메뉴 건너뛰기




Volumn 105, Issue 1, 2005, Pages 115-132

Causes influencing the effectiveness of the post-implementation ERP system

Author keywords

Critical path analysis; Manufacturing resource planning; Organizational effectiveness

Indexed keywords

CRITICAL PATH ANALYSIS; EDUCATION; ELECTRONIC COMMERCE; MANAGERS; OPERATIONS RESEARCH; PROCESS ENGINEERING; SOCIETIES AND INSTITUTIONS;

EID: 18844370935     PISSN: 02635577     EISSN: None     Source Type: Journal    
DOI: 10.1108/02635570510575225     Document Type: Article
Times cited : (172)

References (58)
  • 1
    • 0037448867 scopus 로고    scopus 로고
    • Pre-implementation attitudes and organizational readiness for implementing an enterprise resource planning system
    • Abdinnour-Helm, S., Lengnick-Hall, M.L. and Lengnick-Hall, C.A. (2002), "Pre-implementation attitudes and organizational readiness for implementing an enterprise resource planning system", European Journal of Operational Research, Vol. 146 No. 2, pp. 258-73.
    • (2002) European Journal of Operational Research , vol.146 , Issue.2 , pp. 258-273
    • Abdinnour-Helm, S.1    Lengnick-Hall, M.L.2    Lengnick-Hall, C.A.3
  • 2
    • 84986082563 scopus 로고    scopus 로고
    • Change management strategies for successful ERP implementation
    • Aladwani, A.M. (2001), "Change management strategies for successful ERP implementation", Business Process Management Journal, Vol. 7 No. 3, pp. 266-75.
    • (2001) Business Process Management Journal , vol.7 , Issue.3 , pp. 266-275
    • Aladwani, A.M.1
  • 3
    • 0036262707 scopus 로고    scopus 로고
    • Enterprise resource planning (ERP) systems: A research agenda
    • Al-Mashari, M. (2002), "Enterprise resource planning (ERP) systems: a research agenda", Industrial Management & Data Systems, Vol. 102 No. 3, pp. 165-71.
    • (2002) Industrial Management & Data Systems , vol.102 , Issue.3 , pp. 165-171
    • Al-Mashari, M.1
  • 4
    • 84986043557 scopus 로고    scopus 로고
    • ERP implementation: Lessons from a case study
    • Al-Mashari, M. and Al-Mudimigh, A. (2003), "ERP implementation: lessons from a case study", Information Technology & People, Vol. 16 No. 1, pp. 21-34.
    • (2003) Information Technology & People , vol.16 , Issue.1 , pp. 21-34
    • Al-Mashari, M.1    Al-Mudimigh, A.2
  • 6
    • 18844407926 scopus 로고    scopus 로고
    • available at: www.amrreaerch.com
    • AMR (2003), "AMR report", available at: www.amrreaerch.com.
    • (2003) AMR Report
  • 7
    • 18844431202 scopus 로고    scopus 로고
    • ERP's second wave: Post-implementation best practices
    • Anonymous (2002), "ERP's second wave: post-implementation best practices", Government Financial Review, Vol. 18 No. 1, pp. 48-53.
    • (2002) Government Financial Review , vol.18 , Issue.1 , pp. 48-53
  • 8
    • 0037448857 scopus 로고    scopus 로고
    • A strategic framework for the management of ERP enabled e-business change
    • Ash, C.G. and Burn, J.M. (2003), "A strategic framework for the management of ERP enabled e-business change", European Journal of Operational Research, Vol. 146 No. 2, pp. 374-86.
    • (2003) European Journal of Operational Research , vol.146 , Issue.2 , pp. 374-386
    • Ash, C.G.1    Burn, J.M.2
  • 9
    • 0043129190 scopus 로고
    • Determinants of computer system effectiveness in Saudi Arab
