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1
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77954852423
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Opportunities for Innovation in the Delivery of Interactive Retail Services
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Berry Leonard L., Bolton Ruth N., Bridges Cheryl H., Meyer Jeffrey, Parasuraman A., Seiders Kathleen Opportunities for Innovation in the Delivery of Interactive Retail Services. Journal of Interactive Marketing 2010, 24(2):155-167.
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(2010)
Journal of Interactive Marketing
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Berry, L.L.1
Bolton, R.N.2
Bridges, C.H.3
Meyer, J.4
Parasuraman, A.5
Seiders, K.6
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2
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77954849657
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Consumer Behavior in a Multichannel, Multimedia Retailing Environment
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Dholakia Utpal M., Kahn Barbara E., Reeves Randy, Rindfleisch Aric, Stewart David, Taylor Earl Consumer Behavior in a Multichannel, Multimedia Retailing Environment. Journal of Interactive Marketing 2010, 24(2):86-95.
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(2010)
Journal of Interactive Marketing
, vol.24
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, pp. 86-95
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Dholakia, U.M.1
Kahn, B.E.2
Reeves, R.3
Rindfleisch, A.4
Stewart, D.5
Taylor, E.6
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4
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77954845223
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Strategic Online and Offline Retail Pricing: A Review and Research Agenda
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Grewal Dhruv, Janakiraman Ramkumar, Kalyanam Kirthi, Kannan P.K., Ratchford Brian, Song Reo, Tolerico Stephen Strategic Online and Offline Retail Pricing: A Review and Research Agenda. Journal of Interactive Marketing 2010, 24(2):138-154.
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(2010)
Journal of Interactive Marketing
, vol.24
, Issue.2
, pp. 138-154
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Grewal, D.1
Janakiraman, R.2
Kalyanam, K.3
Kannan, P.K.4
Ratchford, B.5
Song, R.6
Tolerico, S.7
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5
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77954854380
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Brand Equity Management in a Multichannel, Multimedia Retail Environment
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Keller Kevin Lane Brand Equity Management in a Multichannel, Multimedia Retail Environment. Journal of Interactive Marketing 2010, 24(2):58-70.
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(2010)
Journal of Interactive Marketing
, vol.24
, Issue.2
, pp. 58-70
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Keller, K.L.1
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6
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77954847435
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A Customer Lifetime Value-based Approach to Marketing in the Multichannel, Multimedia Retail Environment
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Kumar V. A Customer Lifetime Value-based Approach to Marketing in the Multichannel, Multimedia Retail Environment. Journal of Interactive Marketing 2010, 24(2):71-85.
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(2010)
Journal of Interactive Marketing
, vol.24
, Issue.2
, pp. 71-85
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Kumar, V.1
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7
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33749646938
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Challenges and Opportunities in Multichannel Management
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Neslin Scott A., Grewal Dhruv, Leghorn Robert, Shankar Venkatesh, Teerling Marije L., Thomas Jacquelyn S., Verhoef Peter C. Challenges and Opportunities in Multichannel Management. Journal of Service Research 2006, 9(2):95-112.
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(2006)
Journal of Service Research
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Neslin, S.A.1
Grewal, D.2
Leghorn, R.3
Shankar, V.4
Teerling, M.L.5
Thomas, J.S.6
Verhoef, P.C.7
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8
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70149117271
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Key Issues in Multichannel Customer Management: Current Knowledge and Future Directions
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Neslin Scott A., Shankar Venkatesh Key Issues in Multichannel Customer Management: Current Knowledge and Future Directions. Journal of Interactive Marketing 2009, 23(1):70-81.
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(2009)
Journal of Interactive Marketing
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, pp. 70-81
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Neslin, S.A.1
Shankar, V.2
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10
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77954844605
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Mobile Marketing in the Retailing Environment: Current Insights and Future Research Avenues
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Shankar Venkatesh, Venkatesh Alladi, Hofacker Charles, Naik Prasad Mobile Marketing in the Retailing Environment: Current Insights and Future Research Avenues. Journal of Interactive Marketing 2010, 24(2):111-120.
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(2010)
Journal of Interactive Marketing
, vol.24
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, pp. 111-120
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Shankar, V.1
Venkatesh, A.2
Hofacker, C.3
Naik, P.4
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11
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77954859200
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Interactive Technologies and Retailing Strategy: A Review, Conceptual Framework and Future Research Directions
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Varadarajan Rajan, Srinivasan Raji, Gopal Vadakkepatt Gautham, Yadav Manjit S., Pavlou Paul A., Krishnamurthy Sandeep, Krause Tom Interactive Technologies and Retailing Strategy: A Review, Conceptual Framework and Future Research Directions. Journal of Interactive Marketing 2010, 24(2):96-110.
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(2010)
Journal of Interactive Marketing
, vol.24
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, pp. 96-110
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Varadarajan, R.1
Srinivasan, R.2
Gopal Vadakkepatt, G.3
Yadav, M.S.4
Pavlou, P.A.5
Krishnamurthy, S.6
Krause, T.7
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12
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77954854629
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CRM in Data-rich Multichannel Retailing Environments: A Review and Future Research Directions
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Verhoef Peter C., Venkatesan Rajkumar, McAlister Leigh, Malthouse Edward C., Krafft Manfred, Ganesan Shankar CRM in Data-rich Multichannel Retailing Environments: A Review and Future Research Directions. Journal of Interactive Marketing 2010, 24(2):121-137.
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(2010)
Journal of Interactive Marketing
, vol.24
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, pp. 121-137
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Verhoef, P.C.1
Venkatesan, R.2
McAlister, L.3
Malthouse, E.C.4
Krafft, M.5
Ganesan, S.6
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13
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77954843387
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Crafting Integrated Multichannel Retailing Strategies
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Zhang Jie, Farris Paul W., Irvin John W., Kushwaha Tarun, Steenburgh Thomas J., Weitz Barton A. Crafting Integrated Multichannel Retailing Strategies. Journal of Interactive Marketing 2010, 24(2):168-180.
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(2010)
Journal of Interactive Marketing
, vol.24
, Issue.2
, pp. 168-180
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Zhang, J.1
Farris, P.W.2
Irvin, J.W.3
Kushwaha, T.4
Steenburgh, T.J.5
Weitz, B.A.6
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