Examining information behavior through social networks: An interdisciplinary review

Journal of Documentation

Volumn 65, Issue 4, 2009, Pages 592-631

  Schultz Jones, Barbara ^a  

^a UNIVERSITY OF NORTH TEXAS   (United States)

Author keywords

Group dynamics; Information organizations; Information science; Social networks

Indexed keywords

EID: 70349622964     PISSN: 00220418     EISSN: None     Source Type: Journal    
DOI: 10.1108/00220410910970276     Document Type: Article

References (89)

1. Acock, A.C. and Hurlbert, J.S. (1990), Social network analysis: a structural perspective for family studies, Journal of Social and Personal Relationships, Vol. 7, No.2, pp. 245-64.
2. Allen, B. (1997), "Information needs: a person-in-situation approach", Information Seeking in Context: Proceedings of an International Conference on Research in Information Needs, Seeking and Use in Different Contexts, Tampere, Finland, 14-16 August 1996, Taylor Graham, London, pp. 111-22, Vakkari, P., Savolainen, R., Dervin, B. (Eds.).
3. Babbie, E.R. (1989), The Practice of Social Research, Wadsworth, Belmont, CA.
4. Balkundi, P. and Kilduff, M. (2006), The ties that lead: a social network approach to leadership, Leadership Quarterly, Vol. 16, No.6, pp. 941-61.
5. Bar-Ilan, J., Shalom, N., Shoham, S., Baruchson-Arbib, S. and Getz, I. (2006), The role of information in a lifetime process: a model of weight maintenance by women over long time periods, available at: http://informationr.net/ir/11-4/paper263.html (accessed 3 October 2006), Information Research, Vol. 11, No.4.
6. Berry, F.S., Brower, R.S., Choi, S.O., Goa, W.X., Jang, H.S., Kwon, M. and Word, J. (2004), Three traditions of network research: what the public management research agenda can learn from other research communities, Public Administration Review, Vol. 64, No.5, pp. 539-52.
7. Bjorneborn, L. and Ingwersen, P. (2004), Toward a basic framework for webometrics, Journal of the American Society for Information Science and Technology, Vol. 55, No.14, pp. 1216-27.
8. Blumberg, H.H. and Hare, A.P. (1999), Sociometry applied to organizational analysis: a review, Action Methods, Vol. 52, No.1, pp. 15-37.
9. Bollen, J., Van de Sompel, H., Smith, J.A. and Luce, R. (2005), Toward alternative metrics of journal impact: a comparison of download and citation data, Information Processing & Management, Vol. 41, No.6, pp. 1419-40.
10. Borgatti, S.P. and Foster, P.C. (2003), The network paradigm in organizational research: a review and typology, Journal of Management, Vol. 29, No.6, pp. 991-1013.
11. Borgatti, S.P. and Molina, J.L. (2003), Ethical and strategic issues in organizational social network analysis, The Journal of Applied Behavioral Science, Vol. 39, No.3, pp. 337-50.
12. Braha, D. and Bar-Yam, Y. (2004), Information flow structure in large-scale product development organizational networks, Journal of Information Technology, Vol. 19, No.4, pp. 244-53.
13. Burt, R.S. (1992), Structural Holes: The Social Structure of Competition, Harvard University Press, Cambridge, MA.
14. Burt, R.S. (2001), Structural holes versus network closure as social capital, Lin, N., Cook, K., Burt, R.S. (Eds.), Social Capital: Theory and Research, pp. 31-56, Aldine Transactions, Piscataway, NJ.
15. Case, D.O. (2002), Looking for Information: A Survey of Research on Information Seeking, Needs and Behavior, Academic Press, San Diego, CA.
16. Chatman, E.A. (2000), Framing social life in theory and research, The New Review of Information Behaviour Research, Vol. 1, No.1, pp. 3-17.
17. Coles, N. (2001), It's not what you know - it's who you know that counts: analysing serious crime groups as social networks, British Journal of Criminology, Vol. 41, No.4, pp. 580-94.
18. Cross, R.L. and Parker, A. (2003), The Hidden Power of Social Networks: Understanding How Work Really Gets Done in Organizations, Harvard Business School Press, Boston, MA.
19. Curtis, W.R. (1979), The Future Use of Social Networks in Mental Health, Social Matrix Research, Boston, MA.
20. Davenport, E. and Snyder, H.W. (2005), Managing social capital, Annual Review of Information Science and Technology, Vol. 39, pp. 517-50.