    • Atiyyah, H.S. (1989), "Determinants of computer system effectiveness in Saudi Arab", International Studies of Management & Organization, Vol. 19 No. 2, pp. 85-103.
    • (1989) International Studies of Management & Organization , vol.19 , Issue.2 , pp. 85-103
    • Atiyyah, H.S.1
  • 11
    • 18844385590 scopus 로고    scopus 로고
    • Why ERP projects cause panic attacks
    • Betts, M. (2001), "Why ERP projects cause panic attacks", Computerworld, Vol. 1 No. 4, p. 8.
    • (2001) Computerworld , vol.1 , Issue.4 , pp. 8
    • Betts, M.1
  • 12
    • 0008446878 scopus 로고    scopus 로고
    • Europe's SAP scrambles to stem big glitches: Software giant to tighten its watch after snafus at Whirlpool, Hershey
    • 5 November
    • Boudette, N.E. (1999), "Europe's SAP scrambles to stem big glitches: software giant to tighten its watch after snafus at Whirlpool, Hershey", Wall Street Journal, pp. A25-6, 5 November.
    • (1999) Wall Street Journal
    • Boudette, N.E.1
  • 13
    • 0021449280 scopus 로고
    • An assessment of critical success factors
    • Boynton, A.C. and Zmud, R.W. (1984), "An assessment of critical success factors", Sloan Management Review, Vol. 25 No. 4, pp. 17-27.
    • (1984) Sloan Management Review , vol.25 , Issue.4 , pp. 17-27
    • Boynton, A.C.1    Zmud, R.W.2
  • 15
    • 84986132004 scopus 로고    scopus 로고
    • Planning for ERP systems: Analysis and future trend
    • Chen, I.J. (2001), "Planning for ERP systems: analysis and future trend", Business Process Management Journal, Vol. 7 No. 5, pp. 374-86.
    • (2001) Business Process Management Journal , vol.7 , Issue.5 , pp. 374-386
    • Chen, I.J.1
  • 17
    • 0018451997 scopus 로고
    • Comments on the critical success factors method for obtaining management requirements in article by John F. Rockart, 'Chief executives define their own data needs'
    • David, G.B. (1979), "Comments on the critical success factors method for obtaining management requirements in article by John F. Rockart, 'Chief executives define their own data needs'", Harvard Business Review, Vol. 57 No. 2, pp. 81-93.
    • (1979) Harvard Business Review , vol.57 , Issue.2 , pp. 81-93
    • David, G.B.1
  • 18
    • 0042207742 scopus 로고
    • Letter to the editor
    • David, G.B. (1980), "Letter to the editor", MIS Quarterly, Vol. 4 No. 1, pp. 51-61.
    • (1980) MIS Quarterly , vol.4 , Issue.1 , pp. 51-61
    • David, G.B.1
  • 19
    • 0041381189 scopus 로고    scopus 로고
    • Cultural complications of ERP
    • Davison, R. (2002), "Cultural complications of ERP", Communications of the ACM, Vol. 45 No. 7, pp. 109-17.
    • (2002) Communications of the ACM , vol.45 , Issue.7 , pp. 109-117
    • Davison, R.1
  • 20
    • 0001777215 scopus 로고
    • The measurement of end-user computing satisfaction: Theoretical and methodological issues
    • Doll, W.J. and Torkzadeh, G. (1991), "The measurement of end-user computing satisfaction: theoretical and methodological issues", MIS Quarterly, Vol. 15 No. 1, pp. 5-10.
    • (1991) MIS Quarterly , vol.15 , Issue.1 , pp. 5-10
    • Doll, W.J.1    Torkzadeh, G.2
  • 23
    • 18844425866 scopus 로고    scopus 로고
    • ERP optimization: Maximize ROI through improved performance
    • Faleti, S.A. (2001), "ERP optimization: maximize ROI through improved performance", AFP Exchange, Vol. 21 No. 5, pp. 26-9.
