Critical success factors and problems in ISO 9000 maintenance

International Journal of Quality and Reliability Management

Volumn 26, Issue 9, 2009, Pages 881-893

  Wahid, Roslina Ab ^a   Corner, James ^a  

^a UNIVERSITY OF WAIKATO   (New Zealand)

Author keywords

Continuous improvement; Critical success factors; ISO 9000 series; Quality management; Service industries

Indexed keywords

EID: 71949124700     PISSN: 0265671X     EISSN: None     Source Type: Journal    
DOI: 10.1108/02656710910995073     Document Type: Article

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