The impact of internet banking on business-customer relationships (are you being self-served?)

International Journal of Bank Marketing

Volumn 26, Issue 7, 2008, Pages 465-482

  Johns, Raechel ^a   Perrott, Bruce ^b  

^a UNIVERSITY OF CANBERRA   (Australia)

^b UNIVERSITY OF TECHNOLOGY SYDNEY   (Australia)

Author keywords

Business to business marketing; Production management; Relationship marketing; Self service

Indexed keywords

EID: 53849144310     PISSN: 02652323     EISSN: None     Source Type: Journal    
DOI: 10.1108/02652320810913846     Document Type: Article

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