-
1
-
-
0036567902
-
Developing and validating an instrument for measuring user-perceived web quality
-
Aladwani, A. M., & Palvia, P. C. (2002). Developing and validating an instrument for measuring user-perceived web quality. Information and Management, 39, 467-476.
-
(2002)
Information and Management
, vol.39
, pp. 467-476
-
-
Aladwani, A.M.1
Palvia, P.C.2
-
2
-
-
41649112685
-
Structural equation modeling in practice: A review and recommended two-step approach
-
Anderson, J. C., & Gerbing, D. W. (1988). Structural equation modeling in practice: A review and recommended two-step approach. Psychological Bulletin, 103, 411-423.
-
(1988)
Psychological Bulletin
, vol.103
, pp. 411-423
-
-
Anderson, J.C.1
Gerbing, D.W.2
-
3
-
-
0034338871
-
Controlling the information flow: Effects on consumers' decision making and preferences
-
Ariely, D. (2000). Controlling the information flow: Effects on consumers' decision making and preferences. Journal of Consumer Research, 27, 233-248.
-
(2000)
Journal of Consumer Research
, vol.27
, pp. 233-248
-
-
Ariely, D.1
-
4
-
-
21344485409
-
Work and or fun: Measuring hedonic and utilitarian shopping value
-
Babin, B. J., Darden, W. R., & Griffin, M. (1994). Work and or fun: Measuring hedonic and utilitarian shopping value. Journal of Consumer Research, 20, 644-656.
-
(1994)
Journal of Consumer Research
, vol.20
, pp. 644-656
-
-
Babin, B.J.1
Darden, W.R.2
Griffin, M.3
-
6
-
-
0038516947
-
An integrative approach to the assessment of e-commerce quality
-
Barnes, S. J., & Vidgen, R. T. (2002). An integrative approach to the assessment of e-commerce quality. Journal of Electronic Commerce Research, 3, 114-127.
-
(2002)
Journal of Electronic Commerce Research
, vol.3
, pp. 114-127
-
-
Barnes, S.J.1
Vidgen, R.T.2
-
7
-
-
33744535216
-
eTransQual: A transaction processbased approach for capturing service quality in online shopping
-
Bauer, H. H., Falk, T., & Hammerschmidt, M. (2006). eTransQual: A transaction processbased approach for capturing service quality in online shopping. Journal of Business Research, 59, 866-875.
-
(2006)
Journal of Business Research
, vol.59
, pp. 866-875
-
-
Bauer, H.H.1
Falk, T.2
Hammerschmidt, M.3
-
8
-
-
0035534147
-
Response styles in marketing research: A cross-national investigation
-
Baumgartner, H., & Steenkamp, J. B. (2001). Response styles in marketing research: A cross-national investigation. Journal of Marketing Research, 38, 143-156.
-
(2001)
Journal of Marketing Research
, vol.38
, pp. 143-156
-
-
Baumgartner, H.1
Steenkamp, J.B.2
-
9
-
-
51249177843
-
Extending the concept of shopping: An investigation of browsing activity
-
Bloch, P. H., Ridgway, N. M., & Sherrell, D. L. (1989). Extending the concept of shopping: An investigation of browsing activity. Journal of the Academy of Marketing Science, 17, 13-21.
-
(1989)
Journal of the Academy of Marketing Science
, vol.17
, pp. 13-21
-
-
Bloch, P.H.1
Ridgway, N.M.2
Sherrell, D.L.3
-
11
-
-
0035532741
-
Improper solutions in structural equation models
-
Chen, F., Bollen, K. A., Paxton, P., Curran, P. J., & Kirby, J. B. (2001). Improper solutions in structural equation models. Sociological Methods & Research, 29, 468-508.
-
(2001)
Sociological Methods & Research
, vol.29
, pp. 468-508
-
-
Chen, F.1
Bollen, K.A.2
Paxton, P.3
Curran, P.J.4
Kirby, J.B.5
-
12
-
-
1242340847
-
Attitude toward the site II: New information
-
Chen, Q. M., Clifford, S. J., & Wells, W. D. (2002). Attitude toward the site II: New information. Journal of Advertising Research, 42, 33-45.
