Revisit service classification to construct a customer-oriented integrative service model

International Journal of Service Industry Management

Volumn 19, Issue 5, 2008, Pages 639-661

  Liu, Chun Hsien ^a   Wang, Chu Ching ^a   Lee, Yueh Hua ^a  

^a TAMKANG UNIVERSITY   (Taiwan)

Author keywords

Management strategy; Mathematical modelling

Indexed keywords

EID: 54849415464     PISSN: 09564233     EISSN: None     Source Type: Journal    
DOI: 10.1108/09564230810903505     Document Type: Review

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