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Volumn 5, Issue 3, 2003, Pages 169-183

Strategies for Integrating Capacity With Demand in Service Networks

Author keywords

capacity; choice models; hospitality; integrated models; ski resorts

Indexed keywords


EID: 84992904999     PISSN: 10946705     EISSN: 15527379     Source Type: Journal    
DOI: 10.1177/1094670502238913     Document Type: Article
Times cited : (26)

References (11)
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  • 2
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    • The Service/Quality Solution: Using Service Management to Gain Competitive Advantage
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  • 3
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    • “Optimizing Service Attributes: The Seller’s Utility Problem,” (2)
    • Easton, F. and M. Pullman (2001), “Optimizing Service Attributes: The Seller’s Utility Problem,” Decision Science, 32 (2), 1-25.
    • (2001) Decision Science , vol.32 , pp. 1-25
    • Easton, F.1    Pullman, M.2
  • 4
    • 0024699748 scopus 로고
    • Recent Contributions to Optimal Product Positioning and Buyer Segmentation
    • Green, P.E. and A.M. Krieger (1989), “Recent Contributions to Optimal Product Positioning and Buyer Segmentation,” European Journal of Operational Research, 41, 127-41.
    • (1989) European Journal of Operational Research , vol.41 , pp. 127-141
    • Green, P.E.1    Krieger, A.M.2
  • 5
    • 1842652264 scopus 로고
    • External Validity Tests of Experimental Choice Models: Choice of Ski Areas Located in National Forest Areas of the Wasatch Front in Utah
    • working paper, University of Utah, Salt Lake City.
    • Louviere, J.J. and D.A. Anderson (1994), “External Validity Tests of Experimental Choice Models: Choice of Ski Areas Located in National Forest Areas of the Wasatch Front in Utah,” working paper, University of Utah, Salt Lake City.
    • (1994)
    • Louviere, J.J.1    Anderson, D.A.2
  • 6
    • 1842652268 scopus 로고
    • A Downhill Battle: Ski Resorts Fight for Survival
    • McCune, J.C. (1994), “A Downhill Battle: Ski Resorts Fight for Survival,” Management Review, 83 (2), 38-45.
    • (1994) Management Review , vol.83 , pp. 38-45
    • McCune, J.C.1
  • 7
    • 84992795325 scopus 로고    scopus 로고
    • National Ski Areas Association Economic Committee and RCC Associates.
    • May 8), Kottke National End of Season Survey 2000/01. Boulder, CO
    • NSAA. (2001, May 8), Kottke National End of Season Survey 2000/01. Boulder, CO: National Ski Areas Association Economic Committee and RCC Associates.
    • (2001)
  • 8
    • 1842652259 scopus 로고    scopus 로고
    • Going for the Grey
    • Denver Post, February 1, 1L-19L.
    • Parker, P. (1998), “Going for the Grey,” Denver Post, February 1, 1L-19L.
    • (1998)
    • Parker, P.1
  • 9
    • 0000252188 scopus 로고    scopus 로고
    • New Service Development: Creating Memorable Experiences
    • “Service Capacity Design with an Integrated Market Utility-Based Method,” in, J. Fitzsimmons and M. Fitzsimmons, eds. Thousand Oaks, CA: Sage
    • Pullman, M., J. Goodale, and R. Verma (2000), “Service Capacity Design with an Integrated Market Utility-Based Method,” in New Service Development: Creating Memorable Experiences, J. Fitzsimmons and M. Fitzsimmons, eds. Thousand Oaks, CA: Sage, 111-37.
    • (2000) , pp. 111-137
    • Pullman, M.1    Goodale, J.2    Verma, R.3
  • 10
    • 0035252517 scopus 로고    scopus 로고
    • “Service Design and Operations Strategy Formulation in Multicultural Markets,” (2)
    • ———, R. Verma, and J. Goodale (2001), “Service Design and Operations Strategy Formulation in Multicultural Markets,” Journal of Operations Management, 19 (2), 239-54.
    • (2001) Journal of Operations Management , vol.19 , pp. 239-254
    • Verma, R.1    Goodale, J.2
  • 11
    • 85107982221 scopus 로고
    • Return on Quality (ROQ): Making Service Quality Financially Accountable
    • Rust, R.T., A.J. Zahorik, and T.L. Keiningham (1995), “Return on Quality (ROQ): Making Service Quality Financially Accountable,” Journal of Marketing 59 (2), 58-70.
    • (1995) Journal of Marketing , vol.59 , pp. 58-70
    • Rust, R.T.1    Zahorik, A.J.2    Keiningham, T.L.3


* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.