-
(2002)
Journal of Advertising Research
, vol.42
, pp. 33-45
-
-
Chen, Q.M.1
Clifford, S.J.2
Wells, W.D.3
-
13
-
-
33748566804
-
The effect of word of mouth on sales: Online book reviews
-
Chevalier, J. A., & Mayzlin, D. (2006). The effect of word of mouth on sales: Online book reviews. Journal of Marketing Research, 43, 345-354.
-
(2006)
Journal of Marketing Research
, vol.43
, pp. 345-354
-
-
Chevalier, J.A.1
Mayzlin, D.2
-
14
-
-
0035781152
-
Developments of electronic commerce user-consumer satisfaction index (ECUSI) for internet shopping
-
Cho, N., & Park, S. (2001). Developments of electronic commerce user-consumer satisfaction index (ECUSI) for internet shopping. Industrial Management + Data Systems, 101, 400-405.
-
(2001)
Industrial Management + Data Systems
, vol.101
, pp. 400-405
-
-
Cho, N.1
Park, S.2
-
16
-
-
2442682704
-
Influencing the online consumer's behavior: The web experience
-
Constantinides, E. (2004). Influencing the online consumer's behavior: The web experience. Internet Research, 14, 111-126.
-
(2004)
Internet Research
, vol.14
, pp. 111-126
-
-
Constantinides, E.1
-
17
-
-
1842832751
-
Navigational web atmospherics: Explaining the influence of restrictive navigation cues
-
Dailey, L. (2004). Navigational web atmospherics: Explaining the influence of restrictive navigation cues. Journal of Business Research, 57, 795-803.
-
(2004)
Journal of Business Research
, vol.57
, pp. 795-803
-
-
Dailey, L.1
-
18
-
-
55249087535
-
Perceived usefulness, perceived ease of use, and user acceptance of information technology
-
Davis, F. D., Jr. (1989). Perceived usefulness, perceived ease of use, and user acceptance of information technology. MIS Quarterly, 13, 319-340.
-
(1989)
MIS Quarterly
, vol.13
, pp. 319-340
-
-
Davis F.D., Jr.1
-
19
-
-
0000946306
-
Offending estimates in covariance structure analysis: Comments on the causes of and solutions to Heywood cases
-
Dillon, W. R., Kumar, A., & Mulani, N. (1987). Offending estimates in covariance structure analysis: Comments on the causes of and solutions to Heywood cases. Psychological Bulletin, 101, 126-135.
-
(1987)
Psychological Bulletin
, vol.101
, pp. 126-135
-
-
Dillon, W.R.1
Kumar, A.2
Mulani, N.3
-
20
-
-
31644447296
-
Visual complexity: A review
-
Donderi, D. C. (2006). Visual complexity: A review. Psychological Bulletin, 132, 73-97.
-
(2006)
Psychological Bulletin
, vol.132
, pp. 73-97
-
-
Donderi, D.C.1
-
21
-
-
27844547636
-
Cocreating customer value through hyperreality in the prepurchase service experience
-
Edvardsson, B., Enquist, B., & Johnston, R. (2005). Cocreating customer value through hyperreality in the prepurchase service experience. Journal of Services Research, 8, 149-161.
-
(2005)
Journal of Services Research
, vol.8
, pp. 149-161
-
-
Edvardsson, B.1
Enquist, B.2
Johnston, R.3
-
22
-
-
0010514320
-
Atmospheric qualities of online retailing: A conceptual model and implications
-
Eroglu, S. A., Machleit, K. A., & Davis, L. M. (2001). Atmospheric qualities of online retailing: A conceptual model and implications. Journal of Business Research, 54, 177-184.
-
(2001)
Journal of Business Research
, vol.54
, pp. 177-184
-
-
Eroglu, S.A.1
Machleit, K.A.2
Davis, L.M.3
-
23
-
-
0037274423
-
Empirical testing of a model of online store atmospherics and shopper responses
-
Eroglu, S. A., Machleit, K. A., & Davis, L. M. (2003). Empirical testing of a model of online store atmospherics and shopper responses. Psychology & Marketing, 20, 139-150.