21. Debackere, K. and Clarysse, B. (1998), Advanced bibliometric methods to model the relationship between entry behavior and networking in emerging technological communities, Journal of the American Society for Information Science, Vol. 49, No.1, pp. 49-58.
22. Dervin, B. and Nilan, M. (1986), Information needs and uses, Annual Review of Information Science and Technology, Vol. 21, pp. 3-33.
23. Dixon, C.M. (2005), Strength of weak ties, Theories of Information Behavior, pp. 344-8, Information Today, Medford, NJ.
24. Doreian, P. and Fararo, T.J. (1985), Structural equivalence in a journal network, Journal of the American Society for Information Science, Vol. 36, No.1, pp. 28-37.
25. Fisher, K.E. (2005), Information grounds, Fisher, K.E., Erdelez, S., McKechnie, L.E.F. (Eds.), Theories of Information Behavior, pp. 185-9, Information Today, Medford, NJ.
26. Fulk, J. and Boyd, B. (1991), Emerging theories of communication in organizations, Journal of Management, Vol. 17, No.2, pp. 407-46.
27. Gazan, R. (2005), Imposing structures: narrative analysis and the design of information systems, Library & Information Science Research, Vol. 27, No.3, pp. 346-62.
28. Gladwell, M. (2000), The Tipping Point, Little, Brown & Company, New York, NY.
29. Granovetter, M.S. (1973), The strength of weak ties, American Journal of Sociology, Vol. 78, pp. 1360-80.
30. Granovetter, M.S. (1983), The strength of weak ties: a network theory revisited, Sociological Theory, Vol. 1, pp. 201-33.
31. Grover, R. and Glazier, J. (1986), A conceptual framework for theory building in library and information science, Library and Information Science Research, Vol. 8, No.3, pp. 227-42.
32. Hara, N., Solomon, P., Kim, S.-L. and Sonnenwald, D.H. (2003), An emerging view of scientific collaboration: scientists' perspectives on collaboration and factors that impact collaboration, Journal of the American Society for Information Science and Technology, Vol. 54, No.10, pp. 952-65.
33. Haythornthwaite, C. (1996), Social network analysis: an approach and techniques for the study of information exchange, Library & Information Science Research, Vol. 18, No.4, pp. 323-42.
34. Haythornthwaite, C. (1998), A social network study of the growth of community among distance learners, available at: http://informationr.net/ir/4-1/paper49.html (accessed 3 October 2006), Information Research, Vol. 4, No.1.
35. Hersberger, J. (2003), A qualitative approach to examining information transfer via social networks among homeless populations, The New Review of Information Behaviour Research, Vol. 4, No.1, pp. 95-108.
36. Huotari, M.-L. (1997), Strategic information management in the pharmaceutical and publishing sectors, Informaatiotutkimus, Vol. 16, No.1, pp. 3-15.
37. Huotari, M.-L. (2000), Information behaviour in value constellation: an example from the context of higher education, Biblioteksbladet: tidskrift foer Svensk biblioteksfoerening, Vol. 3, No.4, pp. 3-20.
38. Huotari, M.-L. and Chatman, E.A. (2001), Using everyday life information seeking to explain organizational behavior, Library & Information Science Research, Vol. 23, No.4, pp. 351-66.
39. Huotari, M.-L. and Iivonen, M. (2005), Knowledge processes: a strategic foundation for the partnership between the university and its library, Library Management, Vol. 26, No.6/7, pp. 324-35.
40. Huotari, M.-L. and Wilson, T.D. (2001), Determining organizational information needs: the critical success factors approach, available at: http://informationr.net/ir/6-3/paper108.html (accessed 3 October 2006), Information Research, Vol. 6, No.3.
41. Johnson, C.A. (2004), Choosing people: the role of social capital in information seeking behaviour, available at: http://informationr.net/ir/10-1/paper201.html (accessed 3 October 2006), Information Research, Vol. 10, No.1.
42. Kadushin, C. (2005), Who benefits from network analysis: ethics of social network research?, Social Networks, Vol. 27, pp. 139-53.
43. Koehly, L.M. and Shivy, V.A. (1998), Social network analysis: a new methodology for counseling research, Journal of Counseling Psychology, Vol. 45, No.1, pp. 3-17.
44. Kretschmer, H. and Aguillo, I.F. (2005), New indicators for gender studies in web networks, Information Processing & Management, Vol. 41, No.6, pp. 1481-94.
