The performer's reactions to procedural injustice: When prosocial identity reduces prosocial behavior

Journal of Applied Social Psychology

Volumn 39, Issue 2, 2009, Pages 319-349

  Grant, Adam M ^a   Molinsky, Andrew ^b   Margolis, Joshua ^c   Kamin, Melissa ^d   Schiano, William ^e  

^a UNIVERSITY OF NORTH CAROLINA   (United States)

^b BRANDEIS UNIVERSITY   (United States)

^c HARVARD BUSINESS SCHOOL   (United States)

^d UNIVERSITY OF MICHIGAN   (United States)

^e BENTLEY COLLEGE   (United States)

Author keywords

[No Author keywords available]

Indexed keywords

EID: 60049090605     PISSN: 00219029     EISSN: 15591816     Source Type: Journal    
DOI: 10.1111/j.1559-1816.2008.00440.x     Document Type: Article

References (89)

1. Adams, J. S. (1965). Inequity in social exchange. In L. Berkowitz (Ed. Advances in experimental social psychology (Vol. 2, pp. 267 299). New York : Academic Press.
2. Aselage, J. Eisenberger, R. (2003). Perceived organizational support and psychological contracts: A theoretical integration. Journal of Organizational Behavior, 24, 491 509.
3. Ashforth, B. E. Kreiner, G. E. (1999). "How can you do it?" Dirty work and the challenge of constructing a positive identity. Academy of Management Review, 24, 413 434.
4. Bandura, A. (1999). Moral disengagement in the perpetration of inhumanities. Personality and Social Psychology Review, 3, 193 209.
5. Bargh, J. A. Chartrand, T. L. (1999). The unbearable automaticity of being. American Psychologist, 54, 462 479.
6. Bargh, J. A., Chen, M. Burrows, L. (1996). Automaticity of social behavior: Direct effects of trait construct and stereotype priming on action. Journal of Personality and Social Psychology, 71, 230 244.
7. Bargh, J. A. Ferguson, M. L. (2000). Beyond behaviorism: On the automaticity of higher mental processes. Psychological Bulletin, 126, 925 945.
8. Batson, C. D. (1991). The altruism question: Toward a social psychological answer. Hillsdale, NJ : Lawrence Erlbaum.
9. th ed., pp. 282 316). New York : McGraw-Hill.
10. Batson, C. D., Early, S. Salvarini, G. (1997). Perspective taking: Imagining how another feels versus imagining how you would feel. Personality and Social Psychology Bulletin, 23, 751 757.
11. Blau, P. (1964). Exchange and power in social life. New York : Wiley.
12. Brewer, M. B. Gardner, W. (1996). Who is this "we"? Levels of collective identity and self-representations. Journal of Personality and Social Psychology, 71, 83 93.
13. Brief, A. P. Aldag, R. J. (1975). Employee reactions to job characteristics: A constructive replication. Journal of Applied Psychology, 60, 182 186.
14. Brockner, J. (2002). Making sense of procedural fairness: How high procedural fairness can reduce or heighten the influence of outcome favorability. Academy of Management Review, 27, 58 76.
15. Brockner, J., Chen, Y., Mannix, E., Leung, K. Skarlicki, D. (2000). Culture and procedural fairness: When the effects of what you do depend upon how you do it. Administrative Science Quarterly, 45, 138 159.
16. Brockner, J., De Cremer, D., van den Bos, K. Chen, Y. (2005). The influence of interdependent self-construal on procedural fairness effects. Organizational Behavior and Human Decision Processes, 96, 155 167.
17. Brockner, J., Fishman, A. Y., Reb, J., Goldman, B., Spiegel, S. Garden, C. (2007). Procedural fairness, outcome favorability, and judgments of an authority's responsibility. Journal of Applied Psychology, 92, 1657 1671.
18. Brockner, J., Heuer, L., Siegel, P., Wiesenfeld, B., Martin, C., Grover, S., et al. (1998). The moderating effect of self-esteem in reaction to voice: Converging evidence from five studies. Journal of Personality and Social Psychology, 75, 394 407.