    • (2001) AFP Exchange , vol.21 , Issue.5 , pp. 26-29
    • Faleti, S.A.1
  • 24
    • 18844450306 scopus 로고    scopus 로고
    • ERP goes mid-market
    • Forger, G. (2000), "ERP goes mid-market", Modern Materials Handling, Vol. 55 No. 1, pp. 65-71.
    • (2000) Modern Materials Handling , vol.55 , Issue.1 , pp. 65-71
    • Forger, G.1
  • 25
    • 0000998117 scopus 로고    scopus 로고
    • A case study of a fast track SAP R/3 implementation at Guilbert
    • Gibson, N., Holland, C. and Light, B. (1999), "A case study of a fast track SAP R/3 implementation at Guilbert", Electronic Markets, Vol. 9 No. 3, pp. 190-3.
    • (1999) Electronic Markets , vol.9 , Issue.3 , pp. 190-193
    • Gibson, N.1    Holland, C.2    Light, B.3
  • 26
    • 0000264812 scopus 로고    scopus 로고
    • Information systems effectiveness: The construct space and patterns of application
    • Grover, V., Jeong, S.R. and Segars, A.H. (1996), "Information systems effectiveness: the construct space and patterns of application", Information & Management, Vol. 31 No. 4, pp. 177-91.
    • (1996) Information & Management , vol.31 , Issue.4 , pp. 177-191
    • Grover, V.1    Jeong, S.R.2    Segars, A.H.3
  • 27
    • 0036778742 scopus 로고    scopus 로고
    • The critical success factors for ERP implementation: An organizational fit perspective
    • Hong, K.K. and Kim, Y.G. (2002), "The critical success factors for ERP implementation: an organizational fit perspective", Information & Management, Vol. 40 No. 1, pp. 25-41.
    • (2002) Information & Management , vol.40 , Issue.1 , pp. 25-41
    • Hong, K.K.1    Kim, Y.G.2
  • 28
    • 84986018822 scopus 로고    scopus 로고
    • ERP implementation issues in advanced and developing countries
    • Huang, Z. and Palvia, P. (2001), "ERP implementation issues in advanced and developing countries", Business Process Management Journal, Vol. 7 No. 3, pp. 276-84.
    • (2001) Business Process Management Journal , vol.7 , Issue.3 , pp. 276-284
    • Huang, Z.1    Palvia, P.2
  • 29
    • 0033228949 scopus 로고    scopus 로고
    • A structured model for evaluating information systems effectiveness
    • Kanungo, S., Duda, S. and Srinivas, Y. (1999), "A structured model for evaluating information systems effectiveness", Systems Research and Behavioral Science, Vol. 16 No. 6, pp. 495-518.
    • (1999) Systems Research and Behavioral Science , vol.16 , Issue.6 , pp. 495-518
    • Kanungo, S.1    Duda, S.2    Srinivas, Y.3
  • 30
    • 18844426891 scopus 로고    scopus 로고
    • ERP service solution
    • McGee, M.K. (1998), "ERP service solution", InformationWeek, Vol. 712, pp. 161-4.
    • (1998) InformationWeek , vol.712 , pp. 161-164
    • McGee, M.K.1
  • 32
    • 18844426383 scopus 로고    scopus 로고
    • available at: http://mic.iii.org.tw/
    • MIC (2002), "MIC report", available at: http://mic.iii.org.tw/.
    • (2002) MIC Report
  • 33
    • 18844403195 scopus 로고    scopus 로고
    • End-user perceptions of ERP systems: A case study of an international automotive supplier
    • Mirchandani, D. and Motwani, J. (2001), "End-user perceptions of ERP systems: a case study of an international automotive supplier", International Journal of Automotive Technology and Management, Vol. 1 No. 4, pp. 416-20.
    • (2001) International Journal of Automotive Technology and Management , vol.1 , Issue.4 , pp. 416-420
