메뉴 건너뛰기




Volumn 27, Issue 3, 2010, Pages 271-278

Follow-through after calling a nurse telephone advice line: A population-based study

Author keywords

Emergency medicine; Family medicine; Telemedicine

Indexed keywords

ADOLESCENT; ADULT; ARTICLE; CHILD; CONTROLLED STUDY; EMERGENCY WARD; FEMALE; FOLLOW UP; HEALTH CARE PERSONNEL; HEALTH CARE UTILIZATION; HEALTH SERVICE; HEALTH STATUS; HUMAN; LOWEST INCOME GROUP; MAJOR CLINICAL STUDY; MALE; NURSE TELEPHONE ADVICE; PRESCHOOL CHILD; PRIMARY HEALTH CARE; SCHOOL CHILD; SELF CARE; TELECONSULTATION;

EID: 77955240297     PISSN: 02632136     EISSN: 14602229     Source Type: Journal    
DOI: 10.1093/fampra/cmq003     Document Type: Article
Times cited : (24)

References (23)
  • 1
    • 2342641502 scopus 로고    scopus 로고
    • Telephone advice nursing services in a US health maintenance organization
    • Shapiro SE, Izumi S, Tanner CA et al. Telephone advice nursing services in a US health maintenance organization. J Telemed Telecare 2004; 10: 50-4.
    • (2004) J Telemed Telecare , vol.10 , pp. 50-54
    • Shapiro, S.E.1    Izumi, S.2    Tanner, C.A.3
  • 2
    • 33947162877 scopus 로고    scopus 로고
    • Pediatric telephone call centers: how do they affect health care use and costs?
    • Bunik M, Glazner JE, Chandramouli V et al. Pediatric telephone call centers: how do they affect health care use and costs? Pediatrics 2007; 119: e305-13.
    • (2007) Pediatrics , vol.119
    • Bunik, M.1    Glazner, J.E.2    Chandramouli, V.3
  • 3
    • 33847386722 scopus 로고    scopus 로고
    • Computer-supported telephone nurse triage: an evaluation of medical quality and costs
    • Marklund B, Strom M, Mansson J et al. Computer-supported telephone nurse triage: an evaluation of medical quality and costs. J Nurs Manag 2007; 15: 180-7.
    • (2007) J Nurs Manag , vol.15 , pp. 180-187
    • Marklund, B.1    Strom, M.2    Mansson, J.3
  • 4
    • 33748432001 scopus 로고    scopus 로고
    • How safe is triage by an afterhours telephone call center?
    • Kempe A, Bunik M, Ellis J et al. How safe is triage by an afterhours telephone call center? Pediatrics 2006; 118: 457-63.
    • (2006) Pediatrics , vol.118 , pp. 457-463
    • Kempe, A.1    Bunik, M.2    Ellis, J.3
  • 5
    • 0036116892 scopus 로고    scopus 로고
    • An analysis of patient compliance with nurse recommendations from an afterhours call center
    • Moore JD, Saywell RM, Thakker N, Jones TA. An analysis of patient compliance with nurse recommendations from an afterhours call center. Am J Manag Care 2002; 8: 343-51.
    • (2002) Am J Manag Care , vol.8 , pp. 343-351
    • Moore, J.D.1    Saywell, R.M.2    Thakker, N.3    Jones, T.A.4
  • 6
    • 4143145366 scopus 로고    scopus 로고
    • Evaluat patient compliance with nurse advice line recommendations and the impact on healthcare costs [see comment]
    • Bogdan GM, Green JL, Swanson D, Gabow P, Dart RC. Evaluating patient compliance with nurse advice line recommendations and the impact on healthcare costs.[see comment]. Am J Manag Care 2004; 10: 534-42.
    • (2004) Am J Manag Care , vol.10 , pp. 534-542
    • Bogdan, G.M.1    Green, J.L.2    Swanson, D.3    Gabow, P.4    Dart, R.C.5
  • 7
    • 27744448368 scopus 로고    scopus 로고
    • Help on the line: telephone-triage use, outcomes, and satisfaction within an uninsured population