-
(2003)
Psychology & Marketing
, vol.20
, pp. 139-150
-
-
Eroglu, S.A.1
Machleit, K.A.2
Davis, L.M.3
-
24
-
-
23444454516
-
For fun and profit: Hedonic value from image interactivity and responses toward an online store
-
Fiore, A. M., Jin, H.-J., & Kim, J. (2005). For fun and profit: Hedonic value from image interactivity and responses toward an online store. Psychology & Marketing, 22, 669-694.
-
(2005)
Psychology & Marketing
, vol.22
, pp. 669-694
-
-
Fiore, A.M.1
Jin, H.-J.2
Kim, J.3
-
25
-
-
0000009769
-
Evaluating structural equation models with unobserved variables and measurement error
-
Fornell, C., & Larker, D. F. (1981). Evaluating structural equation models with unobserved variables and measurement error. Journal of Marketing Research, 8, 39-50.
-
(1981)
Journal of Marketing Research
, vol.8
, pp. 39-50
-
-
Fornell, C.1
Larker, D.F.2
-
28
-
-
77952048764
-
-
Paper presented at the Twelfth International Conference on Information Systems, New York
-
Ghani, J. A., Supnick, R., & Rooney, P. (1991). The experience of flow in computermediated and in face-to-face groups. Paper presented at the Twelfth International Conference on Information Systems, New York.
-
(1991)
The experience of flow in computermediated and in face-to-face groups
-
-
Ghani, J.A.1
Supnick, R.2
Rooney, P.3
-
29
-
-
51249169104
-
The influence of type of advertisement price, and source credibility on perceived quality
-
Gotlieb, J. B., & Sarel, D. (1992). The influence of type of advertisement, price, and source credibility on perceived quality. Journal of the Academy of Marketing Science, 20, 253-260.
-
(1992)
Journal of the Academy of Marketing Science
, vol.20
, pp. 253-260
-
-
Gotlieb, J.B.1
Sarel, D.2
-
30
-
-
33344476046
-
eWOM: The impact of customerto-customer online know-how exchange on customer value and loyalty
-
Gruen, T. W., Osmonbekov, T., & Czaplewski, A. J. (2006). eWOM: The impact of customerto-customer online know-how exchange on customer value and loyalty. Journal of Business Research, 59, 449-456.
-
(2006)
Journal of Business Research
, vol.59
, pp. 449-456
-
-
Gruen, T.W.1
Osmonbekov, T.2
Czaplewski, A.J.3
-
31
-
-
61849121782
-
Consumer e-shopping acceptance: Antecedents in a technology acceptance model
-
Ha, S., & Stoel, L. (2009). Consumer e-shopping acceptance: Antecedents in a technology acceptance model. Journal of Business Research, 62, 565-571.
-
(2009)
Journal of Business Research
, vol.62
, pp. 565-571
-
-
Ha, S.1
Stoel, L.2
-
32
-
-
27144459558
-
Experiments in e-commerce
-
Hantula, D. A. (2005). Experiments in e-commerce. Psychology & Marketing, 22, 103-107.
-
(2005)
Psychology & Marketing
, vol.22
, pp. 103-107
-
-
Hantula, D.A.1
-
33
-
-
0346899242
-
The use of expert judges in scale development: Implications for improving face validity of measures of unobservable constructs
-
Hardesty, D. M., & Bearden, W. O. (2004). The use of expert judges in scale development: Implications for improving face validity of measures of unobservable constructs. Journal of Business Research, 57, 98-107.
-
(2004)
Journal of Business Research
, vol.57
, pp. 98-107
-
-
Hardesty, D.M.1
Bearden, W.O.2
-
34
-
-
56249100394
-
The effect of web interface features on consumer online purchase intentions
-
Hausman, A. V., & Siekpe, J. S. (2009). The effect of web interface features on consumer online purchase intentions. Journal of Business Research, 62, 5-13.
-
(2009)
Journal of Business Research
, vol.62
, pp. 5-13
-
-
Hausman, A.V.1
Siekpe, J.S.2
-
36
-
-
67650706330
-
Cutoff criteria for fit indices in covariance structure analysis: Conventional criteria versus new alternatives
-
Hu, L., & Bentler, P. M. (1999). Cutoff criteria for fit indices in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling, 6, 1-55.
