Reducing the level of switching costs in mobile communications: The case of Mobile Number Portability

Telecommunications Policy

Volumn 33, Issue 9, 2009, Pages 544-554

  Maicas, Juan Pablo ^a   Polo, Yolanda ^a   Javier Sese, F ^a  

^a UNIVERSITY OF ZARAGOZA   (Spain)

Author keywords

Hierarchical linear model (HLM); Mobile number portability (MNP); Mobile phone services; Regulatory policy; Switching costs

Indexed keywords

HIERARCHICAL LINEAR MODEL (HLM); MOBILE NUMBER PORTABILITY (MNP); MOBILE PHONE SERVICES; REGULATORY POLICY; SWITCHING COSTS;

COMPETITION; COSTS; CUSTOMER SATISFACTION; LAWS AND LEGISLATION; MOBILE PHONES; SALES; SWITCHING; TELECOMMUNICATION EQUIPMENT; TELEPHONE; TELEPHONE SETS; TELEPHONE SYSTEMS;

MOBILE TELECOMMUNICATION SYSTEMS;

EID: 69349091474     PISSN: 03085961     EISSN: None     Source Type: Journal    
DOI: 10.1016/j.telpol.2009.04.003     Document Type: Article

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