An investigation of the relationships among employee empowerment, employee perceived service quality, and employee job satisfaction in a U.S. hospitality organization

Journal of Foodservice Business Research

Volumn 13, Issue 1, 2010, Pages 36-50

  He, Ping ^a   Murrmann, Suzanne K ^b   Perdue, Richard R ^b  

^a TROY UNIVERSITY   (United States)

^b VIRGINIA POLYTECHNIC INSTITUTE AND STATE UNIVERSITY   (United States)

Author keywords

Employee empowerment; Employee perceived service quality; Job satisfaction

Indexed keywords

EID: 77649227728     PISSN: 15378020     EISSN: 15378039     Source Type: Journal    
DOI: 10.1080/15378021003595947     Document Type: Article

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