-
(1999)
Structural Equation Modeling
, vol.6
, pp. 1-55
-
-
Hu, L.1
Bentler, P.M.2
-
39
-
-
62649092010
-
Searching for experience on the web: An empirical examination of consumer behavior for search and experience goods
-
Huang, P., Lurie, N. H., & Mitra, S. (2009). Searching for experience on the web: An empirical examination of consumer behavior for search and experience goods. Journal of Marketing, 73, 55-69.
-
(2009)
Journal of Marketing
, vol.73
, pp. 55-69
-
-
Huang, P.1
Lurie, N.H.2
Mitra, S.3
-
40
-
-
0036444642
-
Consumer perceptions of Internet retail service quality
-
Janda, S., Trocchia, P. J., & Gwinner, K. P. (2002). Consumer perceptions of Internet retail service quality. International Journal of Service Industry Management, 13, 412-431.
-
(2002)
International Journal of Service Industry Management
, vol.13
, pp. 412-431
-
-
Janda, S.1
Trocchia, P.J.2
Gwinner, K.P.3
-
41
-
-
34548650160
-
Factors affecting consumer use of the internet for information search
-
Jepsen, A. L. (2007). Factors affecting consumer use of the internet for information search. Journal of Interactive Marketing, 21, 21-34.
-
(2007)
Journal of Interactive Marketing
, vol.21
, pp. 21-34
-
-
Jepsen, A.L.1
-
42
-
-
0002221527
-
Environmental preference in a knowledge-seeking, knowledge-using organism
-
J. Barkow, L. Cosmides, & J. Tooby (Eds.). New York: Oxford University Press
-
Kaplan, S. (1992). Environmental preference in a knowledge-seeking, knowledge-using organism. In J. Barkow, L. Cosmides, & J. Tooby (Eds.), The adapted mind: Evolutionary psychology and the generation of culture (pp. 581-598). New York: Oxford University Press.
-
(1992)
The adapted mind: Evolutionary psychology and the generation of culture
, pp. 581-598
-
-
Kaplan, S.1
-
44
-
-
38949112108
-
The effects of visual and verbal information on attitudes and puchase intentions in internet shopping
-
Kim, M., & Lennon, S. (2008). The effects of visual and verbal information on attitudes and puchase intentions in internet shopping. Psychology & Marketing, 25, 146-178.
-
(2008)
Psychology & Marketing
, vol.25
, pp. 146-178
-
-
Kim, M.1
Lennon, S.2
-
45
-
-
1242308518
-
Dimensional hierarchy of retail website quality
-
Kim, S., & Stoel, L. (2004). Dimensional hierarchy of retail website quality. Information and Management, 41, 619-633.
-
(2004)
Information and Management
, vol.41
, pp. 619-633
-
-
Kim, S.1
Stoel, L.2
-
46
-
-
0001392472
-
Activation research: Psychobiological approaches in consumer research
-
Kroeber-Riel, W. (1979). Activation research: Psychobiological approaches in consumer research. Journal of Consumer Research, 5, 240-250.
-
(1979)
Journal of Consumer Research
, vol.5
, pp. 240-250
-
-
Kroeber-Riel, W.1
-
47
-
-
2442561581
-
The effect of information overload on consumer choice quality in an on-line environment
-
Lee, B.-K., & Lee, W.-N. (2004). The effect of information overload on consumer choice quality in an on-line environment. Psychology & Marketing, 21, 159-183.
-
(2004)
Psychology & Marketing
, vol.21
, pp. 159-183
-
-
Lee, B.-K.1
Lee, W.-N.2
-
48
-
-
59249092896
-
Designing usable online stores: A landscape preference perspective
-
Lee, Y., & Kozar, K. A. (2009). Designing usable online stores: A landscape preference perspective. Information and Management, 46, 31-41.
-
(2009)
Information and Management
, vol.46
, pp. 31-41
-
-
Lee, Y.1
Kozar, K.A.2
-
49
-
-
0013426170
-
Characteristics of virtual experience in electronic commerce: A protocol analysis
-
Li, H., Daugherty, T., & Biocca, F. (2001). Characteristics of virtual experience in electronic commerce: A protocol analysis. Journal of Interactive Marketing, 15, 13-30.
