메뉴 건너뛰기




Volumn 143, Issue 2, 2009, Pages 133-146

Assessing organizational citizenship behavior in the french context: Evidence for the four-dimensional model

Author keywords

Citizenship behavior; Four factor model; French employees

Indexed keywords

ADULT; ARTICLE; FACTORIAL ANALYSIS; FEMALE; FRANCE; HUMAN; MALE; MIDDLE AGED; ORGANIZATION; QUESTIONNAIRE; SOCIAL BEHAVIOR;

EID: 67649596052     PISSN: 00223980     EISSN: None     Source Type: Journal    
DOI: 10.3200/JRLP.143.2.133-146     Document Type: Article
Times cited : (37)

References (50)
  • 1
    • 33644910437 scopus 로고    scopus 로고
    • Rewarding good citizens: The relationship between citizenship behavior, gender, and organizational rewards
    • Allen, T. (2006). Rewarding good citizens: The relationship between citizenship behavior, gender, and organizational rewards. Journal of Applied Social Psychology, 36, 120-143.
    • (2006) Journal of Applied Social Psychology , vol.36 , pp. 120-143
    • Allen, T.1
  • 2
    • 0000810266 scopus 로고
    • Job satisfaction and the good soldier: The relationship between affect and employee citizenship
    • Bateman, T., & Organ, D. W. (1983). Job satisfaction and the good soldier: The relationship between affect and employee citizenship. Academy of Management Journal, 26, 586-595.
    • (1983) Academy of Management Journal , vol.26 , pp. 586-595
    • Bateman, T.1    Organ, D.W.2
  • 3
    • 0036347120 scopus 로고    scopus 로고
    • The employee- organization relationship, organizational citizenship behaviors, and superior service quality
    • Bell, S. J., & Mengüç, B. (2002) The employee- organization relationship, organizational citizenship behaviors, and superior service quality. Journal of Retailing, 78, 131-146.
    • (2002) Journal of Retailing , vol.78 , pp. 131-146
    • Bell, S.J.1    Mengüç, B.2
  • 4
    • 4243159210 scopus 로고
    • Significance tests and goodness of fit in the analysis of covariance structures
    • Bentler, P. M., & Bonnett, D. C. (1980). Significance tests and goodness of fit in the analysis of covariance structures. Psychological Bulletin, 80, 588-506.
    • (1980) Psychological Bulletin , vol.80 , pp. 588-506
    • Bentler, P.M.1    Bonnett, D.C.2
  • 6
    • 0035615177 scopus 로고    scopus 로고
    • Trends and emerging values in human resource management in France
    • Cerdin, J.-L., & Peretti, J.-M. (2001). Trends and emerging values in human resource management in France. International Journal of Manpower, 22, 216-225.
    • (2001) International Journal of Manpower , vol.22 , pp. 216-225
    • Cerdin, J.-L.1    Peretti, J.-M.2
  • 8
    • 0038276070 scopus 로고    scopus 로고
    • The relationship between the three components of commitment and employee performance in China
    • Chen, Z. X., & Francesco, A.-M. (2003). The relationship between the three components of commitment and employee performance in China. Journal of Vocational Behavior, 62, 490-510.
    • (2003) Journal of Vocational Behavior , vol.62 , pp. 490-510
    • Chen, Z.X.1    Francesco, A.-M.2
  • 9
    • 0032278269 scopus 로고    scopus 로고
    • The role of organizational citizenship behavior in turnover: Conceptualization and preliminary tests of key hypotheses
    • Chen, X.-P., Hui, C., & Sego, D. J. (1998). The role of organizational citizenship behavior in turnover: Conceptualization and preliminary tests of key hypotheses. Journal of Applied Psychology, 83, 922-931.
    • (1998) Journal of Applied Psychology , vol.83 , pp. 922-931
    • Chen, X.-P.1    Hui, C.2    Sego, D.J.3
  • 10
    • 33746102920 scopus 로고    scopus 로고
    • The relationship between multiple commitments and organizational citizenship behavior in Arab and Jewish culture
    • Cohen, A. (2006). The relationship between multiple commitments and organizational citizenship behavior in Arab and Jewish culture. Journal of Vocational Behavior, 69, 105-118.
    • (2006) Journal of Vocational Behavior , vol.69 , pp. 105-118
    • Cohen, A.1
  • 12
    • 34447307139 scopus 로고    scopus 로고
    • Organizational citizenship behaviour and turnover intention: A cross-cultural study