45. Leydesdorff, L. (2004), Clusters and maps of science journals based on bi-connected graphs in journal citation reports, Journal of Documentation, Vol. 60, No.4, pp. 371-427.
46. Leydesdorff, L. and Vaughan, L. (2006), Co-occurrence matrices and their applications in information science: extending ACA to the web environment, Journal of the American Society for Information Science and Technology, Vol. 57, No.12, pp. 1616-28.
47. Li-chun, Y., Kretschmer, H., Hanneman, R.A. and Ze-yuan, L. (2006), Connection and stratification in research collaboration: an analysis of the COLLNET network, Information Processing & Management, Vol. 42, No.6, pp. 1599-613.
48. Lin, N (2001), Building a network theory of social capital, Lin, N., Cook, K., Burt, R.S. (Eds.), Social Capital: Theory and Research, pp. 3-29, Aldine Transactions, Piscataway, NJ.
49. Liu, X., Bollen, J., Nelson, M.L. and Van de Sompel, H. (2005), Co-authorship networks in the digital library research community, Information Processing & Management, Vol. 41, No.6, pp. 1462-80.
50. McKechnie, L.E.F., Goodall, G.R., Lajoie-Paquette, D. and Julien, H. (2005), How human information behaviour researchers use each other's work: a basic citation analysis study, available at: http://informationr.net/ir/10-2/paper220.html (accessed 3 October 2006), Information Research, Vol. 10, No.2.
51. Mackenzie, M.L. (2003), An examination of the information flow within a for-profit business unit, Canadian Journal of Information and Library Science, Vol. 27, No.4, p. 91.
52. Mackenzie, M.L. (2005), Managers look to the social network to seek information, available at: http://informationr.net/ir/10-2/paper216.html (accessed 3 October 2006), Information Research, Vol. 10, No.2.
53. Mandell, M.P. (2001), Collaboration through network structures for community building efforts, National Civic Review, Vol. 90, No.3, pp. 279-88.
54. Milgram, S. (1967), The small world problem, Physiology Today, Vol. 2, pp. 60-7.
55. Monge, P.R. and Contractor, N.S. (2003), Theories of Communication Networks, Oxford University Press, New York, NY.
56. Moreno, J.L. (1934), Who Shall Survive?, Beacon Press, New York, NY.
57. Moreno, J.L. (1954), Old and new trends in sociometry: turning points in small group research, Sociometry, Vol. 17, No.2, pp. 179-93.
58. Normann, R. and Ramirez, R. (1994), Designing Interactive Strategy. From Value Chain to Value Constellation, John Wiley & Sons, Chichester.
59. Odi, A. (1982), Creative research and theory building in library and information sciences, College and Research Libraries, Vol. 43, pp. 312-19.
60. Olsson, M. (1998), The discourses of contemporary information science research: an alternative approach, available at: http://informationr.net/ir/4-2/isic/olsson.html (accessed 3 October 2006), Information Research, Vol. 4, No.2.
61. Otte, E. and Rousseau, R. (2002), Social network analysis: a powerful strategy, also for the information sciences, Journal of Information Science, Vol. 28, No.6, pp. 441-53.
62. Park, H.W., Barnett, G.A. and Nam, I.-Y. (2002), Hyperlink-affiliation network structure of top web sites: examining affiliates with hyperlink in Korea, Journal of the American Society for Information Science and Technology, Vol. 53, No.7, pp. 592-601.
63. Perry, C.A. (2003), Network influences on scholarly communication in developmental dyslexia: a longitudinal follow-up, Journal of the American Society for Information Science and Technology, Vol. 54, No.14, pp. 1278-95.
64. Perry-Smith, J.E. (2006), Social yet creative: the role of social relationships in facilitating individual creativity, Academy of Management Journal, Vol. 49, No.1, pp. 85-101.
65. Pettigrew, K.E. (1997), "The role of community health nurses in providing information and referral to the elderly: a study based on social network theory", doctoral dissertation, available at: www.collectionscanada.ca/obj/s4/f2/dsk2/tape15/PQDD_0008/NQ32323.pdf (accessed 3 October 2006).
66. Pettigrew, K.E. (1999), Waiting for chiropody: contextual results from an ethnographic study of the information behaviour among attendees at community clinics, Information Processing and Management, Vol. 35, No.6, pp. 801-17.
67. Pettigrew, K.E. (2000), Lay information provision in community settings: how community health nurses disseminate human services information to the elderly, Library Quarterly, Vol. 70, No.1, pp. 47-85.
