Employee and Customer Perceptions of Service Quality in an Indian Firm

Applied Psychology

Volumn 53, Issue 2, 2004, Pages 311-327

  Subramony, Mahesh ^a   Beehr, Terry A ^a   Merle Johnson, C ^a  

^a CENTRAL MICHIGAN UNIVERSITY   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 1842783954     PISSN: 0269994X     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1464-0597.2004.00173.x     Document Type: Article

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