-
(2001)
Journal of Interactive Marketing
, vol.15
, pp. 13-30
-
-
Li, H.1
Daugherty, T.2
Biocca, F.3
-
50
-
-
33751248492
-
The roles of habit and web site quality in e-commerce
-
Liao, C., Palvia, P., & Lin, H.-N. (2006). The roles of habit and web site quality in e-commerce. International Journal of Information Management, 26, 469-483.
-
(2006)
International Journal of Information Management
, vol.26
, pp. 469-483
-
-
Liao, C.1
Palvia, P.2
Lin, H.-N.3
-
51
-
-
0347608384
-
Key dimensions of web design quality as related to consumer response
-
Liu, C., Arnett, K. P., Capella, L. M., & Taylor, R. D. (2001). Key dimensions of web design quality as related to consumer response. Journal of Computer Information Systems, 42, 70-82.
-
(2001)
Journal of Computer Information Systems
, vol.42
, pp. 70-82
-
-
Liu, C.1
Arnett, K.P.2
Capella, L.M.3
Taylor, R.D.4
-
52
-
-
77952017189
-
-
Paper presented at the American Marketing Association Conference, Austin, TX
-
Loiacono, E. T., Watson, R. T., & Goodhue, D. L. (2002). Webqual: A measure of website quality. Paper presented at the American Marketing Association Conference, Austin, TX.
-
(2002)
Webqual: A measure of website quality
-
-
Loiacono, E.T.1
Watson, R.T.2
Goodhue, D.L.3
-
53
-
-
33847013839
-
webQual: An instrument for consumer evaluation of web sites
-
Loiacono, E. T., Watson, R. T., & Goodhue, D. L. (2007). webQual: An instrument for consumer evaluation of web sites. International Journal of Electronic Commerce, 11, 51-87.
-
(2007)
International Journal of Electronic Commerce
, vol.11
, pp. 51-87
-
-
Loiacono, E.T.1
Watson, R.T.2
Goodhue, D.L.3
-
54
-
-
12944314829
-
The role of sensation seeking and need for cognition on web-site evaluations: A resource-matching perspective
-
Martin, B. A. S., Sherrard, M. J., & Wentzel, D. (2005). The role of sensation seeking and need for cognition on web-site evaluations: A resource-matching perspective. Psychology & Marketing, 22, 109-126.
-
(2005)
Psychology & Marketing
, vol.22
, pp. 109-126
-
-
Martin, B.A.S.1
Sherrard, M.J.2
Wentzel, D.3
-
55
-
-
0036257861
-
The effect of dynamic retail experiences on experiential perceptions of value: An internet and catalog comparison
-
Mathwick, C., Malhotra, N. K., & Rigdon, E. (2002). The effect of dynamic retail experiences on experiential perceptions of value: An internet and catalog comparison. Journal of Retailing, 78, 51-60.
-
(2002)
Journal of Retailing
, vol.78
, pp. 51-60
-
-
Mathwick, C.1
Malhotra, N.K.2
Rigdon, E.3
-
56
-
-
0005471654
-
Congruency of scent and music as a driver of in-store evaluations and behavior
-
Mattila, A. S., & Wirtz, J. (2001). Congruency of scent and music as a driver of in-store evaluations and behavior. Journal of Retailing, 77, 273-289.
-
(2001)
Journal of Retailing
, vol.77
, pp. 273-289
-
-
Mattila, A.S.1
Wirtz, J.2
-
57
-
-
0036737350
-
The measurement of web-customer satisfaction: An expectation and disconfirmation approach
-
McKinney, V., Yoon, K., & Zahedi, F. M. (2002). The measurement of web-customer satisfaction: An expectation and disconfirmation approach. Information Systems Research, 13, 296-315.
-
(2002)
Information Systems Research
, vol.13
, pp. 296-315
-
-
McKinney, V.1
Yoon, K.2
Zahedi, F.M.3
-
58
-
-
0039409166
-
Priming effects on product judgments: A hemispheric interpretation
-
Meyers-Levy, J. (1989). Priming effects on product judgments: A hemispheric interpretation. Journal of Consumer Research, 16, 76-86.
-
(1989)
Journal of Consumer Research
, vol.16
, pp. 76-86
-
-
Meyers-Levy, J.1
-
59
-
-
49049086289
-
Can consumers recognize misleading advertising content in a media rich online environment?