    • Coyne, I., & Ong, T. (2007). Organizational citizenship behaviour and turnover intention: A cross-cultural study. International Journal of Human Resource Management, 18, 1085-1097.
    • (2007) International Journal of Human Resource Management , vol.18 , pp. 1085-1097
    • Coyne, I.1    Ong, T.2
  • 13
    • 33745240000 scopus 로고    scopus 로고
    • Comportements de citoyenneté organisationnelle et anticipation de la performance professionnelle: Une approche expérimentale [Organizational citizenship behavior and anticipation of job performance: An experimental approach]
    • Dagot, L., & Vonthron, A.-M. (2003). Comportements de citoyenneté organisationnelle et anticipation de la performance professionnelle: Une approche expérimentale [Organizational citizenship behavior and anticipation of job performance: An experimental approach]. Psychologie du Travail et des Organisations, 9, 69-88.
    • (2003) Psychologie du Travail et des Organisations , vol.9 , pp. 69-88
    • Dagot, L.1    Vonthron, A.-M.2
  • 14
    • 0142059941 scopus 로고    scopus 로고
    • Examining the roles of job involvement and work centrality in predicting organizational citizenship behaviors and job performance
    • Diefendorff, J., Brown, D., Kamin, A., & Lord, R. (2002). Examining the roles of job involvement and work centrality in predicting organizational citizenship behaviors and job performance. Journal of Organizational Behavior, 23, 93-108.
    • (2002) Journal of Organizational Behavior , vol.23 , pp. 93-108
    • Diefendorff, J.1    Brown, D.2    Kamin, A.3    Lord, R.4
  • 15
    • 22644451565 scopus 로고    scopus 로고
    • Getting more than you pay for: Organizational citizenship behavior and pay-for-performance plans
    • Decktop, J. R., Mangel, R., & Cirka, C. C. (1999). Getting more than you pay for: Organizational citizenship behavior and pay-for-performance plans. Academy of Management Journal, 42, 420-428.
    • (1999) Academy of Management Journal , vol.42 , pp. 420-428
    • Decktop, J.R.1    Mangel, R.2    Cirka, C.C.3
  • 16
    • 67649597783 scopus 로고    scopus 로고
    • Le rôle des comportements citoyens dans l'intention de partir des commerciaux [Organizational citizenship behavior and intent to quit among salespersons]
    • Grima, F. (2007). Le rôle des comportements citoyens dans l'intention de partir des commerciaux [Organizational citizenship behavior and intent to quit among salespersons]. Revue de Gestion des Ressources Humaines, 63, 28-41.
    • (2007) Revue de Gestion des Ressources Humaines , vol.63 , pp. 28-41
    • Grima, F.1
  • 18
    • 33947385053 scopus 로고    scopus 로고
    • Expanding the criterion domain? A quantitative review of the OCB literature
    • Hoffman, B. J., Blair, C. A., Meriac, J. P., & Woehr, D. J. (2007). Expanding the criterion domain? A quantitative review of the OCB literature. Journal of Applied Psychology, 92, 555-566.
    • (2007) Journal of Applied Psychology , vol.92 , pp. 555-566
    • Hoffman, B.J.1    Blair, C.A.2    Meriac, J.P.3    Woehr, D.J.4
  • 19
    • 67650706330 scopus 로고    scopus 로고
    • Cutoff criteria for fit indices in covariance structure analysis: Conventional criteria versus new alternatives
    • Hu, L. T., & Bentler, P. M. (1999). Cutoff criteria for fit indices in covariance structure analysis: Conventional criteria versus new alternatives. Structural Equation Modeling, 6, 1-55.
    • (1999) Structural Equation Modeling , vol.6 , pp. 1-55
    • Hu, L.T.1    Bentler, P.M.2
  • 20
    • 2442433752 scopus 로고    scopus 로고
    • Employment relationships in China: Do workers relate to the organization or to people?
    • Hui, C., Lee, C., & Rousseau, D. (2004). Employment relationships in China: Do workers relate to the organization or to people? Organization Science, 15, 232-240.
    • (2004) Organization Science , vol.15 , pp. 232-240
    • Hui, C.1    Lee, C.2    Rousseau, D.3
  • 21
    • 84869308815 scopus 로고    scopus 로고
    • Invest in France Agency, Retrieved June 1, 2008, from
    • Invest in France Agency. (2008). American investments in France: Investment projects from 1994 to 2007. Retrieved June 1, 2008, from http://www.invest-in-france.org/ uploads/files-fr/08-09-12-144926-American- invesments-in-France-map.pdf