68. Pettigrew, K.E. and McKechnie, L.E.F. (2001), The use of theory in information science research, Journal of the American Society for Information Science and Technology, Vol. 52, No.1, pp. 62-73.
69. Pettigrew, K.E., Fidel, R. and Bruce, H. (2001), Conceptual frameworks in information behavior, Annual Review of Information Science and Technology, Vol. 35, pp. 43-78.
70. Phillips, D.M. and Phillips, J.K. (1998), A social network analysis of business logistics and transportation, International Journal of Physical Distribution & Logistics Management, Vol. 28, No.5, pp. 328-48.
71. Remer, R. (1995), Strong sociometry: a definition, Journal of Group Psychotherapy, Psychodrama & Sociometry, Vol. 48, No.2, pp. 69-75.
72. Rindfleisch, A. and Moorman, C. (2001), The acquisition and utilization of information in new product alliances: a strength-of-ties perspective, Journal of Marketing, Vol. 65, No.2, pp. 1-18.
73. Salancik, G.R. (1995), WANTED: a good network theory of organization, Administrative Science Quarterly, Vol. 40, No.2, pp. 345-9.
74. Savolainen, R. (1995), Everyday life information seeking: approaching information seeking in the context of way of life, Library and Information Science Research, Vol. 17, No.3, pp. 259-94.
75. Schneider, J.W. and Borlund, P. (2004), Introduction to bibliometrics for construction and maintenance of thesauri, Journal of Documentation, Vol. 60, No.5, pp. 524-49.
76. Schultz-Jones, B. and Macpherson, J.R. (2005), "Social network analysis studies in the public and private sectors: a cross-professional comparison", poster presented at the ASIST 2005 Annual Meeting in Charlotte, NC, October 30-November 2.
77. Scott, J., Tallia, A., Crosson, J.C., Orzano, A.J., Stroebel, C., DiCicco-Bloom, B., O'Malley, D., Shaw, E. and Crabtree, B. (2005), Social network analysis as an analytic tool for interaction patterns in primary care practices, Annals of Family Medicine, Vol. 3, No.5, pp. 443-8.
78. Sorenson, O. and Waguespack, D.M. (2005), Research on special networks and the organization of research and development: an introductory essay, Journal of Engineering and Technology Management, Vol. 22, No.1 & 2, pp. 1-7.
79. Stokowski, P. (1990), Extending the social groups model: social network analysis in recreation research, Leisure Sciences, Vol. 12, No.3, pp. 251-63.
80. Tang, J.-H. and Yang, H.-L. (2005), User role and perception of requirements in a web-based community of practice, Online Information Review, Vol. 29, No.5, pp. 499-512.
81. Tang, J.-H. and Yang, H.-L. (2006), Emergent user roles and perceived requirements in a social-oriented community, Library Review, Vol. 55, No.8, pp. 508-19.
82. Tichy, N.M., Tushman, M.L. and Fombrun, C. (1979), Social network analysis for organizations, The Academy of Management Review, Vol. 4, No.4, pp. 507-19.
83. Vakkari, P. (1997), "Information seeking in context: a challenging metatheory", Information Seeking in Context: Proceedings of an International Conference on Research in Information Needs, Seeking and Use in Different Contexts, Tampere, Finland, 14-16 August 1996, Taylor Graham, London, pp. 451-64, Vakkari, P., Savolainen, R., Dervin, B. (Eds.).
84. Wasserman, S. and Faust, K. (1999), Social Network Analysis: Methods and Applications, Cambridge University Press, New York, NY.
85. Wathen, C.N. and Harris, R.M. (2006), An examination of the health information seeking experiences of women in rural Ontario, Canada, Information Research, Vol. 11, No.3.
86. White, H.D., Wellman, B. and Nazer, N. (2004), Does citation reflect social structure? Longitudinal evidence from the Globenet interdisciplinary research group, Journal of the American Society for Information Science and Technology, Vol. 55, No.2, pp. 111-25.
87. Wicks, D.A. (1999), The information-seeking behavior of pastoral clergy: a study of the interaction of their work worlds and work roles, Library & Information Science Research, Vol. 21, No.2, pp. 205-26.
88. Wiklund, G. (1998), Information as social and intellectual capital in the research career: a gender perspective, Information Research, Vol. 4, No.2.
89. Wilson, T.D. (2000), Human information behavior, Informing Science, Vol. 3, No.2, pp. 49-55.