What leads to post-implementation success of ERP? An empirical study of the Chinese retail industry

International Journal of Information Management

Volumn 30, Issue 3, 2010, Pages 265-276

  Zhu, Yan ^a,b   Li, Yan ^a   Wang, Weiquan ^c   Chen, Jian ^a,b  

^a Tsinghua University   (China)

^b TSINGHUA UNIVERSITY   (China)

^c CITY UNIVERSITY OF HONG KONG   (Hong Kong)

Author keywords

Chinese retail industry; Enterprise Resource Planning; External support; Implementation quality; Organizational readiness; Post implementation success

Indexed keywords

PROJECT MANAGEMENT; RESOURCE ALLOCATION; SALES;

ENTERPRISE RESOURCE PLANNING SYSTEMS; ENVIRONMENTAL ASPECTS; ORGANIZATIONAL ASPECTS; ORGANIZATIONAL READINESS; POST-IMPLEMENTATION; RETAIL INDUSTRY; SYSTEM CONFIGURATIONS; TECHNOLOGY ORGANIZATION ENVIRONMENTS;

ENTERPRISE RESOURCE PLANNING;

EID: 77950596214     PISSN: 02684012     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.ijinfomgt.2009.09.007     Document Type: Article

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