • Zachary, W. W. 1988. Decision support systems: Designing to extend the cognitive limits. M. Helander, ed. Handbook of Human-Computer Interaction. Elsevier Science Publishers, Amsterdam, The Netherlands.
    • (1988) Handbook of Human-Computer Interaction
    • Zachary, W.W.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.