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Volumn 19, Issue 2, 1999, Pages 83-100

The new retail banking revolution

Author keywords

[No Author keywords available]

Indexed keywords

BANKING; RETAILING; SERVICE SECTOR;

EID: 0032844991     PISSN: 02642069     EISSN: None     Source Type: Journal    
DOI: 10.1080/02642069900000020     Document Type: Article
Times cited : (44)

References (36)
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  • 9
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    • Economic Research Europe Ltd. and the Institute of European Finance (IEF), 1996, A Study of the Effectiveness and Impact of Internal Market Integration on the Banking and Credit Sector, Final Report to EC DG XV, Report and Technical Appendix (Brussels: EC DG XV) and published as European Commission [1997].
    • (1996) A Study of the Effectiveness and Impact of Internal Market Integration on the Banking and Credit Sector
  • 14
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    • British Bank Strategies: Balancing Customer Needs and Supply Side Pressures
    • Schuster (ed.)
    • Gardener, E.P.M. and J. Williams, 1996, 'British Bank Strategies: Balancing Customer Needs and Supply Side Pressures', in Schuster (ed.), Banking Cultures of the World, pp. 591-612.
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  • 15
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    • Hamilton, R.1    Howcroft, B.2
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    • Schuster (ed.)
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    • (1996) Banking Cultures of the World , pp. 137-150
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  • 18
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    • The Increased Marketing Orientation: UK Branch Networks
    • Howcroft, J.B., 1991, 'The Increased Marketing Orientation: UK Branch Networks', International Journal of Banking Marketing, Vol. 9, No. 4, pp. 3-9.
    • (1991) International Journal of Banking Marketing , vol.9 , Issue.4 , pp. 3-9
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  • 20
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    • Strategic Issues in the Development of Ancillary Services for Retail Banks
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  • 23
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    • January
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    • Where is Value Created in Your Retail Business?
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    • Leemputte, P.J. and M.E. Kearney, 1990, 'Where is Value Created in Your Retail Business?', Journal of Retail Banking, Vol. 13, No. 4, Winter, pp. 7-18.
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  • 29
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    • Look after the Customer
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  • 33
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* 이 정보는 Elsevier사의 SCOPUS DB에서 KISTI가 분석하여 추출한 것입니다.