    • (2008) American investments in France: Investment projects from 1994 to 2007
  • 22
    • 0033177188 scopus 로고    scopus 로고
    • Organizational citizenship behavior: Comparing perspectives of supervisors and subordinates across four international samples
    • Lam, S. S. K., Hui, C., & Law, K. S. (1999). Organizational citizenship behavior: Comparing perspectives of supervisors and subordinates across four international samples. Journal of Applied Psychology, 84, 594-601.
    • (1999) Journal of Applied Psychology , vol.84 , pp. 594-601
    • Lam, S.S.K.1    Hui, C.2    Law, K.S.3
  • 23
    • 0036481258 scopus 로고    scopus 로고
    • The nature and dimensionality of organizational citizenship behavior: A critical review and meta-analysis
    • LePine, J., Erez, A., & Johnson, D. (2002). The nature and dimensionality of organizational citizenship behavior: A critical review and meta-analysis. Journal of Applied Psychology, 87, 52-65.
    • (2002) Journal of Applied Psychology , vol.87 , pp. 52-65
    • LePine, J.1    Erez, A.2    Johnson, D.3
  • 24
    • 4644346832 scopus 로고    scopus 로고
    • Confirmatory factor analysis and invariance of an organizational citizenship behaviour measure across samples in a Dutch-speaking context
    • Lievens, F., & Anseel, F. (2004). Confirmatory factor analysis and invariance of an organizational citizenship behaviour measure across samples in a Dutch-speaking context. Journal of Occupational and Organizational Psychology, 77, 299-306.
    • (2004) Journal of Occupational and Organizational Psychology , vol.77 , pp. 299-306
    • Lievens, F.1    Anseel, F.2
  • 25
    • 0032378420 scopus 로고    scopus 로고
    • Some possible antecedents and consequences of in-role and extra-role salesperson performance
    • MacKensie, S. B., Podsakoff, P. M., & Ahearne, M. (1998). Some possible antecedents and consequences of in-role and extra-role salesperson performance. Journal of Marketing, 62, 87-98.
    • (1998) Journal of Marketing , vol.62 , pp. 87-98
    • MacKensie, S.B.1    Podsakoff, P.M.2    Ahearne, M.3
  • 26
    • 21144478843 scopus 로고
    • The impact of organizational citizenship behavior on evaluations of salesperson performance
    • MacKensie, S. B., Podsakoff, P. M., & Fetter, R. (1993). The impact of organizational citizenship behavior on evaluations of salesperson performance. Journal of Marketing, 57, 70-80.
    • (1993) Journal of Marketing , vol.57 , pp. 70-80
    • MacKensie, S.B.1    Podsakoff, P.M.2    Fetter, R.3
  • 27
    • 43949152336 scopus 로고
    • A review of current practices for evaluating causal models in organizational behavior and human resources management research
    • Medsker, G. J., Williams, L. J., & Holahan, P. J. (1994). A review of current practices for evaluating causal models in organizational behavior and human resources management research. Journal of Management, 20, 439-464.
    • (1994) Journal of Management , vol.20 , pp. 439-464
    • Medsker, G.J.1    Williams, L.J.2    Holahan, P.J.3
  • 28
    • 0000663132 scopus 로고    scopus 로고
    • Some basic issues related to contextual performance and organizational citizenship behavior in human resource management
    • Motowidlo, S. J. (2000). Some basic issues related to contextual performance and organizational citizenship behavior in human resource management. Human Resource Management Review, 10, 115-126.
    • (2000) Human Resource Management Review , vol.10 , pp. 115-126
    • Motowidlo, S.J.1
  • 31
    • 0002551480 scopus 로고
    • The motivational basis of organizational citizenship behavior
    • B. M. Staw & L. L. Cummings Eds, Greenwich, CT: JAI Press
    • Organ, D. W. (1990). The motivational basis of organizational citizenship behavior. In B. M. Staw & L. L. Cummings (Eds.), Research in organizational behavior (pp. 43-72). Greenwich, CT: JAI Press.
    • (1990) Research in organizational behavior , pp. 43-72
    • Organ, D.W.1
  • 33
    • 84986042788 scopus 로고
    • A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior
