"You felt like lingering. . . ": Experiencing "real" service at the winery tasting room

Journal of Travel Research

Volumn 48, Issue 1, 2009, Pages 122-134

  Charters, Steve ^a   Fountain, Joanna ^b   Fish, Nicola ^c  

^a NEOMA BUSINESS SCHOOL   (France)

^b LINCOLN UNIVERSITY   (New Zealand)

^c SWINBURNE UNIVERSITY OF TECHNOLOGY   (Australia)

Author keywords

Hospitality; Service experience; Service quality; Wine tourism

Indexed keywords

CONSUMPTION BEHAVIOR; PERCEPTION; QUALITATIVE ANALYSIS; TOURISM;

AUSTRALASIA; AUSTRALIA; NEW ZEALAND;

EID: 70349203005     PISSN: 00472875     EISSN: 15526763     Source Type: Journal    
DOI: 10.1177/0047287508326508     Document Type: Article

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