    • Mirchandani, D.1    Motwani, J.2
  • 35
    • 0043127897 scopus 로고
    • An opinion comment on critical success factors work
    • Munro, M.C. (1983), "An opinion comment on critical success factors work", MIS Quarterly, Vol. 7 No. 3, pp. 67-8.
    • (1983) MIS Quarterly , vol.7 , Issue.3 , pp. 67-68
    • Munro, M.C.1
  • 37
    • 0017243083 scopus 로고
    • New approach to the problem of information system effectiveness evaluation
    • Radecki, T. (1976), "New approach to the problem of information system effectiveness evaluation", Information Processing & Management, Vol. 12 No. 5, pp. 319-25.
    • (1976) Information Processing & Management , vol.12 , Issue.5 , pp. 319-325
    • Radecki, T.1
  • 38
    • 0020832685 scopus 로고
    • The management of end user computing
    • Rockart, J.F. and Flannery, L.S. (1983), "The management of end user computing", Communications of the ACM, Vol. 26 No. 10, pp. 776-84.
    • (1983) Communications of the ACM , vol.26 , Issue.10 , pp. 776-784
    • Rockart, J.F.1    Flannery, L.S.2
  • 39
    • 0042254307 scopus 로고    scopus 로고
    • Where ERP leads, training follows
    • Schaaf, D. (1999), "Where ERP leads, training follows", Training, Vol. 36 No. 5, pp. 14-17.
    • (1999) Training , vol.36 , Issue.5 , pp. 14-17
    • Schaaf, D.1
  • 40
    • 18844387181 scopus 로고    scopus 로고
    • The effect of national differences on multinational erp implementation: An exploratory study
    • Sheu, C., Yen, H.R. and Krumwiede, D.W. (2003), "The effect of national differences on multinational erp implementation: an exploratory study", Total Quality Management & Business Excellence, Vol. 14 No. 6, pp. 639-55.
    • (2003) Total Quality Management & Business Excellence , vol.14 , Issue.6 , pp. 639-655
    • Sheu, C.1    Yen, H.R.2    Krumwiede, D.W.3
  • 41
    • 0002227327 scopus 로고    scopus 로고
    • Culture fits and misfits: Is ERP a universal solution?
    • Soh, C., Kien, S.S. and Tay-Yap, J. (2000), "Culture fits and misfits: is ERP a universal solution?", Communications of the ACM, Vol. 43 No. 4, pp. 47-51.
    • (2000) Communications of the ACM , vol.43 , Issue.4 , pp. 47-51
    • Soh, C.1    Kien, S.S.2    Tay-Yap, J.3
  • 43
    • 0037448862 scopus 로고    scopus 로고
    • The impact of strategy and integration mechanisms on enterprise system value: Empirical evidence from manufacturing firms
    • Somers, T.M. and Nelson, K.G. (2003), "The impact of strategy and integration mechanisms on enterprise system value: empirical evidence from manufacturing firms", European Journal of Operational Research, Vol. 146 No. 2, pp. 315-38.
    • (2003) European Journal of Operational Research , vol.146 , Issue.2 , pp. 315-338
    • Somers, T.M.1    Nelson, K.G.2
  • 44
    • 0000199952 scopus 로고
    • Alternative measures of system effectiveness: Associations and implications
    • Srinivasan, A. (1985), "Alternative measures of system effectiveness: associations and implications", MIS Quarterly, Vol. 9 No. 3, pp. 243-53.
    • (1985) MIS Quarterly , vol.9 , Issue.3 , pp. 243-253
    • Srinivasan, A.1
  • 45
    • 8344247065 scopus 로고    scopus 로고
    • Kodak focuses on ERP
    • Stevens, T. (1997), "Kodak focuses on ERP", Industry Week, Vol. 246 No. 15, pp. 130-3.
    • (1997) Industry Week , vol.246 , Issue.15 , pp. 130-133
    • Stevens, T.1
  • 46
