A communication metamyth in the workplace: The assumption that more is better

Journal of Business Communication

Volumn 33, Issue 2, 1996, Pages 185-204

  Zimmermann, Stephanie ^a   Sypher, Beverly Davenport ^b   Haas, John W ^c  

^a SAN JOSE STATE UNIVERSITY   (United States)

^b UNIVERSITY OF KANSAS   (United States)

^c UNIVERSITY OF TENNESSEE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 0039907887     PISSN: 00219436     EISSN: 15524582     Source Type: Journal    
DOI: 10.1177/002194369603300206     Document Type: Article

References (48)

1. Adams, G., & Ingersoll, V. (1985). The difficulty of framing a perspective on organizational culture. In P. Frost, L. Moore, M. Louis, C. Lundberg, & J. Martin (Eds.), Organizational culture (pp. 223-234). Beverly Hills, CA: Sage.
2. Albrecht, T., & Ropp, V. (1982). The study of network structuring in organizations through the use of method triangulation. Western Journal of Speech Communication, 46, 162-179.
3. Argyris, C. (1954). The present state of research in human relations in industry. Yale Labor and Management Center.
4. Axley, S. R. (1984). Managerial and organizational communication in terms of the conduit metaphor. Academy of Management Journal, 9, 428-437.
5. Barnard, C. (1938). The functions of the executive. Cambridge, MA: Harvard University Press.
6. Barnard, J. (1991). The information environments of new managers. The Journal of Business Communication, 28, 312-324.
7. Bateman, D. N., & Miller, J. (1981). Employee communication: Messages for the 1980's. The Journal of Business Communication, 18, 3-10.
8. Blanchard, K. (1991). New communication skills, new roles in the 90's. Supervisory Management, 36, 1-2.
9. Bush, J. B., & Frohman, A. L. (1991). Communication in a "network" organization. Organizational Dynamics, 20, 23-35.
10. Cammann, C., Fichman, M., Jenkins, D., & Klesh, J. (1978). The Michigan Assessment Package. Survey Research Center, University of Michigan, Ann Arbor.
11. Clampitt, P., & Downs, C. (1993). Employee perceptions of the relationship between communication and productivity: A field study. The Journal of Business Communication, 30, 5-28.
12. Czarniawska-Joerges, B. (1992). Exploring complex organizations. Newbury Park, CA: Sage Publications.
13. Downs, C. W., Clampitt, P. G., & Pfeiffer, A. L. (1988). Communication and organizational outcomes. In G. Goldhaber & G. Barnett (Eds.), Handbook of organizational communication (pp. 171-211). Norwood, NJ: Ablex Publishing.
14. Eisenberg, E. M. (1984). Ambiguity as strategy in organizational communication. Communication Monographs, 51, 227-242.
15. Eisenberg, E. M., & Witten, M. G. (1987). Reconsidering openness in organizational communication. Academy of Management Review, 12, 418-426.
16. Faules, D. (1982). The use of multi-methods in the organizational setting. Western Journal of Speech Communication, 46, 150-161.
17. Fulk, J., & Boyd, B. (1991). Emerging theories of communication in organizations. Journal of Management, 17, 407-446.
18. Goldhaber, G. (1979). Organizational communication. Dubuque, LA: W. C. Brown.
19. Gouldner, A. (1954). Patterns of industrial bureaucracy. Glencoe, IL: Free Press.
20. Guetzkow, H. (1965). Communications in organizations. In J. March (Ed.), Handbook of organizations (pp. 534-573). Chicago, IL: Rand McNally & Co.
21. Harcourt, J., Richerson, V., & Wattier, M. J. (1991). A national study of middle managers' assessment of organization communication quality. The Journal of Business Communication, 28, 348-365.
22. Huneryager, S. G., & Heckman, I. L. (1967). Human relations in management (2nd ed.). Cincinnati, OH: South-Western Publishing Co.
23. Jablin, F. (1979). Superior-subordinate communication: The state of the art. Psychological Bulletin, 36, 1201-1222.
24. Jick, T. (1979). Mixing qualitative and quantitative methods: Triangulation in action. Administrative Science Quarterly, 24, 602-610.
25. Johns, G. (1991). Substantive and methodological constraints on behavior and attitudes in organizational research. Organizational Behavior and Human Decision Processes, 49, 80-104.
26. Johnson, J. D., Donohue, W., Atkin, C., & Johnson, S. (1995). Differences between organizational and communication factors related to contrasting innovations. The Journal of Business Communication, 32, 65-80.
27. Katz, D., & Kahn, R. L. (1978). The social psychology of organizations (Rev. ed.). New York: John Wiley & Sons.
28. Kramer, M. (1994). Uncertainty reduction during job transitions: An exploratory study of the communication experiences of newcomers and transferees. Management Communication Quarterly, 7, 383-412.
29. Lawler, E., Nadler, D., & Cammann, C. (1980). Organizational assessment. New York: John Wiley and Sons.
30. March, J. G., & Simon, H. A. (1958). Organizations. New York: John Wiley & Sons.
31. McLaurin, D. L., & Bell, S. (1991). Open communication lines before attempting total quality. Quality Progress, 24, 25-28.
32. Morgan, G. (1986). Images of organization. Newbury Park, CA: Sage.
33. Pettit, J., Vaught, B., & Pulley, K. (1990). The role of communication in organizations: Ethical considerations. The Journal of Business Communication, 27, 233-249.
34. Postman, N. (1976). Crazy talk, stupid talk. New York: Dell Publishing.
35. Redding, W. C. (1972). Communication within the organization. New York: Industrial Communication Council.
36. Redding, W. C. & Tompkins, P. K. (1988). Organizational communication; Past and present tenses. In G. Goldhaber & G. Barnett (Eds.). Handbook of organizational communication (pp. 5-33). Norwood, NJ: Ablex Publishing.
37. Reddy, M. J. (1979). The conduit metaphor: A case of frame conflict in our language about language. In A. Ortony (Ed.), Metaphor and thought (pp. 284-324). London: Cambridge University Press.
38. Reilly, B. J., & DiAngelo, J. A. (1990). Communication: A cultural system of meaning and value. Human Relations, 43, 129-140.
39. Schein, E. (1969). Process consultation: Its role in organizational development. Reading, MA: Addison-Wesley.
40. Schein, E. (1985). Organizational culture and leadership. San Francisco, CA: Jossey-Bass.
41. Scott, W. G. (1962). Human relations in management: A behavioral science approach. Homewood, IL: Richard D. Irwin, Inc.
42. Scott, W. G., & Mitchell, T. R. (1976). Organization theory: A structural and behavioral analysis (3rd ed.). Homewood, IL: Richard D. Irwin, Inc.
43. Scott, W. R. (1981). Organizations: Rational, natural, and open systems. Englewood Cliffs, NJ: Prentice-Hall Inc.
44. Smith, K. G., & Grimm, C. M. (1991). A communication-information model of competitive response timing. Journal of Management, 17, 5-23.
45. Stringham, W. C. (1992). Keys to quality communication. Executive Excellence, 9, 9-10.
46. Walsh, R. M., & Birkin, S. J. (1980). Business communications: An annotated bibliography. Westport, CT: Greenwood Press.
47. Weick, K. E. (1987). Theorizing about organizational communication. In F. Jablin, L. Putnam, K. Roberts, & L. Porter (Eds.), Handbook of organizational communication (pp. 97-122). Newbury Park, CA: Sage.
48. Wilson, D. O. (1992). Diagonal communication links within organizations. The Journal of Business Communication, 29, 129-141.