-
Mitra, A., Raymond, M. A., & Hopkins, C. D. (2008). Can consumers recognize misleading advertising content in a media rich online environment? Psychology & Marketing, 25, 655-674.
-
(2008)
Psychology & Marketing
, vol.25
, pp. 655-674
-
-
Mitra, A.1
Raymond, M.A.2
Hopkins, C.D.3
-
60
-
-
0007514742
-
Must consumer involvement always imply more information search?
-
Mittal, B. (1989). Must consumer involvement always imply more information search? Advances in Consumer Research, 16, 167-172.
-
(1989)
Advances in Consumer Research
, vol.16
, pp. 167-172
-
-
Mittal, B.1
-
61
-
-
77952047561
-
-
Retrieved December 1 2006 from
-
Muse, D. (2006). Online shopping to grow: Are you ready? Retrieved December 1, 2006, from www.ecommerce-guide.com/news/reearch/article.php/3583651.
-
(2006)
Online shopping to grow: Are you ready?
-
-
Muse, D.1
-
62
-
-
28444494216
-
Evaluating interface esthetics
-
Ngo, D. C. L., Teo, L. S., & Byrne, J. G. (2002). Evaluating interface esthetics. Knowledge and Information Systems, 4, 46-79.
-
(2002)
Knowledge and Information Systems
, vol.4
, pp. 46-79
-
-
Ngo, D.C.L.1
Teo, L.S.2
Byrne, J.G.3
-
63
-
-
33845946494
-
An empirical study on web-based services and customer loyalty
-
Otim, S., & Grover, V. (2006). An empirical study on web-based services and customer loyalty. European Journal of Information Systems, 15, 527-541.
-
(2006)
European Journal of Information Systems
, vol.15
, pp. 527-541
-
-
Otim, S.1
Grover, V.2
-
64
-
-
0036015965
-
Web site usability, design, and performance metrics
-
Palmer, J. W. (2002). Web site usability, design, and performance metrics. Information Systems Research, 13, 151-167.
-
(2002)
Information Systems Research
, vol.13
, pp. 151-167
-
-
Palmer, J.W.1
-
65
-
-
20444499779
-
E-S-QUAL: A multiple-item scale for assessing electronic service quality
-
Parasuraman, A., Zeithaml, V. A., & Malhotra, A. (2005). E-S-QUAL: A multiple-item scale for assessing electronic service quality. Journal of Service Research, 7, 213-233.
-
(2005)
Journal of Service Research
, vol.7
, pp. 213-233
-
-
Parasuraman, A.1
Zeithaml, V.A.2
Malhotra, A.3
-
66
-
-
56549131071
-
Information direction, website reputation and eWOM effect: A moderating role of product type
-
Park, C., & Lee, T. M. (2009). Information direction, website reputation and eWOM effect: A moderating role of product type. Journal of Business Research, 62, 61-67.
-
(2009)
Journal of Business Research
, vol.62
, pp. 61-67
-
-
Park, C.1
Lee, T.M.2
-
68
-
-
0036567901
-
Key dimensions of business-to-consumer web sites
-
Ranganathan, C., & Ganapathy, S. (2002). Key dimensions of business-to-consumer web sites. Information and Management, 39, 457-465.
-
(2002)
Information and Management
, vol.39
, pp. 457-465
-
-
Ranganathan C1
Ganapathy, S.2
-
69
-
-
1842865610
-
Website design: Viewing the web as a cognitive landscape
-
Rosen, D. E., & Purinton, E. (2004). Website design: Viewing the web as a cognitive landscape. Journal of Business Research, 57, 787-794.
-
(2004)
Journal of Business Research
, vol.57
, pp. 787-794
-
-
Rosen, D.E.1
Purinton, E.2
-
71
-
-
26944455503
-
Consumers' decision-making process and their online shopping behavior: A clickstream analysis
-
Senecal, S., Kalczynski, P. J., & Nantel, J. (2005). Consumers' decision-making process and their online shopping behavior: A clickstream analysis. Journal of Business Research, 58, 1599-1608.
-
(2005)
Journal of Business Research
, vol.58
, pp. 1599-1608
-
-
Senecal, S.1
Kalczynski, P.J.2
Nantel, J.3
-
72
-
-
30744441430
-
Understanding web home page perception
-
Singh, S. N., Dalal, N., & Spears, N. (2005). Understanding web home page perception. European Journal of Information Systems, 14, 288-302.