    • Organ, D. W., & Ryan, K. (1995). A meta-analytic review of attitudinal and dispositional predictors of organizational citizenship behavior. Personnel Psychology, 48, 775-802.
    • (1995) Personnel Psychology , vol.48 , pp. 775-802
    • Organ, D.W.1    Ryan, K.2
  • 34
    • 84869291310 scopus 로고    scopus 로고
    • Engagement organisationnel, intention de retrait et comportements citoy-ens: L'influence de la satisfaction au travail [Organizational commitment, withdrawals intentions and organizational citizenship behaviors: The job satisfaction influence]
    • Paillé, P. (2004). Engagement organisationnel, intention de retrait et comportements citoy-ens: L'influence de la satisfaction au travail [Organizational commitment, withdrawals intentions and organizational citizenship behaviors: The job satisfaction influence]. Revue de Gestion des Ressources Humaines, 53, 37-46.
    • (2004) Revue de Gestion des Ressources Humaines , vol.53 , pp. 37-46
    • Paillé, P.1
  • 35
    • 0042409344 scopus 로고    scopus 로고
    • The cultural matrix of organizational citizenship behavior: Some preliminary conceptual and empirical observations
    • Paine, J., & Organ, D. W. (2000). The cultural matrix of organizational citizenship behavior: Some preliminary conceptual and empirical observations. Human Resource Management Review, 1, 45-59.
    • (2000) Human Resource Management Review , vol.1 , pp. 45-59
    • Paine, J.1    Organ, D.W.2
  • 36
    • 0031111088 scopus 로고    scopus 로고
    • Organizational citizenship behavior and the quantity and quality of work group performance
    • Podsakoff, P. M., Ahearne, M., & MacKenzie, S. B. (1997) Organizational citizenship behavior and the quantity and quality of work group performance. Journal of Applied Psychology, 82, 262-270.
    • (1997) Journal of Applied Psychology , vol.82 , pp. 262-270
    • Podsakoff, P.M.1    Ahearne, M.2    MacKenzie, S.B.3
  • 37
    • 21344475299 scopus 로고
    • Organizational citizenship behaviors and sales unit effectiveness
    • Podsakoff, P. M., & MacKensie, S. B. (1994). Organizational citizenship behaviors and sales unit effectiveness. Journal of Marketing Research, 31, 351-363.
    • (1994) Journal of Marketing Research , vol.31 , pp. 351-363
    • Podsakoff, P.M.1    MacKensie, S.B.2
  • 38
    • 0000987727 scopus 로고    scopus 로고
    • Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research
    • Podsakoff, P. M., MacKensie, S. B., Paine, J., & Bachrach, D. (2000). Organizational citizenship behaviors: A critical review of the theoretical and empirical literature and suggestions for future research. Journal of Management, 26, 513-563.
    • (2000) Journal of Management , vol.26 , pp. 513-563
    • Podsakoff, P.M.1    MacKensie, S.B.2    Paine, J.3    Bachrach, D.4
  • 39
    • 0000893909 scopus 로고
    • Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors
    • Podsakoff, P. M., MacKensie, S. B., Moorman R. H., & Fetter, R. (1990). Transformational leader behaviors and their effects on followers' trust in leader, satisfaction, and organizational citizenship behaviors. Leadership Quarterly, 1, 107-142.
    • (1990) Leadership Quarterly , vol.1 , pp. 107-142
    • Podsakoff, P.M.1    MacKensie, S.B.2    Moorman, R.H.3    Fetter, R.4
  • 40
    • 0032061554 scopus 로고    scopus 로고
    • The influence of job satisfaction, organizational commitment, and fairness perceptions on organizational citizenship behavior
    • Schappe, S. (1998). The influence of job satisfaction, organizational commitment, and fairness perceptions on organizational citizenship behavior. The Journal of Psychology, 132, 277-290.
    • (1998) The Journal of Psychology , vol.132 , pp. 277-290
    • Schappe, S.1
  • 41
    • 2542553531 scopus 로고    scopus 로고
    • Evaluating the fit of structural equation models: Tests of significance and descriptive goodness-of-fit measures
    • Schermelleh-Engel, K. S., Moosbrugger, H., & Müller, H. (2003). Evaluating the fit of structural equation models: Tests of significance and descriptive goodness-of-fit measures. Methods of Psychological Research Online, 8, 23-74.
