Pediatric telephone call centers: How do they affect health care use and costs?

Pediatrics

Volumn 119, Issue 2, 2007, Pages

  Bunik, Maya ^a,b   Glazner, Judith E ^a   Chandramouli, Vijayalaxmi ^a   Emsermann, Caroline Bublitz ^a   Hegarty, Teresa ^b   Kempe, Allison ^a,b  

^a UNIVERSITY OF COLORADO   (United States)

^b CHILDREN S HOSPITAL   (United States)

Author keywords

Call center; Health care use; Telephone medicine; Telephone triage

Indexed keywords

ARTICLE; COST BENEFIT ANALYSIS; COST CONTROL; EMERGENCY CARE; EMERGENCY HEALTH SERVICE; EMERGENCY WARD; FIRST AID; HEALTH CARE COST; HEALTH CARE FACILITY; HEALTH CARE SYSTEM; HEALTH CARE UTILIZATION; HEALTH SURVEY; HOME CARE; HUMAN; HUMAN EXPERIMENT; OPEN ENDED QUESTIONNAIRE; OUTCOME ASSESSMENT; PEDIATRIC HOSPITAL; PRIORITY JOURNAL; TELEMEDICINE; TELEPHONE;

CHILD HEALTH SERVICES; COLORADO; COSTS AND COST ANALYSIS; EMERGENCIES; FEMALE; HUMANS; INFANT; MALE; OUTCOME ASSESSMENT (HEALTH CARE); TELEPHONE; TRIAGE;

EID: 33947162877     PISSN: 00314005     EISSN: 02105721     Source Type: Journal    
DOI: 10.1542/peds.2006-1511     Document Type: Article

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