19. Brockner, J., Konovsky, M., Cooper-Schneider, R., Folger, R., Martin, C. Bies, R. J. (1994). Interactive effects of procedural justice and outcome negativity on victims and survivors of job loss. Academy of Management Journal, 37, 397 409.
20. Brockner, J. Wiesenfeld, B. M. (1996). An integrative framework for explaining reactions to decisions: The interactive effects of outcomes and procedures. Psychological Bulletin, 120, 189 208.
21. Clair, J. A. Dufresne, R. L. (2004). Playing the grim reaper: How employees experience carrying out a downsizing. Human Relations, 57, 1597 1625.
22. Clay-Warner, J., Hegtvedt, K. A. Roman, P. (2005). Procedural justice, distributive justice: How experiences with downsizing condition their impact on organizational commitment. Social Psychology Quarterly, 68, 89 102.
23. Colquitt, J. A. (2001). On the dimensionality of organizational justice: A construct validation of a measure. Journal of Applied Psychology, 86, 386 400.
24. Colquitt, J. A., Conlon, D. E., Wesson, M. J., Porter, C. O. L. H. Ng, K. Y. (2001). Justice at the millennium: A meta-analytic review of 25 years of organizational justice research. Journal of Applied Psychology, 86, 425 445.
25. Eisenberg, N. (2000). Emotion, regulation, and moral development. Annual Review of Psychology, 51, 665 697.
26. Elliot, A. J. Devine, P. G. (1994). On the motivational nature of cognitive dissonance: Dissonance as psychological discomfort. Journal of Personality and Social Psychology, 67, 382 394.
27. Ferraro, F., Pfeffer, J. Sutton, R. I. (2005). Economics language and assumptions: How theories can become self-fulfilling. Academy of Management Review, 30, 8 24.
28. Festinger, L. (1957). A theory of cognitive dissonance. Stanford, CA : Stanford University Press.
29. Folger, R. Cropanzano, R. (1998). Organizational justice and human resource management. Thousand Oaks, CA : Sage.
30. Folger, R. Cropanzano, R. (2001). Fairness theory: Justice as accountability. In J. Greenberg R. Cropanzano (Eds. Advances in organizational justice (pp. 1 55). Palo Alto, CA : Stanford University Press.
31. Folger, R. Skarlicki, D. P. (1998). When tough times make tough bosses: Managerial distancing as a function of layoff blame. Academy of Management Journal, 41, 79 87.
32. Frost, P. J. (2003). Toxic emotions at work: How compassionate managers handle pain and conflict. Boston : Harvard Business School Press.
33. Gordon, M. E., Slade, L. A. Schmitt, N. (1986). The "science of the sophomore" revisited: From conjecture to empiricism. Academy of Management Review, 11, 191 297.
34. Grant, A. M. (2007). Relational job design and the motivation to make a prosocial difference. Academy of Management Review, 32, 393 417.
35. Grant, A. M. (2008). The significance of task significance: Job performance effects, relational mechanisms, and boundary conditions. Journal of Applied Psychology, 93, 108 124.
36. Grant, A. M., Campbell, E. M., Chen, G., Cottone, K., Lapedis, D. Lee, K. (2007). Impact and the art of motivation maintenance: The effects of contact with beneficiaries on persistence behavior. Organizational Behavior and Human Decision Processes, 103, 53 67.
37. Grant, A. M., Dutton, J. E. Rosso, B. (2008). Giving commitment: Employee support programs and the prosocial sensemaking process. Academy of Management Journal, 51, 898 918.
38. Greenberg, J. Colquitt, J. A. (2005). The handbook of organizational justice. Mahwah, NJ : Lawrence Erlbaum.
39. Greenberg, J. Cropanzano, R. (2001). Advances in organizational justice. Stanford, CA : Stanford University Press.
40. Greenberg, J. Eskew, D. E. (1993). The role of role playing in organizational research. Journal of Management, 19, 221 241.
41. Greenwald, A. G. (1980). The totalitarian ego: Fabrication and revision of personal history. American Psychologist, 35, 603 618.