    • (2003) Methods of Psychological Research Online , vol.8 , pp. 23-74
    • Schermelleh-Engel, K.S.1    Moosbrugger, H.2    Müller, H.3
  • 42
    • 58149367515 scopus 로고
    • Organizational citizenship behavior: Its nature and antecedents
    • Smith, C. A., Organ, D. W., & Near, J. P. (1983). Organizational citizenship behavior: Its nature and antecedents. Journal of Applied Psychology, 68, 653-663.
    • (1983) Journal of Applied Psychology , vol.68 , pp. 653-663
    • Smith, C.A.1    Organ, D.W.2    Near, J.P.3
  • 43
    • 0042364928 scopus 로고    scopus 로고
    • Organizational commitment and performance among guest workers and citizens of Arab country
    • Shaw, J. D., Delery, J. E., & Abdulla, M. (2003). Organizational commitment and performance among guest workers and citizens of Arab country. Journal of Business Research, 56, 1021-1030.
    • (2003) Journal of Business Research , vol.56 , pp. 1021-1030
    • Shaw, J.D.1    Delery, J.E.2    Abdulla, M.3
  • 44
    • 67649579656 scopus 로고
    • Method variance as an artefact in self-reported affect and perceptions at work: Myth or significant problem?
    • Spector, P. E. (1987). Method variance as an artefact in self-reported affect and perceptions at work: Myth or significant problem? Journal of Applied Psychology, 86, 114 - 121.
    • (1987) Journal of Applied Psychology , vol.86 , pp. 114-121
    • Spector, P.E.1
  • 45
    • 0001445819 scopus 로고
    • Justice and organizational citizenship behavior: What is the relationship?
    • Tansky, J. (1993). Justice and organizational citizenship behavior: What is the relationship? Employee Responsibilities and Rights Journal, 6, 195-207.
    • (1993) Employee Responsibilities and Rights Journal , vol.6 , pp. 195-207
    • Tansky, J.1
  • 46
    • 10944231253 scopus 로고    scopus 로고
    • Why should I be generous when have valued and accessible alternatives? Alternative exchange partners and OCB
    • Thau, S., Bennett, R. J., Stahlberg, D., & Werner, J. M. (2004). Why should I be generous when have valued and accessible alternatives? Alternative exchange partners and OCB. Journal of Organizational Behavior, 25, 607-626.
    • (2004) Journal of Organizational Behavior , vol.25 , pp. 607-626
    • Thau, S.1    Bennett, R.J.2    Stahlberg, D.3    Werner, J.M.4
  • 47
    • 37349020617 scopus 로고    scopus 로고
    • The internationalisation of HRM through reverse transfer: Two case studies of French multinationals in Scotland
    • Thory, K. (2008). The internationalisation of HRM through reverse transfer: Two case studies of French multinationals in Scotland. Human Resource Management Journal, 18, 54-71.
    • (2008) Human Resource Management Journal , vol.18 , pp. 54-71
    • Thory, K.1
  • 48
    • 3042831177 scopus 로고    scopus 로고
    • A bi-cultural comparison of organizational citizenship behavior: Does the OCB phenomenon transcend national culture?
    • Turnipseed, D., & Murkison, E. (2000). A bi-cultural comparison of organizational citizenship behavior: Does the OCB phenomenon transcend national culture? International Journal of Organizational Analysis, 8, 200-222.
    • (2000) International Journal of Organizational Analysis , vol.8 , pp. 200-222
    • Turnipseed, D.1    Murkison, E.2
  • 49
    • 84965736505 scopus 로고
    • Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors
    • Williams, L., & Anderson, S. (1991). Job satisfaction and organizational commitment as predictors of organizational citizenship and in-role behaviors. Journal of Management, 17, 601-617.
    • (1991) Journal of Management , vol.17 , pp. 601-617
    • Williams, L.1    Anderson, S.2
  • 50
    • 0038795487 scopus 로고    scopus 로고
    • Organizational citizenship behaviors and service quality as external effectiveness of contact employees
    • Yoon, M. H., & Suh, J. (2003). Organizational citizenship behaviors and service quality as external effectiveness of contact employees. Journal of Business Research, 56, 597-611.
    • (2003) Journal of Business Research , vol.56 , pp. 597-611
    • Yoon, M.H.1    Suh, J.2


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.