    • Wetta-Hall R, Berg-Copas GM, Dismuke SE. Help on the line: telephone-triage use, outcomes, and satisfaction within an uninsured population. Eval Health Prof 2005; 28: 414-27.
    • (2005) Eval Health Prof , vol.28 , pp. 414-427
    • Wetta-Hall, R.1    Berg-Copas, G.M.2    Dismuke, S.E.3
  • 8
    • 0036071397 scopus 로고    scopus 로고
    • Patient decision making: use of and adherence to telephone-based nurse triage recommendations
    • O'Connell JM, Towles W, Yin M, Malakar CL. Patient decision making: use of and adherence to telephone-based nurse triage recommendations. Med Decis Making 2002; 22: 309-17.
    • (2002) Med Decis Making , vol.22 , pp. 309-317
    • O'Connell, J.M.1    Towles, W.2    Yin, M.3    Malakar, C.L.4
  • 9
    • 0141430970 scopus 로고    scopus 로고
    • Parental compliance with after hours telephone triage advice: nurse advice service versus oncall pediatricians
    • Lee TJ, Baraff LJ, Wall SP et al. Parental compliance with after hours telephone triage advice: nurse advice service versus oncall pediatricians. Clin Pediatr (Phila) 2003; 42: 613-9.
    • (2003) Clin Pediatr (Phila) , vol.42 , pp. 613-619
    • Lee, T.J.1    Baraff, L.J.2    Wall, S.P.3
  • 10
    • 2142769864 scopus 로고    scopus 로고
    • Compliance with advice and appro of emergency presentation following contact with the HealthDirect telephone triage service
    • Sprivulis P, Carey M, Rouse I. Compliance with advice and appropriateness of emergency presentation following contact with the HealthDirect telephone triage service. Emerg Med Australas 2004; 16: 35-40.
    • (2004) Emerg Med Australas , vol.16 , pp. 35-40
    • Sprivulis, P.1    Carey, M.2    Rouse, I.3
  • 11
    • 2942729599 scopus 로고    scopus 로고
    • Outcomes of children referred to an emergency department by an after-hours call center
    • Scarfone RJ, Luberti AA, Mistry RD. Outcomes of children referred to an emergency department by an after-hours call center. Pediatr Emerg Care 2004; 20: 367-72.
    • (2004) Pediatr Emerg Care , vol.20 , pp. 367-372
    • Scarfone, R.J.1    Luberti, A.A.2    Mistry, R.D.3
  • 12
    • 33845351120 scopus 로고    scopus 로고
    • Review of calls to NHS Direct related to attendance in the paediatric emergency department
    • Stewart B, Fairhurst R, Markland J et al. Review of calls to NHS Direct related to attendance in the paediatric emergency department. Emerg Med J 2006; 23: 911-4.
    • (2006) Emerg Med J , vol.23 , pp. 911-914
    • Stewart, B.1    Fairhurst, R.2    Markland, J.3
  • 13
    • 0037504647 scopus 로고    scopus 로고
    • Do callers to NHS Direct follow the advice to attend an accident and emergency department?
    • Foster J, Jessopp L, Chakraborti S. Do callers to NHS Direct follow the advice to attend an accident and emergency department? Emerg Med J 2003; 20: 285-8.
    • (2003) Emerg Med J , vol.20 , pp. 285-288
    • Foster, J.1    Jessopp, L.2    Chakraborti, S.3
  • 14
    • 0037544527 scopus 로고    scopus 로고
    • Callers' ability to understand advice received from a telephone health-line service: comparison of self-reported and registered data
    • Leclerc BS, Dunnigan L, Cote H et al. Callers' ability to understand advice received from a telephone health-line service: comparison of self-reported and registered data. Health Serv Res 2003; 38: 697-710.