42. Grube, J. A. Piliavin, J. A. (2000). Role identity, organizational experiences, and volunteer performance. Personality and Social Psychology Bulletin, 26, 1108 1119.
43. Heyman, J. Ariely, D. (2004). Effort for payment: A tale of two markets. Psychological Science, 15, 787 793.
44. Holmvall, C. M. Bobocel, D. R. (2008). What fair procedures say about me: Self-construals and reactions to procedural fairness. Organizational Behavior and Human Decision Processes, 105, 147 168.
45. Jones, D. A. Skarlicki, D. P. (2003). The relationship between perceptions of fairness and voluntary turnover among retail employees. Journal of Applied Social Psychology, 33, 1226 1243.
46. Kay, A. C., Jost, J. T. Young, S. (2005). Victim derogation and victim enhancement as alternate routes to system justification. Psychological Science, 16, 240 246.
47. Kets de Vries, M. F. R. Balazs, K. (1997). The downside of downsizing. Human Relations, 50, 11 50.
48. Leary, M. R. (2007). Motivational and emotional aspects of the self. Annual Review of Psychology, 58, 317 344.
49. LeBoeuf, R. A. Shafir, E. (2003). Alternating selves and conflicting choices: Identity salience and preference inconsistency. Working paper, Princeton University, Princeton, NJ.
50. Lee, F. (1993). Being polite and keeping MUM: How bad news is communicated in organizational hierarchies. Journal of Applied Social Psychology, 23, 1124 1149.
51. Lerner, M. J. (1977). The justice motive: Some hypotheses as to its origins and forms. Journal of Personality, 45, 1 52.
52. Lerner, M. J. (2003). The justice motive: Where social psychologists found it, how they lost it, and why they may not find it again. Personality and Social Psychology Review, 7, 388 399.
53. Lind, E. A., Greenberg, J., Scott, K. S. Welchans, T. D. (2000). The winding road from employee to complainant: Situational and psychological determinants of wrongful-termination claims. Administrative Science Quarterly, 45, 557 590.
54. Lind, E. A. Lissak, R. I. (1985). Apparent impropriety and procedural fairness judgments. Journal of Experimental Social Psychology, 21, 19 29.
55. Lind, E. A. Tyler, T. R. (1988). The social psychology of procedural justice. New York : Plenum.
56. Mack, R. W. (1951). The need for replication research in sociology. American Sociological Review, 16, 93 94.
57. Magner, N. R., Johnson, G. G., Sobery, J. S. Welker, R. B. (2000). Enhancing procedural justice in local government budget and tax decision making. Journal of Applied Social Psychology, 30, 798 815.
58. Margolis, J. D. Molinsky, A. (2008). Navigating the bind of necessary evils: Psychological engagement and the production of interpersonally sensitive behavior. Academy of Management Journal, 51, 847 872.
59. Masterson, S. S. (2001). A trickle-down model of organizational justice: Relating employees' and customers' perceptions of and reactions to fairness. Journal of Applied Psychology, 86, 594 604.
60. McNatt, D. B. Judge, T. A. (2004). Boundary conditions of the Galatea effect: A field experiment and constructive replication. Academy of Management Journal, 47, 550 565.
61. Milgram, S. (1974). Obedience to authority: An experimental view. New York : Harper & Row.
62. Miller, D. T. (1999). The norm of self-interest. American Psychologist, 54, 1 8.
63. Molinsky, A. Margolis, J. (2005). Necessary evils and interpersonal sensitivity in organizations. Academy of Management Review, 30, 245 268.
64. Nelson, L. D. Norton, M. I. (2005). From student to superhero: Situational primes shape future helping. Journal of Experimental Social Psychology, 41, 423 430.
65. Penner, L. A. Finkelstein, M. A. (1998). Dispositional and structural determinants of volunteerism. Journal of Personality and Social Psychology, 74, 525 537.