    • 0036102866 scopus 로고    scopus 로고
    • Exploring the rationales for ERP and SCM integration
    • Tarn, J.M., Yen, D.C. and Beaumont, M. (2002), "Exploring the rationales for ERP and SCM integration", Industrial Management & Data Systems, Vol. 102 No. 1, pp. 26-34.
    • (2002) Industrial Management & Data Systems , vol.102 , Issue.1 , pp. 26-34
    • Tarn, J.M.1    Yen, D.C.2    Beaumont, M.3
  • 47
    • 0030244206 scopus 로고    scopus 로고
    • Information systems effectiveness: A user satisfaction approach
    • Thong, J.Y.L. and Yap, C.S. (1996), "Information systems effectiveness: a user satisfaction approach", Information Processing & Management, Vol. 32 No. 5, pp. 601-10.
    • (1996) Information Processing & Management , vol.32 , Issue.5 , pp. 601-610
    • Thong, J.Y.L.1    Yap, C.S.2
  • 48
    • 0002538434 scopus 로고    scopus 로고
    • ERP: Promise or pipe dream?
    • Trunick, P.A. (1999), "ERP: promise or pipe dream?", Transportation & Distribution, Vol. 40 No. 1, pp. 23-6.
    • (1999) Transportation & Distribution , vol.40 , Issue.1 , pp. 23-26
    • Trunick, P.A.1
  • 49
    • 84949130229 scopus 로고    scopus 로고
    • Avoiding ERP implementation failure
    • Umble, E.J. and Umble, M.M. (2002), "Avoiding ERP implementation failure", Industrial Management, Vol. 44 No. 1, pp. 25-34.
    • (2002) Industrial Management , vol.44 , Issue.1 , pp. 25-34
    • Umble, E.J.1    Umble, M.M.2
  • 50
    • 0005643095 scopus 로고    scopus 로고
    • How to and how not to - Implementation ERP
    • Vasilash, G.S. (1997), "How to and how not to - implementation ERP", Automotive Design & Production, Vol. 109 No. 8, pp. 64-5.
    • (1997) Automotive Design & Production , vol.109 , Issue.8 , pp. 64-65
    • Vasilash, G.S.1
  • 51
    • 0035780821 scopus 로고    scopus 로고
    • Managing dirty data in organizations using ERP: Lessons from a case study
    • Vosburg, J. and Kumar, A. (2001), "Managing dirty data in organizations using ERP: lessons from a case study", Industrial Management & Data Systems, Vol. 101 No. 1, pp. 21-31.
    • (2001) Industrial Management & Data Systems , vol.101 , Issue.1 , pp. 21-31
    • Vosburg, J.1    Kumar, A.2
  • 52
    • 0000397830 scopus 로고    scopus 로고
    • The case for ERP systems
    • Wagle, D. (1998), "The case for ERP systems", The McKinsey Quarterly, Vol. 2, pp. 9-16.
    • (1998) The McKinsey Quarterly , vol.2 , pp. 9-16
    • Wagle, D.1
  • 54
    • 0002123922 scopus 로고    scopus 로고
    • The role of the CIO and IT function in ERP
    • Willcocks, L.P. and Stykes, R. (2000), "The role of the CIO and IT function in ERP", Communications of the ACM, Vol. 43 No. 4, pp. 32-8.
    • (2000) Communications of the ACM , vol.43 , Issue.4 , pp. 32-38
    • Willcocks, L.P.1    Stykes, R.2
  • 56
    • 0142096452 scopus 로고    scopus 로고
    • Nestle's ERP Odyssey: Nestle USA's costly and protracted struggle with its SAP project is a cautionary tale for any company Internet on an enterprise-wide implementation
    • Worthen, B. (2002), "Nestle's ERP Odyssey: Nestle USA's costly and protracted struggle with its SAP project is a cautionary tale for any company Internet on an enterprise-wide implementation", CIO, Vol. 15 No. 15, pp. 1-5.
    • (2002) CIO , vol.15 , Issue.15 , pp. 1-5
    • Worthen, B.1


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.