    • (2003) Health Serv Res , vol.38 , pp. 697-710
    • Leclerc, B.S.1    Dunnigan, L.2    Cote, H.3
  • 15
    • 77955241395 scopus 로고    scopus 로고
    • RPM Planning Associates Ltd, Nichols Applied Management. Edmonton: Alberta Health and Wellness
    • RPM Planning Associates Ltd, Nichols Applied Management. Evaluation of Health Link Alberta Report. Edmonton: Alberta Health and Wellness, 2006.
    • (2006) Evaluation of Health Link Alberta Report
  • 16
    • 77955262316 scopus 로고    scopus 로고
    • Health Line Systems Inc. (accessed on 20 July 2005)
    • Health Line Systems Inc. http://www.healthlinesystems.com/demos/sf_demo.htm (accessed on 20 July 2005).
  • 18
    • 0036366393 scopus 로고    scopus 로고
    • Identifying and classifying children with chronic conditions using administrative data with the clinical risk group classification system
    • Neff JM, Sharp VL, Muldoon J et al. Identifying and classifying children with chronic conditions using administrative data with the clinical risk group classification system. Ambul Pediatr 2002; 2: 71-9.
    • (2002) Ambul Pediatr , vol.2 , pp. 71-79
    • Neff, J.M.1    Sharp, V.L.2    Muldoon, J.3
  • 19
    • 1242308929 scopus 로고    scopus 로고
    • Clinical Risk Groups (CRGs): a classification system for risk-adjusted capitationbased payment and health care management
    • Hughes JS, Averill RF, Eisenhandler J et al. Clinical Risk Groups (CRGs): a classification system for risk-adjusted capitationbased payment and health care management. Med Care 2004; 42: 81-90.
    • (2004) Med Care , vol.42 , pp. 81-90
    • Hughes, J.S.1    Averill, R.F.2    Eisenhandler, J.3
  • 20
    • 34547262596 scopus 로고    scopus 로고
    • Predicting patient follow-through on telephone nursing advice
    • Valanis BG, Gullion CM, Moscato SR et al. Predicting patient follow-through on telephone nursing advice. Clin Nurs Res 2007; 16: 251-69.
    • (2007) Clin Nurs Res , vol.16 , pp. 251-269
    • Valanis, B.G.1    Gullion, C.M.2    Moscato, S.R.3
  • 21
    • 0037319921 scopus 로고    scopus 로고
    • A model for examining predictors of outcomes of telephone nursing advice
    • Valanis B, Tanner C, Moscato SR et al. A model for examining predictors of outcomes of telephone nursing advice. J Nurs Adm 2003; 33: 91-5.
    • (2003) J Nurs Adm , vol.33 , pp. 91-95
    • Valanis, B.1    Tanner, C.2    Moscato, S.R.3
  • 22
    • 58149260024 scopus 로고    scopus 로고
    • Quality of communication during telephone triage at Dutch out-of-hours centres
    • Derkx HP, Rethans JJ, Maiburg BH et al. Quality of communication during telephone triage at Dutch out-of-hours centres. Patient Educ Couns 2009; 74: 174-8.
    • (2009) Patient Educ Couns , vol.74 , pp. 174-178
    • Derkx, H.P.1    Rethans, J.J.2    Maiburg, B.H.3
  • 23
    • 80051613680 scopus 로고    scopus 로고
    • Alberta Health and Wellness. Edmonton: Alberta Health and Wellness (accessed on 26 November 2009)
    • Alberta Health and Wellness. Alberta Health and Wellness Ambulatory Care Re-Abstraction Study: Executive Report. Edmonton: Alberta Health and Wellness, 2006. http://www.health.alberta.ca/documents/AC-Reabstraction-Report-2006.pdf (accessed on 26 November 2009).
    • (2006) Alberta Health and Wellness Ambulatory Care Re-Abstraction Study: Executive Report


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.