An analysis of patient compliance with nurse recommendations from an after-hours call center

American Journal of Managed Care

Volumn 8, Issue 4, 2002, Pages 343-351

  Moore, Joyce D ^a   Saywell Jr , Robert M ^a   Thakker, Nitesh ^a   Jones, Thomas A ^a  

^a INDIANA UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

ARTICLE; CAREGIVER; CHILD; CLINICAL TRIAL; CONTROLLED CLINICAL TRIAL; CONTROLLED STUDY; DEMOGRAPHY; EMERGENCY HEALTH SERVICE; FEMALE; HEALTH CARE QUALITY; HEALTH SERVICE; HEALTH SURVEY; HUMAN; INFANT; LOGISTIC REGRESSION ANALYSIS; MAJOR CLINICAL STUDY; MALE; MANAGED CARE; NURSE PRACTITIONER; OUTCOMES RESEARCH; PARENT; PATIENT COMPLIANCE; PATIENT SATISFACTION; PRIORITY JOURNAL; PROSPECTIVE STUDY; RANDOMIZED CONTROLLED TRIAL; STATISTICAL ANALYSIS; TELEPHONE;

DATA COLLECTION; FEMALE; HEALTH SERVICES RESEARCH; HOTLINES; HUMANS; LOGISTIC MODELS; MALE; MIDWESTERN UNITED STATES; NIGHT CARE; NURSE-PATIENT RELATIONS; PATIENT COMPLIANCE; PATIENT SATISFACTION; PROSPECTIVE STUDIES; REMOTE CONSULTATION; TRIAGE;

EID: 0036116892     PISSN: 10880224     EISSN: None     Source Type: Journal    
DOI: None     Document Type: Article

References (18)

1. The primary care practice in transition: Strategies for managing the evolution from fee for service to prepaid care
2. Patient acceptance and use of an emergency telephone hotline service in pediatric diabetes care
3. Patient phone calls driving you crazy? Here's relief
4. Telephone triage of acute illness by a practice nurse in general practice: Outcomes of care
5. After-hours telephone coverage: The application of an area-wide telephone triage and advice system for pediatric practices
6. Primary care: Nurse-led telephone triage and advice out-of-hours
7. Use of a telephone advice line in an accident and emergency department
8. Outcomes of telephone medical care
9. Review of a computer based telephone helpline in an A&E department
10. Telephone treatment for urinary tract infection
11. Nurse-led telephone-advice lines
12. Patients telephoning A&E for advice: A comparison of expectations and outcomes
13. Telephone triage-identifying the demand
14. Telephone calls to a paediatric accident and emergency department
15. Treatment adherence and clinical outcome: Can we make a difference
16. Pediatric residents' telephone triage experience: Relevant to general pediatric practice?