-
(2005)
European Journal of Information Systems
, vol.14
, pp. 288-302
-
-
Singh, S.N.1
Dalal, N.2
Spears, N.3
-
73
-
-
0036257968
-
Customer loyalty in e-commerce: An exploration of its antecedents and consequences
-
Srinivasan, S. S., Anderson, R., & Ponnavolu, K. (2002). Customer loyalty in e-commerce: An exploration of its antecedents and consequences. Journal of Retailing, 78, 41-50.
-
(2002)
Journal of Retailing
, vol.78
, pp. 41-50
-
-
Srinivasan, S.S.1
Anderson, R.2
Ponnavolu, K.3
-
74
-
-
0000482433
-
e-Satisfaction: An initial examination
-
Szymanski, D. M., & Hise, R. T. (2000). e-Satisfaction: An initial examination. Journal of Retailing, 76, 309-322.
-
(2000)
Journal of Retailing
, vol.76
, pp. 309-322
-
-
Szymanski, D.M.1
Hise, R.T.2
-
75
-
-
0034239366
-
Atmospheric effects on shopping behavior: A review of the experimental evidence
-
Turley, L. W., & Milliman, R. E. (2000). Atmospheric effects on shopping behavior: A review of the experimental evidence. Journal of Business Research, 49, 193-211.
-
(2000)
Journal of Business Research
, vol.49
, pp. 193-211
-
-
Turley, L.W.1
Milliman, R.E.2
-
76
-
-
0040008172
-
A model of the antecedents of perceived ease of use: Development and test
-
Venkatesh, V., & Davis, F. D. (1996). A model of the antecedents of perceived ease of use: Development and test. Decision Sciences, 27, 451-481.
-
(1996)
Decision Sciences
, vol.27
, pp. 451-481
-
-
Venkatesh, V.1
Davis, F.D.2
-
77
-
-
1542382496
-
User acceptance of information technology: Toward a unified view
-
Venkatesh, V., Morris, M. G., Davis, G. B., & Davis, F. D. (2003). User acceptance of information technology: Toward a unified view. MIS Quarterly, 27, 425-478.
-
(2003)
MIS Quarterly
, vol.27
, pp. 425-478
-
-
Venkatesh, V.1
Morris, M.G.2
Davis, G.B.3
Davis, F.D.4
-
79
-
-
0038119511
-
eTailQ: Dimensionalizing, measuring and predicting etail quality
-
Wolfinbarger, M., & Gilly, M. C. (2003). eTailQ: Dimensionalizing, measuring and predicting etail quality. Journal of Retailing, 79, 183-198.
-
(2003)
Journal of Retailing
, vol.79
, pp. 183-198
-
-
Wolfinbarger, M.1
Gilly, M.C.2
-
80
-
-
0141935580
-
Consumer perception of e-service quality: From Internet purchaser and non-purchaser perspectives
-
Yang, Z., & Jun, M. (2002). Consumer perception of e-service quality: From Internet purchaser and non-purchaser perspectives. Journal of Business Strategies, 19, 19-41.
-
(2002)
Journal of Business Strategies
, vol.19
, pp. 19-41
-
-
Yang, Z.1
Jun, M.2
-
81
-
-
0003148541
-
Developing a scale to measure the perceived quality of an Internet shopping site (SITEQUAL)
-
Yoo, B., & Donthu, N. (2001). Developing a scale to measure the perceived quality of an Internet shopping site (SITEQUAL). Quarterly Journal of Electronic Commerce, 2, 31-46.
-
(2001)
Quarterly Journal of Electronic Commerce
, vol.2
, pp. 31-46
-
-
Yoo, B.1
Donthu, N.2
-
82
-
-
0001341212
-
Impressions of retail stores: A content analysis of consumer images
-
Zimmer, M. R., & Golden, L. L. (1988). Impressions of retail stores: A content analysis of consumer images. Journal of Retailing, 64, 265-293.
-
(1988)
Journal of Retailing
, vol.64
, pp. 265-293
-
-
Zimmer, M.R.1
Golden, L.L.2
|