66. Prentice, D. A. Miller, D. T. (1992). When small effects are impressive. Psychological Bulletin, 112, 160 164.
67. Reed, A. R., II. Aquino, K. F. (2003). Moral identity and the expanding circle of moral regard toward out-groups. Journal of Personality and Social Psychology, 84, 1270 1286.
68. Rhoades, L. Eisenberger, R. (2002). Perceived organizational support: A review of the literature. Journal of Applied Psychology, 87, 698 714.
69. Sanchez-Burks, J. (2002). Protestant relational ideology and (in)attention to relational cues in work settings. Journal of Personality and Social Psychology, 83, 919 929.
70. Schroth, H. Shah, P. (2000). Procedures, do we really want to know them? An examination of the effects of procedural justice on self-esteem. Journal of Applied Psychology, 85, 462 471.
71. Schwartz, B. (1997). Psychology, idea technology, and ideology. Psychological Science, 8, 21 27.
72. Schwartz, S. H. Bardi, A. (2001). Value hierarchies across cultures: Taking a similarities perspective. Journal of Cross-Cultural Psychology, 32, 268 290.
73. Shaw, J. C., Wild, E. Colquitt, J. A. (2003). To justify or excuse? A meta-analytic review of the effects of explanations. Journal of Applied Psychology, 88, 444 458.
74. Skitka, L. J. (2003). Of different minds: An accessible identity approach to why and how people think about justice. Personality and Social Psychology Review, 7, 286 297.
75. Smith, N. C. (1970). Replication studies: A neglected aspect of psychological research. American Psychologist, 25, 970 975.
76. Srull, T. Wyer, R. (1979). The role of category accessibility in the interpretation of information about persons: Some determinants and implications. Journal of Personality and Social Psychology, 37, 1660 1672.
77. Staub, E. (1984). Steps toward a comprehensive theory of moral conduct: Goal orientation, social behavior, kindness and cruelty. In W. M. Kurtines J. L. Gewirtz (Eds. Morality, moral behavior, and moral development (pp. 241 261). New York : Wiley.
78. Staw, B. M. Ross, J. (1989). Understanding behavior in escalation situations. Science, 246, 216 220.
79. Stryker, S. Burke, P. J. (2000). The past, present, and future of identity theory. Social Psychology Quarterly, 63, 284 297.
80. Tangney, J. P. (2003). Self-relevant emotions. In M. R. Leary J. P. Tangney (Eds. Handbook of self and identity (pp. 384 400). New York : Guilford.
81. Thibaut, J. W. Kelley, H. H. (1952). The social psychology of groups. New York : John Wiley & Sons.
82. Thibaut, J. W. Walker, L. (1975). Procedural justice: A psychological perspective. Hillsdale, NJ : Lawrence Erlbaum.
83. van den Bos, K., Bruins, J., Wilke, H. A. M. Dronkert, E. (1999). Sometimes unfair procedures have nice aspects: On the psychology of the fair process effect. Journal of Personality and Social Psychology, 77, 324 336.
84. Watson, D., Clark, L. A. Tellegen, A. (1988). Development and validation of brief measures of positive and negative affect: The PANAS scales. Journal of Personality and Social Psychology, 54, 1063 1070.
85. Weiner, B. (1986). An attributional theory of motivation and emotion. New York : Springer-Verlag.
86. Weiss, H. M., Suckow, K. Cropanzano, R. (1999). Effects of justice conditions on discrete emotions. Journal of Applied Psychology, 84, 786 794.
87. Wiesenfeld, B. M., Brockner, J. Martin, C. (1999). A self-affirmation analysis of survivors' reactions to unfair organizational downsizings. Journal of Experimental Social Psychology, 35, 441 460.
88. Wong, P. T. P. Weiner, B. (1981). When people ask "why" questions, and the heuristics of attributional search. Journal of Personality and Social Psychology, 40, 650 663.
89. Wright, B. Barling, J. (1998). The executioner's song: Listening to downsizers reflect on their experiences. Canadian Journal of Administrative Sciences, 15, 339 355.