Re-examining traditional service quality in an e-banking era

International Journal of Bank Marketing

Volumn 26, Issue 7, 2008, Pages 526-545

  Wong, David H ^a   Rexha, Nexhmi ^a   Phau, Ian ^a  

^a CURTIN UNIVERSITY   (Australia)

Author keywords

Banking; Customer services quality; Electronic commerce; Financial services; Marketing strategy; Virtual banking

Indexed keywords

EID: 53849090646     PISSN: 02652323     EISSN: None     Source Type: Journal    
DOI: 10.1108/02652320810913873     Document Type: Article

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