Help on the line: Telephone-triage use, outcomes, and satisfaction within an uninsured population

Evaluation and the Health Professions

Volumn 28, Issue 4, 2005, Pages 414-427

  Wetta Hall, Ruth ^a   Berg Copas, Gina M ^a   Dismuke, S Edwards ^a  

^a UNIVERSITY OF KANSAS SCHOOL OF MEDICINE WICHITA   (United States)

Author keywords

Health care consumption; Low income; Resource utilization; Satisfaction; Telephone triage; Uninsured

Indexed keywords

COUNSELING; EMERGENCY HEALTH SERVICE; HEALTH CARE ACCESS; HEALTH CARE DELIVERY; HEALTH CARE SYSTEM; HEALTH CARE UTILIZATION; HEALTH INSURANCE; HEALTH PROGRAM; HUMAN; LOWEST INCOME GROUP; MEDICAL CARE; NURSING; ONLINE SYSTEM; PATIENT SATISFACTION; RESOURCE MANAGEMENT; REVIEW; TELEPHONE;

ADULT; COMMUNITY HEALTH SERVICES; EDUCATIONAL STATUS; FEMALE; HOTLINES; HUMANS; MALE; MEDICALLY UNINSURED; MIDDLE AGED; NURSING CARE; PATIENT SATISFACTION; QUESTIONNAIRES;

EID: 27744448368     PISSN: 01632787     EISSN: None     Source Type: Journal    
DOI: 10.1177/0163278705281069     Document Type: Review

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