Service typologies: A state of the art survey

Production and Operations Management

Volumn 8, Issue 3, 1999, Pages 318-338

  Cook, David P ^a   Goh, Chon Huat ^b   Chung, Chen H ^c  

^a OLD DOMINION UNIVERSITY   (United States)

^b RUTGERS UNIVERSITY   (United States)

^c UNIVERSITY OF KENTUCKY   (United States)

Author keywords

Classification; Marketing; Operations management; Services

Indexed keywords

EID: 0000543114     PISSN: 10591478     EISSN: None     Source Type: Journal    
DOI: 10.1111/j.1937-5956.1999.tb00311.x     Document Type: Article

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