Relational benefits and loyalty in retailing: An inter-sector comparison

International Journal of Retail and Distribution Management

Volumn 37, Issue 6, 2009, Pages 493-509

  Ruiz Molina, Maria Eugenia ^a   Gil Saura, Irene ^a   Berenguer Contrí, Gloria ^a  

^a UNIVERSITY OF VALENCIA   (Spain)

Author keywords

Customer loyalty; Customer relations; Retailing

Indexed keywords

EID: 69649083083     PISSN: 09590552     EISSN: None     Source Type: Journal    
DOI: 10.1108/09590550910956232     Document Type: Article

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